Roofing contractor · New York, NY · reviewed since 2021
iHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%97+52.9Reliability 24%100+24.2Value 14%100+14.1Replies to reviews 7%99+7Experts Score= 98Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.98SCORE
AGradeiLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20.
#5 of 20 roof inspectorsiPosition by Experts Score among all companies we track in this category. · better than 79%
5.0★★★★★198 Google reviews · 17 photos
97%five-star reviews
4.96★last 12 monthsiAverage stars on reviews from the last 12 months only.
0%1–2★ in 2 yearsiShare of 1–2★ reviews in the last 24 months — or the 20 newest reviews when the company had fewer than 20 in that time.
80%reviews answered by the owner
$4.9ktypical billiMedian bill customers of this company reported in their reviews (needs 3+ priced reviews).
Customers consistently praise Island Roofing Inc. for punctual service, clear communication, and fair pricing. Reviewers highlight the team's professionalism, thorough leak diagnostics, and ability to complete repairs or full installations quickly while maintaining a clean worksite. The business is noted for providing detailed explanations and photos of the work performed. A minor criticism involves occasional gaps in on-site communication regarding specific service details, though overall satisfaction remains high.
Google rating: 5.0 out of 5 from 198 reviews (97% five-star).
Reviews on this page: 198 Google reviews (166 with written comments, 3 with photos).
Owner responses: the business replied to 80% of reviews.
Most recent review: October 23, 2026.
Service: Roof Inspector serving New York, New York.
Data from Google, last updated October 27, 2026.
Score profile vs other roof inspectors
Score per factor (100 = best)iEach factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: reliability and craft & service; weakest: satisfaction.
Island Roofing Inc.Roof Inspectors median0 = centre, 100 = best
SatisfactioniSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Island Roofing Inc.: 97/100 on this factor. Category median: 97.A
97
ReliabilityiReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Island Roofing Inc.: 100/100 on this factor. Category median: 95.A
100
Craft & serviceiCraft & service · penalty only, up to −10 pointsGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Island Roofing Inc.: 100/100 on this factor. Category median: 99.A
100
ValueiValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Island Roofing Inc.: 100/100 on this factor. Category median: 100.A
100
MomentumiMomentum · penalty only, up to −10 pointsPenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Island Roofing Inc.: 100/100 on this factor. Category median: 100.A
100
Replies to reviewsiReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Island Roofing Inc.: 99/100 on this factor. Category median: 97.A
99
Bar = this company · dark tick = category median.
Star ratings
198 Google reviews we collected
5.0of 5
5 stars19397%
4 stars53%
3 stars00%
2 stars00%
1 star00%
Praise vs complaints
Phrases our text analysis found in 166 written reviews
99%praise
Praise30899%
Complaints21%
PriceiGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Price verdicts customers left with their Google review
100%fair
Great price1640%
Reasonable2050%
Overpriced00%
Not sure410%
$4.9k-28% vs typical roof inspectors
Middle half of what 33 customers paid ($539–$16k) · gold mark = category median.
Topic share
How often each topic comes up in the written reviews
7topics
Staff & attitude6621%
Speed & response6421%
Quality & results6120%
Would recommend4916%
Price & value3110%
Communication217%
Honesty & trust186%
What customers talk about
We read 166 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.
“Moshe was very helpful courteous and efficient and he did a great job”
“I needed some shingles repaired in a day turnaround and Moshe made it happen right away!”
“…Roofing seemed to have a solution for my problem areas and they did a quality job.…”
“I am waiting for estimate but expect to use this co for new roof as they came highly recommended.”
“Moshe was easy to work with and more than fair and accommodating.”
“they took the time to explain step taken and photos of everything they replaced and why it was replaced.”
“The service is reliable, the workers are a pleasure to deal with!”
People customers mention
Moshe10 reviews
Eisen6 reviews
Marlon3 reviews
praise complaint · found by our text analysis, Google review wording unchanged.
Reviews for your job
Customers hired Island Roofing Inc. for 8 kinds of job. Pick one to see what they paid and said.
Angelo3 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 days ago★★★★★
Excellent workmanship and service. They removed and installed entire roof in a single day. Very professional.
John2 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a week ago★★★★★
I've had problems with leaks in my roof for as long as I've lived in this house so my expectations were not high, but the guys at Island Roofing seemed to have a solution for my problem areas and they did a quality job. Only time will tell if my problems are over, but for the first time in years I feel satisfied that the job was done right.
