iHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 59%98+57.5Reliability 26%98+25.6Value 15%95+14.5Experts Score= 98Not enough data for replies to reviews; its weight is shared by the others.Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.98SCORE
AGradeiLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20.
#32 of 112 medical spasiPosition by Experts Score among all companies we track in this category. · better than 72%
5.0★★★★★123 Google reviews · 24 photos
98%five-star reviews
0%1–2★, last 20 reviewsiShare of 1–2★ reviews in the last 24 months — or the 20 newest reviews when the company had fewer than 20 in that time.
Google reviewers rate the health spa five stars based on one hundred twenty-three reviews, with the owner responding to ninety-seven percent of comments. Clients frequently cite punctuality, clear communication, and competitive pricing as key benefits of services including facials, microneedling, hormone therapy, and injections. Recurring themes highlight the clean, relaxing environment and staff who provide detailed education on skincare routines and product recommendations without being pushy. The provided excerpts contain no low-star reviews, so no common criticisms are identified.
Google rating: 5.0 out of 5 from 123 reviews (98% five-star).
Reviews on this page: 123 Google reviews (87 with written comments).
Owner responses: the business replied to 97% of reviews.
Most recent review: November 8, 2023.
Service: Medical Spa serving Tempe, Arizona.
Data from Google, last updated October 29, 2026.
Score profile vs other medical spas
Score per factor (100 = best)iEach factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: craft & service and satisfaction; weakest: value.
K WELLNESS COLLECTIVEMedical Spas median0 = centre, 100 = best
SatisfactioniSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.K WELLNESS COLLECTIVE: 98/100 on this factor. Category median: 95.A
98
ReliabilityiReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.K WELLNESS COLLECTIVE: 98/100 on this factor. Category median: 93.A
98
Craft & serviceiCraft & service · penalty only, up to −10 pointsGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.K WELLNESS COLLECTIVE: 100/100 on this factor. Category median: 100.A
100
ValueiValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.K WELLNESS COLLECTIVE: 95/100 on this factor. Category median: 100.A
95
MomentumiMomentum · penalty only, up to −10 pointsPenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Not enough reviews for this factor yet. Category median: 100.–
–
Replies to reviewsiReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Not enough reviews for this factor yet. Category median: 81.–
–
Bar = this company · dark tick = category median.
Star ratings
123 Google reviews we collected
5.0of 5
5 stars12198%
4 stars22%
3 stars00%
2 stars00%
1 star00%
Praise vs complaints
Phrases our text analysis found in 87 written reviews
99%praise
Praise10399%
Complaints11%
Topic share
How often each topic comes up in the written reviews
7topics
Staff & attitude4240%
Quality & results2322%
Communication1313%
Would recommend1111%
Honesty & trust66%
Speed & response55%
Price & value44%
What customers talk about
We read 87 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.
“Professional, knowledgeable, and truly cares about her clients.”
“Kelley did a great job and even laughed at my jokes!”
“She explained everything so well to me and just made me feel so comfortable.”
“I highly recommend going & I will definitely be back!”
“Comfortable and professional without any pushy sales , this was the best experience, trust earned I will absolutely be back”
“I wanted to make sure everything was perfect - and Kristine immediately put my mind at ease.”
“She also has very reasonable prices and does a great job.”
People customers mention
Kristine11 reviews
Ryann5 reviews
Groupon3 reviews
praise complaint · found by our text analysis, Google review wording unchanged.
Reviews for your job
Customers hired K WELLNESS COLLECTIVE for 4 kinds of job. Pick one to see what they paid and said.
NNatalie11 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 years ago★★★★★
I went in very nervous because it was my first time as well as two weeks before my wedding. I wanted to make sure everything was perfect - and Kristine immediately put my mind at ease. She explained everything so well to me and just made me feel so comfortable. I’ll definitely be back! Amazing service!
Dysport treatment
MMariana7 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★
Wonderful service from K-Medspa. Kristine is amazing! Professional, knowledgeable, and truly cares about her clients. I always look better after a visit. I will continue to visit K-Medspa for my skincare treatments. Thank you! 💜
BOTOX treatmentsChemical peelsDermaplaning
AAlesia1 reviewiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★
Amazing customer service! It was my first time and I was very nervous but they took care of me and made me feel comfortable throughout the experience. Will definitely be coming back!
VVLocal Guide · 36 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★
Very kind and professional service the place is beautiful very refreshing and super clean! Will return
CCara8 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★
Kristine is the absolute BEST! Amazing at what she does, super professional & down to earth & leaves no bruising like many others I’ve been to for injections. And she’s the best price!!!
Dysport treatment
KKaterina6 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 years ago★★★★★
Ryann was so welcoming, professional, and provided an amazing experience! She took the time to educate me on my skin needs, also personalized regime and product recommendation. The space was very cute. Can’t wait until my next facial!
I went in very nervous because it was my first time as well as two weeks before my wedding. I wanted to make sure everything was perfect - and Kristine immediately put my mind at ease. She explained everything so well to me and just made me feel so comfortable. I’ll definitely be back! Amazing service!
Services: Dysport treatment
M
Mariana Shirinian7 reviewsiTotal number of Google reviews Mariana has written across all businesses on Google Maps, not just this one.
Wonderful service from K-Medspa. Kristine is amazing! Professional, knowledgeable, and truly cares about her clients. I always look better after a visit. I will continue to visit K-Medspa for my skincare treatments. Thank you! 💜
Services: BOTOX treatments, Chemical peels, Dermaplaning
A
Alesia L.1 reviewiTotal number of Google reviews Alesia has written across all businesses on Google Maps, not just this one.
Amazing customer service! It was my first time and I was very nervous but they took care of me and made me feel comfortable throughout the experience. Will definitely be coming back!
V
V KLocal Guide · 36 reviewsiTotal number of Google reviews V has written across all businesses on Google Maps, not just this one.
Kristine is the absolute BEST! Amazing at what she does, super professional & down to earth & leaves no bruising like many others I’ve been to for injections. And she’s the best price!!!
Services: Dysport treatment
Response from the owner · 3 years ago
Thank you for your kind words, Cara! We are thrilled to hear that Kristine provided you with an amazing experience.
C
CaseClosedLocal Guide · 35 reviewsiTotal number of Google reviews CaseClosed has written across all businesses on Google Maps, not just this one.
Ryann was so welcoming, professional, and provided an amazing experience! She took the time to educate me on my skin needs, also personalized regime and product recommendation. The space was very cute. Can’t wait until my next facial!
Response from the owner · 4 years ago
Thank You Katerina for sharing your experience at K Medspa with us and others. We pride ourselves on providing a service that is customized to our client's needs. We can't wait to have you back.