Analyzing 8,576,8448.6M ReviewsFor 24,35224.4K Experts
Customers describe the shop as honest and knowledgeable, noting that repairs are completed quickly and at reasonable prices. Reviewers highlight clear communication regarding vehicle issues and a trustworthy approach to service. One lower-rated review mentioned a vehicle failure after the repair was completed, though the owner did not respond to any customer feedback.
Data from Google, last updated November 2, 2026.
Score per factor (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: momentum and satisfaction; weakest: replies to reviews.
Bar = this company · dark tick = category median.
27 Google reviews we collected
Phrases our text analysis found in 16 written reviews
How often each topic comes up in the written reviews
We read 16 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.
“He is honest, does quality work, and is quick to deliver on his promises.”
“…d the day columns by hand, but he will always get your repair started on time, and give it his undivided attention until completed.…”
“Jay always takes care of my vehicles for a fair price”
“…tions of my childhood: Jay is the owner/service tech you feel you can trust, to not only tell you accurately what is wrong with your ride, but also to…”
“Very knowledgeable and capable hard working owner of his own shop.”
“Highly recommended for vehicle repairs”
“Excellent service; knowledgeable & friendly, explained what was wrong with my car, and got my car done way earlier than he expected.”
praise complaint · found by our text analysis, Google review wording unchanged.
Customers hired J & B Automotive Repair for 1 kind of job. Pick one to see what they paid and said.
Very knowledgeable and capable hard working owner of his own shop. Highly recommended for vehicle repairs
Jay does great and honest work. He is honest, does quality work, and is quick to deliver on his promises. All things anyone would expect from their mechanic. I highly recommend!
The outward appearance of this shop does not reflect the great work done within! Reasonable and accommodating. I'd recommend it for everyone! Although I still need to get a bottle of his maple syrup I dropped a star because once the car was home, it's first use, the car wouldn't start. Yes, it's an older car but come on.. I never used it!
Jay found the issue in less than 15 minutes. A different shop said it would be a new power steering pump. But he replaced the hose that was the real issue and got it done asap!
Called over the phone, the guy on the other end was very helpful and gave me some insight into an issue with my vehicle. Thanks for the help!
Excellent service; knowledgeable & friendly, explained what was wrong with my car, and got my car done way earlier than he expected. I will definitely go back in the future!
| Job | Reviews | Category typical |
|---|---|---|
| General repairs & maintenance | 2 | — |
4.6 ★★★★★ 27 reviews on Google · rating breakdown
Reviews from Google, shown as published (original wording, unedited).
Very knowledgeable and capable hard working owner of his own shop. Highly recommended for vehicle repairs
Jay does great and honest work. He is honest, does quality work, and is quick to deliver on his promises. All things anyone would expect from their mechanic. I highly recommend!
My car was done quickly!
Honest, fast work.
The outward appearance of this shop does not reflect the great work done within! Reasonable and accommodating. I'd recommend it for everyone! Although I still need to get a bottle of his maple syrup I dropped a star because once the car was home, it's first use, the car wouldn't start. Yes, it's an older car but come on.. I never used it!
Jay found the issue in less than 15 minutes. A different shop said it would be a new power steering pump. But he replaced the hose that was the real issue and got it done asap!
Called over the phone, the guy on the other end was very helpful and gave me some insight into an issue with my vehicle. Thanks for the help!
Great service very reasonable rates.
Great guy and very reasonable price.
Jay knows his stuff about cars. Good honest shop.
Analyzing 8,576,8448.6M ReviewsFor 24,35224.4K Experts
