Analyzing 7,261,8717.3M ReviewsFor 20,58520.6K Experts
Customers frequently praise the shop for quick service, friendly staff, and fair pricing on commercial and passenger vehicles. Recurring themes include accommodating urgent road trip needs, such as tire changes and fluid services, often with minimal wait times. However, some reviewers criticize slow communication when requesting quotes and note that the equipment appears dated. One low-star review also alleged a professional issue regarding the installation of a used tire.
Data from Google, last updated November 2, 2026.
Score per factor (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: momentum and value; weakest: replies to reviews.
Bar = this company · dark tick = category median.
112 Google reviews we collected
Phrases our text analysis found in 79 written reviews
Price verdicts customers left with their Google review
How often each topic comes up in the written reviews
We read 79 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.
“I came in for 2 drive tires they were very quick to get to them, also helped me out with a mudflap at no extra charge!”
“They were kind, professional and accommodating and it made all the difference.”
“my delivery was on time to seattle washington thanks team keep up the Good work .”
“Very professional and knowledgeable no issues, oh and a fair price on everything.”
“Tucker and Shadow great service techs prompt helpful knowledgeable would be more than happy to recommend them to anyone in need of their services”
“They are honest and got me back on the road quickly.”
praise complaint · found by our text analysis, Google review wording unchanged.
Customers hired Jack's Tire & Oil for 1 kind of job. Pick one to see what they paid and said.
Needed air in my RV tires. They were friendly and got me right in. Brandon was great.
We were driving through on a road trip and on our way into Idaho, fluid change lights and indicators started firing. We made it into Boise for the night, but had a long way to go the next morning. The folks at Jack’s were busy, but understood our need to get back on the road and got us taken care of first thing!…
Great team! I came in for 2 drive tires they were very quick to get to them, also helped me out with a mudflap at no extra charge! Very professional and quick!
We were in a pickle. Far from home and needed a tire fix. These guys took care of our car and we were back on the road like pronto!! Thank you gentlemen. Very friendly and professional.
I called commercial tire they let me know it would be a all day wait to get two steer tires installed 🤦 So i called jacks , they had me in n out and less than an hour.. my delivery was on time to seattle washington thanks team keep up the Good work .... Daniel Gold trans 😎
Bill is an incredible asset to the team. He was very prompt to help me while waiting, and upon finding that they did not have the tires in stock that I needed, did not even charge me for the tire rotation he was completing. Incredible service and will be returning the next time I need tires thanks to Bills work.
| Job | Reviews | Category typical |
|---|---|---|
| Tires | 4 | — |
4.8 ★★★★★ 112 reviews on Google · rating breakdown
Reviews from Google, shown as published (original wording, unedited).
Needed air in my RV tires. They were friendly and got me right in. Brandon was great.
We were driving through on a road trip and on our way into Idaho, fluid change lights and indicators started firing. We made it into Boise for the night, but had a long way to go the next morning. The folks at Jack’s were busy, but understood our need to get back on the road and got us taken care of first thing! They were kind, professional and accommodating and it made all the difference. Highly recommend.
Great team! I came in for 2 drive tires they were very quick to get to them, also helped me out with a mudflap at no extra charge! Very professional and quick!
We were in a pickle. Far from home and needed a tire fix. These guys took care of our car and we were back on the road like pronto!! Thank you gentlemen. Very friendly and professional.
I called commercial tire they let me know it would be a all day wait to get two steer tires installed 🤦 So i called jacks , they had me in n out and less than an hour.. my delivery was on time to seattle washington thanks team keep up the Good work .... Daniel Gold trans 😎
Bill is an incredible asset to the team. He was very prompt to help me while waiting, and upon finding that they did not have the tires in stock that I needed, did not even charge me for the tire rotation he was completing. Incredible service and will be returning the next time I need tires thanks to Bills work.
Love this place very friendly and helpful great people who would love to help you and great serviced.
My husband and i realized we were short on oil on a road trip and stopped here. Great, friendly service and they got us in and out within 5 minutes!
Ryan was great help in changing out the tire
We appreciate your feedback, Juan. It's wonderful that Ryan was able to assist you with your tire change. We're here for all your automotive needs moving forward.
Got me in and finished quickly!
We're thrilled to hear that the speedy service made a positive impact, Todd! We appreciate your feedback and look forward to being here for all your future automotive needs.
Analyzing 7,261,8717.3M ReviewsFor 20,58520.6K Experts
