Junk removal service · North St. Paul, MN · reviewed since 2017
iHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 59%97+56.9Reliability 26%97+25.3Value 15%100+15.2Craft & service penalty99−0.1Experts Score= 97Not enough data for replies to reviews; its weight is shared by the others.Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.97SCORE
AGradeiLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20.
#11 of 34 hazardous material removaliPosition by Experts Score among all companies we track in this category. · better than 70%
5.0★★★★★52 Google reviews · 24 photos
98%five-star reviews
0%1–2★, last 20 reviewsiShare of 1–2★ reviews in the last 24 months — or the 20 newest reviews when the company had fewer than 20 in that time.
Customers consistently praise Junk Genius for punctuality, professional conduct, and competitive pricing across services like dumpster rental and junk pickup. Reviewers highlight the team's ability to handle short-notice requests efficiently, often noting quick turnaround times and careful handling of items to prevent property damage. The business maintains a five-star rating from fifty-two reviews, with the owner responding to every customer comment. No recurring criticisms are evident in the provided excerpts.
Google rating: 5.0 out of 5 from 52 reviews (98% five-star).
Reviews on this page: 52 Google reviews (42 with written comments, 2 with photos).
Owner responses: the business replied to 100% of reviews.
Most recent review: January 10, 2025.
Service: Hazardous Material Removal Service serving North St. Paul, Minnesota.
Data from Google, last updated October 28, 2026.
Score profile vs other hazardous material removal
Score per factor (100 = best)iEach factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and craft & service; weakest: reliability.
Junk GeniusHazardous Material Removal median0 = centre, 100 = best
SatisfactioniSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Junk Genius: 97/100 on this factor. Category median: 95.A
97
ReliabilityiReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Junk Genius: 97/100 on this factor. Category median: 94.A
97
Craft & serviceiCraft & service · penalty only, up to −10 pointsGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Junk Genius: 99/100 on this factor. Category median: 99.A
99
ValueiValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Junk Genius: 100/100 on this factor. Category median: 99.A
100
MomentumiMomentum · penalty only, up to −10 pointsPenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Not enough reviews for this factor yet. Category median: 100.–
–
Replies to reviewsiReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Not enough reviews for this factor yet. Category median: 68.–
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Bar = this company · dark tick = category median.
Star ratings
52 Google reviews we collected
5.0of 5
5 stars5198%
4 stars12%
3 stars00%
2 stars00%
1 star00%
Praise vs complaints
Phrases our text analysis found in 42 written reviews
100%praise
Praise92100%
Complaints00%
Topic share
How often each topic comes up in the written reviews
7topics
Speed & response2628%
Staff & attitude2527%
Would recommend1617%
Quality & results1314%
Price & value910%
Communication22%
Honesty & trust11%
What customers talk about
We read 42 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.
“These guys are always quick, professional, and great to work with.”
“JOSE and CANDIDO were super professional, prompt and made the experience very SIMPLE.”
“I highly recommend this company and their stellar service.”
“They were prompt, thorough, quick, and friendly, and they left the units very clean.”
“Very responsive, great team, and reasonably priced :)”
“They were very responsive, timely, and had good communication (clarifying a couple of items before taking away).”
“Very well oiled machine, hard working individuals and reliable.”
praise complaint · found by our text analysis, Google review wording unchanged.
Reviews for your job
Customers hired Junk Genius for 8 kinds of job. Pick one to see what they paid and said.
EEHLocal Guide · 65 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★
I was in desperate need for a dumpster on short notice at one of my rentals, and I called Junk Genius to see if they could help. Not only did I have a dumpster the next morning, they were able to provide one that fit in my front yard, making my job so much easier! I've used their junk pick-up service many times in…
KKaleenLocal Guide · 21 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★
Highly satisfied. The prices were extremely competitive. Junk Genius did all the work and the cost was nearly what it cost to bring the load to the dump myself. JOSE and CANDIDO were super professional, prompt and made the experience very SIMPLE. Just call and let them haul!
TTravisLocal Guide · 45 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 years ago★★★★★
Nik was fantastic to work with today! Timely, competitively priced and great to work with. Highly recommend these guys!
DDanny6 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 years ago★★★★★
I had Pablo and Omar come and remove some items from a unit that a tenant left behind. I called the day of to get items removed and they showed up within an hour, which was amazing! They got the items out quick and had positive attitudes while doing the work!
LLory9 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 years ago★★★★★
Carson, Sosa and Zack arrived with a positive attitude and tremendous work ethic. They worked diligently, tirelessly and professionally to clean out our basement and garage. They provided us with peace of mind and tremendous relief at tackling this project. Kristi was instrumental in ensuring that the job was…
Jjordyn6 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 years ago★★★★★
titus and sosa were amazing!! they fit so much in the truck it was so impressive! i definitely recommend them, they were so nice and lifted everything we couldn’t!
