iHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%80+43.6Reliability 24%76+18.4Value 14%100+14.1Replies to reviews 7%90+6.4Craft & service penalty52−4.8Momentum penalty35−6.5Experts Score= 71Grade B: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.71SCORE
BGradeiLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20.
#474 of 502 moversiPosition by Experts Score among all companies we track in this category. · better than 6%
4.9★★★★★271 Google reviews · 24 photos
94%five-star reviews
3.67★last 12 monthsiAverage stars on reviews from the last 12 months only.
5%1–2★, last 20 reviewsiShare of 1–2★ reviews in the last 24 months — or the 20 newest reviews when the company had fewer than 20 in that time.
Google reviewers rate KC Movers LLC 4.9 out of 5 based on 271 reviews, with the owner responding to 43% of them. Customers frequently praise the company for punctuality, professional handling of items, and reasonable pricing, often noting that crews arrived early and completed moves efficiently. However, some lower-rated reviews criticize the business for last-minute cancellations, significant delays, and instances of furniture damage or unprofessional crew behavior during specific jobs.
Google rating: 4.9 out of 5 from 271 reviews (94% five-star).
Reviews on this page: 271 Google reviews (257 with written comments, 4 with photos).
Owner responses: the business replied to 43% of reviews.
Most recent review: November 1, 2026.
Service: Mover serving Kansas City, Missouri.
Data from Google, last updated November 9, 2026.
Score profile vs other movers
Score per factor (100 = best)iEach factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and replies to reviews; weakest: momentum.
KC MOVERS LLCMovers median0 = centre, 100 = best
SatisfactioniSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.KC MOVERS LLC: 80/100 on this factor. Category median: 93.A
80
ReliabilityiReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.KC MOVERS LLC: 76/100 on this factor. Category median: 91.B
76
Craft & serviceiCraft & service · penalty only, up to −10 pointsGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.KC MOVERS LLC: 52/100 on this factor. Category median: 94.C
52
ValueiValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.KC MOVERS LLC: 100/100 on this factor. Category median: 100.A
100
MomentumiMomentum · penalty only, up to −10 pointsPenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.KC MOVERS LLC: 35/100 on this factor. Category median: 100.D
35
Replies to reviewsiReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.KC MOVERS LLC: 90/100 on this factor. Category median: 85.A
90
Bar = this company · dark tick = category median.
Star ratings
271 Google reviews we collected
4.9of 5
5 stars25694%
4 stars52%
3 stars10%
2 stars41%
1 star52%
Praise vs complaints
Phrases our text analysis found in 257 written reviews
97%praise
Praise59097%
Complaints193%
Topic share
How often each topic comes up in the written reviews
7topics
Staff & attitude16227%
Speed & response15525%
Would recommend10818%
Price & value7312%
Quality & results6711%
Communication244%
Honesty & trust203%
What customers talk about
We read 257 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.
“They arrived way ahead of schedule, had me in the new place in good time well within the estimate, and were all-around professional and polite.”
“Don't waste your time with this company, totally incapable and rude.”
“Warren and Jacob showed up on time to bail my wife and I out.”
“They were 4 hours late.”
“I not only recommend them but they are my go to for moving from now on.”
“Avoid at all costs.”
“…wonderful experience all the way around you'll get a great move for a great price…”
“No scams, extra hidden fees, etc.”
“…to use and and was easy to talk to and get booked and they gave us a wonderful experience all the way around you'll get a great move for a great pric…”
“I have now found SEVEN pieces of my furniture were damaged from them unloading the furniture into our house.”
“…ul office was fast and prompt at reaching back out to use and and was easy to talk to and get booked and they gave us a wonderful experience all the w…”
“In addition to being competitively priced the moving process was completely transparent.”
People customers mention
Ben31 reviews
Mike24 reviews
Jesse22 reviews
Warren15 reviews
Cody9 reviews
Jacob8 reviews
praise complaint · found by our text analysis, Google review wording unchanged.
Reviews for your job
Customers hired KC MOVERS LLC for 7 kinds of job. Pick one to see what they paid and said.
Warren2 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★
The move was smooth workers were wonderful office was fast and prompt at reaching back out to use and and was easy to talk to and get booked and they gave us a wonderful experience all the way around you'll get a great move for a great price
Warren and Jacob showed up on time to bail my wife and I out. Let me explain. We had set for our move with All MySons moving. Problem was the price kept changing and then they talked down to my wife on the phone. We were so mad that we fired them 2 days before the move. We said we will do ourselves. We rented a uhaul. We proceeded to kill ourselves moving our heavy furniture out of our basement. We got through with the heavy stuff I wanted to cry my knees hurt so bad. My wife and I are both around 50 and have really bad knees. So I started calling different companies just wanting help to unload the furniture and put it in the new apartment. After 4 frustating calls.I.fould Warren. Super nice guy and the rate was very reasonable. Warren and Jacob showed up at our apartment as planned. They made very short work out of what took my wife and I all day to do. In fact they came back to the house we were moving out of and they help us move lots of boxes. They were fast, efficient and very friendly the entire time. I not only recommend them but they are my go to for moving from now on. Just call them you will not be disappointed in the lest. 5 stars and huge Kudos to KC Movers. Thank you for Saving Us!!!!!!!!!!
Price assessment: Great price
Price: $500–1,000
Response from the owner · a week ago
Thank you Jayson, we appreciate you allowing us to help you!