Paid $20,000–25,000Not sureGutter installationRoof installationService not listed
Steven1 reviewiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 weeks ago★★★★
My overall experience was very positive. The final result was excellent . The quality of the job was excellent and the crew was a pleasure to work with.
Manuel1 reviewiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 weeks ago★★★★
Overall the team did a great job of repairing our roof areas. The estimate was clear and well prepared, the work was scheduled and done quickly, the team was professional and cleaned up the work area well. The only drawback was the foreperson did not communicate a few things that were offered as part of the work to…
Paid $1–5,000Reasonable priceRoof repair
Sal1 reviewiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★
Excellent work, fast and very clean. they took the time to explain step taken and photos of everything they replaced and why it was replaced. highly recommend them
Shaima8 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 7 months ago★★★★★
Moshe Eisen is very efficient and gets the job done he knows how to communicate tell you exactly what's going to happen they send the estimates and bills in a timely fashion. Very Satisfied
Excellent workmanship and service. They removed and installed entire roof in a single day. Very professional.
Price assessment: Reasonable price
Price: $20,000–25,000
Services: Roof installation
Response from the owner · 2 days ago
Angelo, thank you for choosing Island Roofing and trusting us with your home!
We’re glad we could get your old roof off and your new one installed in a single day, and it means a lot that you noticed our crew’s care and professionalism.
Enjoy your new roof knowing we stand behind our work and are here for you.
John Grande2 reviewsiTotal number of Google reviews John has written across all businesses on Google Maps, not just this one.
I've had problems with leaks in my roof for as long as I've lived in this house so my expectations were not high, but the guys at Island Roofing seemed to have a solution for my problem areas and they did a quality job. Only time will tell if my problems are over, but for the first time in years I feel satisfied that the job was done right.
Price assessment: Not sure
Price: $20,000–25,000
Services: Gutter installation, Roof installation, Service not listed
Response from the owner · a week ago
John, thank you for trusting us to replace your roof after years of dealing with leaks. You deserve to feel safe and secure in your home, and we’re confident in the quality of your new roof and the work our team delivered.
Enjoy the peace of mind that comes with a roof built right and a team that stands behind it.
danny F2 reviewsiTotal number of Google reviews danny has written across all businesses on Google Maps, not just this one.
Thank you, Danny!
We’re glad the experience was a pleasure from start to finish. Taking care of our customers throughout the entire job matters just as much to us as the quality of the finished work.
Steven Ellis1 reviewiTotal number of Google reviews Steven has written across all businesses on Google Maps, not just this one.
My overall experience was very positive. The final result was excellent . The quality of the job was excellent and the crew was a pleasure to work with.
Price assessment: Reasonable price
Price: $15,000–20,000
Services: Roof installation
Response from the owner · 2 weeks ago
Thank you, Steven! We're glad you're happy with the finished roof and enjoyed working with our crew. We really appreciate you choosing Island Roofing.
Manuel Massa1 reviewiTotal number of Google reviews Manuel has written across all businesses on Google Maps, not just this one.
Overall the team did a great job of repairing our roof areas. The estimate was clear and well prepared, the work was scheduled and done quickly, the team was professional and cleaned up the work area well. The only drawback was the foreperson did not communicate a few things that were offered as part of the work to the team in the field. I would have been willing to pay any additional cost if required but the team was not prepared with the tools needed.
Price assessment: Reasonable price
Price: $1–5,000
Services: Roof repair
Response from the owner · 2 weeks ago
Thank you, Manuel. We're glad you were happy with the roof repairs and cleanup. And thank you for flagging the communication and preparation concerns - we value feedback like yours because it makes our process and our team better.
Mike Sigal7 reviewsiTotal number of Google reviews Mike has written across all businesses on Google Maps, not just this one.
Excellent work, fast and very clean. they took the time to explain step taken and photos of everything they replaced and why it was replaced. highly recommend them
Price assessment: Great price
Price: $15,000–20,000
Services: Gutter repairs, Roof installation
Response from the owner · 3 weeks ago
Thank you, Sal! We're glad the explanations and photos helped, that's how we want every customer to feel. We really appreciate the recommendation.
Joe Tee5 reviewsiTotal number of Google reviews Joe has written across all businesses on Google Maps, not just this one.
