#1
Jackson Hewitt Tax Service
“It was a very good day and I’m sure it will get better if it could get any better, but I enjoy working with your preparer to get the best results for me. Thank you, Carnell Middleton” — Google review
Experts Reviews · 2026 Ratings
The Best Tax Preparation Services in Pooler, GA
We graded 7 companies on seven things customers actually report: satisfaction, reliability, workmanship, value, momentum, track record and how owners handle complaints.
—typical jobMedian of the bill customers reported in their Google review (Google asks reviewers for a price range; we use the middle of each range).
97%say the price was fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.
4.87★average ratingPlain average of every Google star rating we collected for these companies.
2.1%bad jobs (1–2★, 2 yrs)Share of 1–2★ reviews in the last 24 months — or the 20 newest reviews when the company had fewer than 20 in that time.
From 17,581 Google reviews of 123 top-rated tax preparation services nationwide; 7 of them in Pooler, GA. Updated October 29, 2026.
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Overall ratings
Experts Score 0–100Experts Score (0–100)Absolute quality first: recency-weighted star average (≈54%), share of 1–2★ reviews (≈24%), customers’ price verdicts (≈14%), owner replies to critical reviews (≈7%); minus up to 10 points each for complaints flagged in Google review highlights and for a real slide in recent ratings. Hover a company’s score on its page for the full breakdown. and a letter grade per factor (A = top 20% of tax preparation services).
| # | Company | ScoreExperts Score (0–100)Absolute quality first: recency-weighted star average (≈54%), share of 1–2★ reviews (≈24%), customers’ price verdicts (≈14%), owner replies to critical reviews (≈7%); minus up to 10 points each for complaints flagged in Google review highlights and for a real slide in recent ratings. Hover a company’s score on its page for the full breakdown. | FactorsFactor grades, in orderSatisfaction (54%): Recency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Reliability (24%): How rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Craft & service (0%): Google review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Value (14%): Customers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Momentum (0%): Penalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Replies to reviews (7%): How often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.One letter per factor score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = below 20. | ★Google star rating as shown on Google Maps. | Typical billMedian bill customers of this company reported in their reviews (needs 3+ priced reviews). |
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| 1 |  Integrity Trusted Taxes & Accounting, LLCPooler, GA | A 97How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 59%97+56.9Reliability 26%95+24.8Value 15%100+15.2Experts Score= 97Not enough data for replies to reviews; its weight is shared by the others.Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews. | AA–AA– | 5.00 | — |
| 2 | Jackson Hewitt Tax ServicePooler, GA | A 82How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%77+42Reliability 24%79+19.2Value 14%96+13.6Replies to reviews 7%100+7.1Experts Score= 82Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews. | BBAAAA | 4.76 | — |
| 3 |  H&R BlockPooler, GA | B 78How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%83+45.3Reliability 24%74+17.9Value 14%89+12.6Replies to reviews 7%58+4.1Craft & service penalty85−1.5Experts Score= 78Grade B: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews. | ABAAAC | 4.77 | — |
| 4 |  H&R BlockPooler, GA | B 78How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%79+43.1Reliability 24%74+17.9Value 14%100+14.1Replies to reviews 7%38+2.7Experts Score= 78Grade B: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews. | BBAAAD | 4.78 | — |
| 5 |  Jackson Hewitt Tax ServicePooler, GA | B 68How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%69+37.6Reliability 24%54+13.1Value 14%82+11.6Replies to reviews 7%79+5.6Craft & service penalty98−0.2Experts Score= 68Grade B: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews. | BCAAAB | 4.65 | — |
| 6 |  H&R BlockPooler, GA | B 67How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%74+40.4Reliability 24%47+11.4Value 14%95+13.4Replies to reviews 7%25+1.8Craft & service penalty99−0.1Experts Score= 67Grade B: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews. | BCAAAD | 4.75 | — |
| 7 |  Underwood Tax ServicesPooler, GA | B 61How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%61+33.3Reliability 24%53+12.8Value 14%94+13.3Replies to reviews 7%25+1.8Experts Score= 61Grade B: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews. | BC–AAD | 4.54 | — |
What jobs cost
What customers paid, from the price Google asks reviewers to report.
| Job | Low25th percentile: 1 in 4 customers paid less than this. | TypicalMedian of the bill customers reported in their Google review (Google asks reviewers for a price range; we use the middle of each range). | High75th percentile: 1 in 4 customers paid more than this. | FairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”. |
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Tax Preparation Services in Pooler, GA at a glance
How the 7 tax preparation services we rated in Pooler, GA compare, and what customers praise most.