Warren Tharp2 reviewsiTotal number of Google reviews Warren has written across all businesses on Google Maps, not just this one.
The move was smooth workers were wonderful office was fast and prompt at reaching back out to use and and was easy to talk to and get booked and they gave us a wonderful experience all the way around you'll get a great move for a great price
Price assessment: Great price
Price: $1,000–1,500
Response from the owner · a week ago
Thank you so much for the Review!!!
Anus CheeksLocal Guide · 101 reviewsiTotal number of Google reviews Anus has written across all businesses on Google Maps, not just this one.
KC Movers is a dishonest, unreliable, steamy mess and excuse of a company.
Booked them for a major move. I get a call 2 hours before they're supposed to come, claiming one of their guys cancelled and they likely can't find a replacement.
I had 2 hours to call around to find a replacement moving company, which costed me significant more than what I was going to pay with KC because it was such short notice.
KC Movers offered no compensation or solution to the issue other than a sorry excuse of an apology.
Avoid at all costs. Place is cheeks.
Response from the owner · a week ago
Thank you Anus Cheeks!
Jonathan LeeLocal Guide · 71 reviewsiTotal number of Google reviews Jonathan has written across all businesses on Google Maps, not just this one.
Had them move me on 4/15. The three guys: David, Johnny, and Ben. Great guys and funny! They arrived way ahead of schedule, had me in the new place in good time well within the estimate, and were all-around professional and polite. Hope these guys are doing well!
7/13: Had another move. Got me moved with no issues to the new house, and he was professional and courteous. Again, highly recommended!
Positive: Responsiveness, Quality, Professionalism, Value
Response from the owner · 3 years ago
Thanks for the positive feedback. So happy we could help with your move.
Justin SweanyLocal Guide · 10 reviewsiTotal number of Google reviews Justin has written across all businesses on Google Maps, not just this one.
After our planned movers ditched us an hour into the move, we scrambled to find someone to help us finish. Fortunately, KC Movers had a cancellation and were able to fit us in same day. James, Zach, and Cary were awesome, friendly, and super helpful, and it cost us less than half what the original movers were going to charge. I cannot recommend these folks enough!
Positive: Responsiveness, Quality, Professionalism, Value
Response from the owner · 3 years ago
So happy we could come in and lend a hand. Very unfortunate what the other movers did. We hope to continue helping our community and going above and beyond expectations. Thank you for choosing us!
Matt Stetson3 reviewsiTotal number of Google reviews Matt has written across all businesses on Google Maps, not just this one.
I have used KC Movers twice before and have been very impressed. This third move using them was even better than before! The movers were prompt, courteous, and quick working. Jacob, Ben, D.L. and Mike did a great job of loading (I couldn't believe they fit everything we had into the trailer). Jacob and Ben managed to get my elliptical machine into a tight entrance, which I found nothing short of a miracle! I would recommend KC Movers to anyone and everyone. You will not be disappointed.
Positive: Responsiveness, Quality, Professionalism, Value
Response from the owner · 3 years ago
We enjoyed every minute of it! Hard works not so bad with a good attitude. You guys were a pleasure. Best wishes
Emma Maack3 reviewsiTotal number of Google reviews Emma has written across all businesses on Google Maps, not just this one.
Jacob and Zach were fast, efficient, and very easy to work with. I really appreciated their work and everything made it to my new place in great condition. Overall I'm very satisfied! This is the second time I've used KC Movers and both times I've been very impressed.
Response from the owner · a week ago
Thank you so much!!!
Andreux Micco1 reviewiTotal number of Google reviews Andreux has written across all businesses on Google Maps, not just this one.
KC Movers were top tier in providing excellent customer service, awesome guys who got in and out in the most professional manner and a great value! I was in a situation that needed results in a matter of a few hours and they quickly got it all booked and next morning they were at my complex right on time! Definitely recommending to everyone and will book them again for when I move to my next apartment journey!!
Positive: Responsiveness, Quality, Professionalism, Value
Response from the owner · 3 years ago
We can't thank you enough for your glowing review! It's always rewarding to hear that our team is delivering the excellent service we strive for. We're thrilled that you had a positive experience with us and that we could exceed your expectations. We appreciate your business and look forward to seeing you again in the future.
Gregory DeckerLocal Guide · 51 reviewsiTotal number of Google reviews Gregory has written across all businesses on Google Maps, not just this one.
KC Movers rocked our move, Hired them by referral truly Professional team of movers Zach and Jacob.
Amazing job worth every penny ,Job was priced right. Over a 100 mile move with extra stop and pick up.
No damage freshly painted walls new floors , Great Job men ,Lord Blessed us!
Positive: Responsiveness, Quality, Professionalism, Value
Response from the owner · 3 years ago
Thank you so much for the feedback. Kinder words are hard to find for a mover. Awesome photos too! So glad we could be helpful. Thanks again
Missy Stout13 reviewsiTotal number of Google reviews Missy has written across all businesses on Google Maps, not just this one.
My mother and father in law had Jacob, Ben and DL move them to their new house. They were very professional, worked fast and moved everything to the areas they needed to be.
Thank you!!! Great Job!
Positive: Quality, Professionalism, Value
Response from the owner · 3 years ago
Very happy to be able to help. Hope everyone settles in nicely. Thank you
