Estate planning attorney · Longview, TX · reviewed since 2022
iHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 64%98+62.3Reliability 28%95+26.8Replies to reviews 8%48+4Experts Score= 93Not enough data for value; its weight is shared by the others.Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.93SCORE
AGradeiLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20.
#18 of 59 domestic violence lawyersiPosition by Experts Score among all companies we track in this category. · better than 71%
5.0★★★★★336 Google reviews · 17 photos
99%five-star reviews
4.99★last 12 monthsiAverage stars on reviews from the last 12 months only.
0.7%1–2★ in 2 yearsiShare of 1–2★ reviews in the last 24 months — or the 20 newest reviews when the company had fewer than 20 in that time.
Google reviewers rate the firm five stars based on 336 reviews, with the owner responding to 83% of comments. Clients frequently cite the staff's friendliness, punctuality, and ability to explain complex estate planning, elder law, and guardianship matters clearly. Many note that the attorneys provide thorough guidance and reasonable pricing, helping clients feel secure about protecting their assets and families. One low-star review criticized an attorney for providing inaccurate pre-trial advice and failing to advocate effectively during a guardianship court proceeding.
Google rating: 5.0 out of 5 from 336 reviews (99% five-star).
Reviews on this page: 336 Google reviews (283 with written comments, 7 with photos).
Owner responses: the business replied to 83% of reviews.
Score per factor (100 = best)iEach factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: momentum and satisfaction; weakest: replies to reviews.
This companyDomestic Violence Lawyers median0 = centre, 100 = best
SatisfactioniSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Ishihara & Parker Law Firm PLLC: 98/100 on this factor. Category median: 90.A
98
ReliabilityiReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Ishihara & Parker Law Firm PLLC: 95/100 on this factor. Category median: 82.A
95
Craft & serviceiCraft & service · penalty only, up to −10 pointsGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Not enough reviews for this factor yet. Category median: 100.–
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ValueiValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Not enough reviews for this factor yet. Category median: 100.–
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MomentumiMomentum · penalty only, up to −10 pointsPenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Ishihara & Parker Law Firm PLLC: 100/100 on this factor. Category median: 100.A
100
Replies to reviewsiReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Ishihara & Parker Law Firm PLLC: 48/100 on this factor. Category median: 48.C
48
Bar = this company · dark tick = category median.
Star ratings
336 Google reviews we collected
5.0of 5
5 stars33399%
4 stars10%
3 stars00%
2 stars00%
1 star21%
Praise vs complaints
Phrases our text analysis found in 283 written reviews
99%praise
Praise46599%
Complaints51%
Topic share
How often each topic comes up in the written reviews
7topics
Staff & attitude17537%
Would recommend9721%
Speed & response6714%
Communication4810%
Quality & results398%
Honesty & trust337%
Price & value112%
What customers talk about
We read 283 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.
“Very knowledgeable, explains well , staff friendly and reasonable prices.”
“I would highly recommend Ishihara and Parker Law Firm to anyone needing estate planning.”
“I do not ever plan to use her as my attorney ever and will not recommend her to anyone.”
“She is very quick to respond when you’re in a crunch.”
“She listened to my predicament, took notes, instructed me where to start and asked me to report back to her.”
“Excellent service, prompt, thorough, insightful, compassionate and knowledgeable.”
“Mr Parker established my trust,and advanced directives.”
“After a great deal of online research, I made an appointment with Chris Parker.”
People customers mention
Kristen30 reviews
Chris22 reviews
Janie19 reviews
Kamekia18 reviews
Alexus16 reviews
Alyssa13 reviews
praise complaint · found by our text analysis, Google review wording unchanged.
Recent reviews
MMelindaLocal Guide · 68 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a week ago★★★★★
Exceptional experience. We left the office with a great peace of mind for protecting our family members and our assets.
KKevin14 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a week ago★★★★★
Stopped in to get my will and power of attorney updated. Really friendly and professional staff. I highly recommend.
DdennisLocal Guide · 82 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 weeks ago★★★★★
Very informative on elder law. Mr Parker established my trust,and advanced directives. In the past he was also very informative on dealing with nursing home dicuments with our mother,relative to medicaid. Longview is blessed to have this law practice available.
SSandra1 reviewiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 weeks ago★★★★★
Very knowledgeable, explains well , staff friendly and reasonable prices. I walk out feeling better
CCristi3 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 weeks ago★★★★★
Kristen Ishihara is a true gift! She has been a huge help during the most stressful times in my life. I think I would’ve died of stress by now, if it weren’t for her.
She is very quick to respond when you’re in a crunch. (She’s quick to respond even when you’re not in a hurry). She is knowledgeable, wise and…
AAshlea12 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 weeks ago★★★★★
Mr. Parker helped my parents get their trust started with so much ease! He was so informative & nice to work with! The whole staff was so kind with every encounter! & even though we didn’t use them for another family member they were still so willing to help & give information when necessary!! Definitely recommend his law firm!
Very informative on elder law. Mr Parker established my trust,and advanced directives. In the past he was also very informative on dealing with nursing home dicuments with our mother,relative to medicaid. Longview is blessed to have this law practice available.
Response from the owner · 3 years ago
Thank you Dennis!
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Sandra Ayres1 reviewiTotal number of Google reviews Sandra has written across all businesses on Google Maps, not just this one.
Kristen Ishihara is a true gift! She has been a huge help during the most stressful times in my life. I think I would’ve died of stress by now, if it weren’t for her.
She is very quick to respond when you’re in a crunch. (She’s quick to respond even when you’re not in a hurry). She is knowledgeable, wise and gives sound advice that always puts me at peace.
She CARES. I am so grateful for her and her precious assistant, Kamekia! THIS is the attorney for you!
Response from the owner · 2 weeks ago
Happy to help!! Thank you!!
A
Ashlea Beall12 reviewsiTotal number of Google reviews Ashlea has written across all businesses on Google Maps, not just this one.
Mr. Parker helped my parents get their trust started with so much ease! He was so informative & nice to work with! The whole staff was so kind with every encounter! & even though we didn’t use them for another family member they were still so willing to help & give information when necessary!! Definitely recommend his law firm!
Response from the owner · 2 weeks ago
Thank you!!
V
Valinda Chargois12 reviewsiTotal number of Google reviews Valinda has written across all businesses on Google Maps, not just this one.
I would highly recommend Ishihara and Parker Law Firm to anyone needing estate planning. Mr Parker has gone above and beyond what I thought was going to be a struggle. He has handled our will bless has though we were family. May God bless them for what they did for us.
Response from the owner · 4 weeks ago
We are glad to hear Mr. Parker made your estate planning feel effortless. Your kind words mean a great deal to our team. Thank you, Jerry!
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Tommy Morris1 reviewiTotal number of Google reviews Tommy has written across all businesses on Google Maps, not just this one.