Experts Score grades
A = score 80+, F = below 20.
- Grade A229%
- Grade B571%
- Grade C00%
- Grade D00%
- Grade F00%
Google ratings
Average stars per company.
- 4.90★ and up114%
- 4.80–4.89★00%
- 4.60–4.79★571%
- Below 4.60★114%
What customers praise
Share of Google review highlights.
- Quality93724%
- Professionalism1,25332%
- Responsiveness92524%
- Punctuality00%
- Value79220%
Was the price fair?
All price verdicts left with reviews.
- Great price91157%
- Reasonable62639%
- Overpriced493%
- Not sure231%
Price verdicts by year
Share calling it great / reasonable / overpriced.
2025
2026
How we grade
Satisfaction (54%) — Recency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.
Reliability (24%) — How rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.
Craft & service (penalty, up to −10) — Google review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.
Value (14%) — Customers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.
Momentum (penalty, up to −10) — Penalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.
Replies to reviews (7%) — How often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.
The 7 best-rated tax preparation services in Pooler, GA average 4.8★ on Google across 663 reviews. Integrity Trusted Taxes & Accounting, LLC has the top rating (5.0★), and Jackson Hewitt Tax Service has the most reviews (182). Updated October 28, 2026.
7 companies that meet our bar: rated 4.5★ or higher on Google, with a meaningful review history (663 reviews combined) and currently operating. Request a call back and the company will phone you directly.
#2
H&R Block
“Teresa was absolutely amazing! She was professional, patient, knowledgeable, and genuinely cared about making sure everything was handled correctly. She took the time to answer my questions, explain things clearly,…” — Google review
#3
H&R Block
“Every year we have our taxes prepared by Ms. Yvonne, she's wonderful! She's sweet and very informative, tells you what to and not to to help with your future taxes! We've used H&R Block for probably 25-30 years now…” — Google review
#4
H&R Block
“Loved working with Mrs. Chalmette Moore! She helped us so much with filing 2024 and 2025!!! Can't wait to see her next year!” — Google review
#5
Integrity Trusted Taxes & Accounting, LLC
“Integrity trusted taxes is the best! They did close the physical location so they could be more efficient tax ninjas. Same amazing service and attention to detail. Cant thank yall enough for making tax time less scary!” — Google review
#6
Jackson Hewitt Tax Service
“I had a great experience working with my tax preparer. Brianna was extremely knowledgeable, attentive, and thorough. She answered all of my questions with clarity and made sure I understood every step of the process.…” — Google review
#7
Underwood Tax Services
“Clifford has done my taxes professionally and accurately for years! He even has amended taxes from previous years and found a refund that a CPA missed! I won't go anywhere else!” — Google review
How we pick tax preparation services in Pooler
We scan Google Maps for tax preparation service listings in and around Pooler, keep only open businesses whose main category matches the service, and require a Google rating of at least 4.5 from at least 20 reviews. Companies are ordered by a confidence-weighted score that balances rating and review volume. We do not accept payment for placement.
Frequently asked questions
Who is the highest-rated tax preparation service in Pooler?
Integrity Trusted Taxes & Accounting, LLC has the highest Google rating on our Pooler list: 5.0 out of 5 from 22 reviews (as of October 28, 2026).
Which tax preparation service in Pooler has the most reviews?
Jackson Hewitt Tax Service has the most Google reviews among the companies listed here: 182, with a 4.8★ average.
How are these tax preparation services chosen?
Only open Pooler-area businesses whose Google category matches the service, rated at least 4.5★ from at least 20 Google reviews. They are ordered by a confidence-weighted score of rating and review volume. Placement is never paid.