Analyzing 5,890,1035.9M ReviewsFor 16,26616.3K Experts
Customers frequently cite quick turnaround times, fair pricing, and clear communication regarding repairs for devices like consoles, phones, and laptops. Recurring themes include the shop's ability to handle complex micro-soldering tasks and its responsive customer service. However, a minority of low-star reviews describe inconsistent repair quality, high labor costs for simple parts, and unprofessional behavior, including poor communication and disputed billing practices.
Data from Google, last updated October 25, 2026.
Score per factor (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: momentum and value; weakest: craft & service.
Bar = this company · dark tick = category median.
196 Google reviews we collected
Phrases our text analysis found in 170 written reviews
Price verdicts customers left with their Google review
How often each topic comes up in the written reviews
We read 170 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.
“Had an issue with my PC fans and needed a deep clean on my rig while it was in, job was done well and in a timely fashion.”
“I recommend going if you need phone or any other devices fixed!”
“What a treasure this place is not only is the customer service top notch but the actual repair was done quick and was top notch.”
“worst service ever gave me a bogus sreen phone went out within a couple hours took it back saod he couldnt fix it took it to a new person they fixed i…”
“Friendly, informative, quick to fix, affordable, Fast to return are some of the positives for JL Repairs.”
“To replace I would need a whole new radio and it was very expensive.”
“I called last minute for service and they were so kind and got my ps5 fixed the same day.”
“Jose is extremely skilled and has always been a trusted resource for electronics repair for our family”
“Jose solved the issue with my equipment and walked me through the updated info.”
“Very poor communication and never completed my repair after 2 weeks.”
praise complaint · found by our text analysis, Google review wording unchanged.
Customers hired JL Repairs LLC | Micro-soldering & Board Repair Zion IL for 3 kinds of job. Pick one to see what they paid and said.
Had an issue with my PC fans and needed a deep clean on my rig while it was in, job was done well and in a timely fashion. Would recommend.
I called last minute for service and they were so kind and got my ps5 fixed the same day. They were knowledgable and very attentive towards what I needed and my device is now working again better than before. Thanks for the best service and we will be a returning customer. Keep up the amazing work 🤏🙌🙌
JL is the best in the County! Been going to him for about 10 years now and never had any problems or difficulties whatsoever, customer service is top tier! I recommend going if you need phone or any other devices fixed!
I came in with a xbox series s that I didnt know what was actually wrong with, and not even a day later he got it fixed for me and working like brand new, thank you bro
10 out of 10 service!! Needed help with my radio an he was done with it quicker then you can say all the ABC's! He's the real deal thanks again and I WILL ONLY TAKE MY TECH ISSUES TO JL REPAIR!!!! 🔥🔥🔥🔥
Service was prompt and pleasant and straightforward. PS5 needed an HDMI replaced. They checked it in front of me to confirm the problem and gave me a price. Done in a couple hours and they were kind enough to fix up the cooling pack on the inside as well. Showed me pictures of the repair. Thank you for the 5 star experience.
| Job | Reviews | Category typical |
|---|---|---|
| Software problems | 7 | — |
| Screen repair/replacement | 6 | — |
| Charge port repair | 4 | — |
4.9 ★★★★★ 196 reviews on Google · rating breakdown
Reviews from Google, shown as published (original wording, unedited).
Had an issue with my PC fans and needed a deep clean on my rig while it was in, job was done well and in a timely fashion. Would recommend.
Muy amables!!!y sobre todo un excelente trabajo.
I called last minute for service and they were so kind and got my ps5 fixed the same day. They were knowledgable and very attentive towards what I needed and my device is now working again better than before. Thanks for the best service and we will be a returning customer. Keep up the amazing work 🤏🙌🙌
Repaired my cardo charging port within a couple days. Great customer service
Thank you for your trust & opportunity to work on your device!
JL is the best in the County! Been going to him for about 10 years now and never had any problems or difficulties whatsoever, customer service is top tier! I recommend going if you need phone or any other devices fixed!
Thank you for always trusting us!
very helpful and kept me updated everytime
Thank you for trusting us with your device!
I came in with a xbox series s that I didnt know what was actually wrong with, and not even a day later he got it fixed for me and working like brand new, thank you bro
I got you, Thank you for trusting the process!
10 out of 10 service!! Needed help with my radio an he was done with it quicker then you can say all the ABC's! He's the real deal thanks again and I WILL ONLY TAKE MY TECH ISSUES TO JL REPAIR!!!! 🔥🔥🔥🔥
Glad I was able to help get that radio back up and running for you! Thank you for trusting JL repairs
Service was prompt and pleasant and straightforward. PS5 needed an HDMI replaced. They checked it in front of me to confirm the problem and gave me a price. Done in a couple hours and they were kind enough to fix up the cooling pack on the inside as well. Showed me pictures of the repair. Thank you for the 5 star experience.
Thank you for trusting us with your device! I glad we got your ps5 showing signal and playing your favorite games.
What a treasure this place is not only is the customer service top notch but the actual repair was done quick and was top notch. They can source almost anything to repair your tech as well as how they offer a variety of services and the price was cheaper than every place i called. If you have any issues this is going to be your number one spot.
JL Repairs LLC | Micro-soldering & Board Repair Zion IL on Google Maps →
Analyzing 5,890,1035.9M ReviewsFor 16,26616.3K Experts