I was in desperate need for a dumpster on short notice at one of my rentals, and I called Junk Genius to see if they could help. Not only did I have a dumpster the next morning, they were able to provide one that fit in my front yard, making my job so much easier! I've used their junk pick-up service many times in the past, which has been great, but having a dumpster on site was perfect for what I needed this time. These guys are always quick, professional, and great to work with. A+
Response from the owner · Edited a year ago
Thank you, EH HUG! ⭐⭐⭐⭐⭐ We're so glad we could provide the perfect dumpster rental solution for your rental property! At Junk Genius, we make junk removal easy, whether you need a dumpster rental or our junk pick-up service. Fast, reliable, and hassle-free—that’s what we do! If you ever need another cleanup, we're here to help. Also, check out JunkGenius.com for more great junk removal services. Thanks for choosing us! 🚛♻️ #JunkRemoval #JunkGenius
Best regards,
Junk Genius - St. Louis Park, MN
📧 [email protected]
📞 612-363-4401
K
Kaleen DavisLocal Guide · 21 reviewsiTotal number of Google reviews Kaleen has written across all businesses on Google Maps, not just this one.
Highly satisfied. The prices were extremely competitive. Junk Genius did all the work and the cost was nearly what it cost to bring the load to the dump myself. JOSE and CANDIDO were super professional, prompt and made the experience very SIMPLE. Just call and let them haul!
Response from the owner · Edited a year ago
Thank you, Kaleen! ⭐⭐⭐⭐⭐ We’re so glad you had a great experience with Junk Genius! We pride ourselves on offering competitive pricing and hassle-free junk removal. Huge shoutout to Jose and Candido for providing top-notch service! If you ever need more junk hauled away, we’re here to help. Also, check out JunkGenius.com for more great junk removal services. Thanks for choosing us! 🚛♻️ #JunkRemoval #JunkGenius
Best regards,
Junk Genius - St. Louis Park, MN
📧 [email protected]
📞 612-363-4401
D
Dustie Penrod5 reviewsiTotal number of Google reviews Dustie has written across all businesses on Google Maps, not just this one.
They do an amazing job! Very responsive, great team, and reasonably priced :)
Response from the owner · a year ago
Thank you, Dustie!
Responsive, amazing, and reasonable—that’s our promise. Looking forward to serving you again! 💪
Best regards,
Junk Genius - St. Louis Park, MN
[email protected]
612-363-4401
T
Travis DoveLocal Guide · 45 reviewsiTotal number of Google reviews Travis has written across all businesses on Google Maps, not just this one.
Nik was fantastic to work with today! Timely, competitively priced and great to work with. Highly recommend these guys!
Response from the owner · 2 years ago
Thank you so much, Travis!
We’re thrilled to hear Nik delivered a fantastic experience. Your recommendation means a lot to us! Looking forward to working with you again. 😊
Best regards,
Junk Genius - St Louis Park, MN
[email protected]
612-363-4401
D
Danny Duchsherer6 reviewsiTotal number of Google reviews Danny has written across all businesses on Google Maps, not just this one.
I had Pablo and Omar come and remove some items from a unit that a tenant left behind. I called the day of to get items removed and they showed up within an hour, which was amazing! They got the items out quick and had positive attitudes while doing the work!
Response from the owner · 2 years ago
Hi Danny!
We're thrilled to hear about your experience with Pablo and Omar. Speedy and positive service is what we strive for! Thanks for the awesome review. 😊
Best regards,
Junk Genius - St Louis Park, MN
[email protected]
612-363-4401
L
Lory R.9 reviewsiTotal number of Google reviews Lory has written across all businesses on Google Maps, not just this one.
Carson, Sosa and Zack arrived with a positive attitude and tremendous work ethic. They worked diligently, tirelessly and professionally to clean out our basement and garage. They provided us with peace of mind and tremendous relief at tackling this project. Kristi was instrumental in ensuring that the job was scheduled and completed. I highly recommend this company and their stellar service.
Response from the owner · Edited 2 years ago
Hi Lory!
Thank you so much for your kind words! We're thrilled to hear that Carson, Sosa, Zack, and Kristi made your experience so positive. We're here to help whenever you need us! 😊
Best regards,
Junk Genius - St Louis Park, MN
[email protected]
612-363-4401
J
jordyn jensen6 reviewsiTotal number of Google reviews jordyn has written across all businesses on Google Maps, not just this one.
titus and sosa were amazing!! they fit so much in the truck it was so impressive! i definitely recommend them, they were so nice and lifted everything we couldn’t!
Response from the owner · 2 years ago
That is the dynamic duo for you. Thank you for giving them the 5-star review, and call again in the future and we will provide that same service!
D
David Hamilton3 reviewsiTotal number of Google reviews David has written across all businesses on Google Maps, not just this one.
These guys were/are awesome. I had two guys out this morning to remove a bunch of stuff from a garage. I have used JG for business/personal probably 50+ times and it's always the same quality of service. Highly recommend.
Response from the owner · 6 years ago
We appreciate the loyalty and always enjoy your company.
L
Luc Essay3 reviewsiTotal number of Google reviews Luc has written across all businesses on Google Maps, not just this one.
