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Keep Moving

Mover · Redmond, WA · reviewed since 2019

How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%91+49.6Reliability 24%85+20.6Value 14%100+14.1Replies to reviews 7%100+7.1Craft & service penalty94−0.6Experts Score= 91Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.91SCORE
AGradeLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20.
#36 of 78 furniture deliveryPosition by Experts Score among all companies we track in this category. · better than 55%
4.9 ★★★★★ 711 Google reviews · 24 photos
96%five-star reviews
4.94★last 12 monthsAverage stars on reviews from the last 12 months only.
2.2%1–2★ in 2 yearsShare of 1–2★ reviews in the last 24 months — or the 20 newest reviews when the company had fewer than 20 in that time.
84%reviews answered by the owner
$805typical billMedian bill customers of this company reported in their reviews (needs 3+ priced reviews).

Keep Moving at a glance

Google reviewers rate Keep Moving 4.9 out of 5 based on 711 reviews, with the owner responding to 84% of them. Customers frequently praise the crew for punctuality, efficient handling of furniture, careful packing, and friendly communication during local and long-distance moves. However, low-star reviews highlight recurring issues with damaged items, incomplete jobs, poor post-move communication, and unexpected travel fees that significantly increased costs.

  • Google rating: 4.9 out of 5 from 711 reviews (96% five-star).
  • Reviews on this page: 710 Google reviews (660 with written comments, 34 with photos).
  • Owner responses: the business replied to 84% of reviews.
  • Most recent review: October 17, 2026.
  • Service: Furniture Delivery serving Redmond, Washington.

Data from Google, last updated October 25, 2026.

Score profile vs other furniture delivery

Score per factor (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: reliability.

Satisfaction91Reliability85Craft & service94Value100Momentum100Replies to reviews100Satisfaction: 91 (median 92)Reliability: 85 (median 88)Craft & service: 94 (median 96)Value: 100 (median 100)Momentum: 100 (median 100)Replies to reviews: 100 (median 82)
Keep MovingFurniture Delivery median0 = centre, 100 = best
SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Keep Moving: 91/100 on this factor. Category median: 92.A
91
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Keep Moving: 85/100 on this factor. Category median: 88.A
85
Craft & serviceCraft & service · penalty only, up to −10 pointsGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Keep Moving: 94/100 on this factor. Category median: 96.A
94
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Keep Moving: 100/100 on this factor. Category median: 100.A
100
MomentumMomentum · penalty only, up to −10 pointsPenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Keep Moving: 100/100 on this factor. Category median: 100.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Keep Moving: 100/100 on this factor. Category median: 82.A
100

Bar = this company · dark tick = category median.

Star ratings

710 Google reviews we collected

  • 5 stars68396%
  • 4 stars101%
  • 3 stars20%
  • 2 stars51%
  • 1 star101%

Praise vs complaints

Phrases our text analysis found in 660 written reviews

  • Praise1,28297%
  • Complaints393%

PriceGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Price verdicts customers left with their Google review

  • Great price5158%
  • Reasonable3439%
  • Overpriced11%
  • Not sure22%
$805-1% vs typical furniture delivery

Middle half of what 76 customers paid ($556–$1.3k) · gold mark = category median.

Topic share

How often each topic comes up in the written reviews

  • Speed & response37228%
  • Staff & attitude33125%
  • Would recommend23418%
  • Quality & results22917%
  • Price & value715%
  • Communication484%
  • Honesty & trust363%

What customers talk about

We read 660 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.

  • “Hardworking , efficient & professional with competitive prices!”
    “They did work hard but their time management was very unacceptable and slow.”
  • “The movers were extremely professional and moved my belongings with care.”
    “Completely unprofessional and disappointing experience.”
  • “Highly recommend their services to anyone looking for a reliable and careful moving team.”
    “I would NOT recommend this moving company to anyone.”
  • “William & Constantine did an excellent job helping to my new place in Lynnwood!”
    “During our move, they damaged our floor, and the worst part is they never said a word about it.”
  • “William and crew were very professional and quick and the rates were very reasonable!”
    “Too expensive.”
  • “Pricing is straightforward with no surprise fees, and communication has been consistently excellent from booking through move-day.”
    “They’ve been ignoring my calls, not responding, and providing absolutely no communication or accountability.”
  • “Definitely recommend Keep Moving to anyone looking for a reliable and professional moving company.”

People customers mention

  • Nick 25 reviews
  • Danny 18 reviews
  • Tariel 17 reviews
  • Greg 15 reviews
  • Alex 13 reviews
  • Denny 11 reviews

praise complaint · found by our text analysis, Google review wording unchanged.

Reviews for your job

Customers hired Keep Moving for 8 kinds of job. Pick one to see what they paid and said.

Recent priced reviews

Ben2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a week ago★★★★★

Ronaldo and Tariel are the best!!! If you are in Woodinville or surrounding area use these guys, very friendly and kind.

Paid $1–500Great priceSmall furniture movingLocal moving
Connor11 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 weeks ago★★★★★

William and his crew were great! Super efficient, very quick, extremely helpful.

Paid $1,000–1,500Great price
MariLocal Guide · 22 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 weeks ago★

We hired this company to help with a move, and it was our biggest regret. Our hangers were broken (and we were not notified. We saw it ourselves after the movers left). We were told one thing about how the move will go, and the job was incomplete. Boxes were left everywhere, they did not put things where they were…

Customer photo from Mari's reviewCustomer photo from Mari's reviewCustomer photo from Mari's reviewCustomer photo from Mari's review
Paid $500–1,000OverpricedIn-state moving
Janet9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

William and Nick were awesome. Got everything done quickly and efficiently! Would definitely recommend them.

Paid $500–1,000
RoseLocal Guide · 28 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

Our movers were incredible! They were right on time, helped us with everything. They were careful and totally professional and personable. I would recommend them to anyone! They made an impossible feet seem easy. The price was fair and I was so impressed!!! Thank you so much!!!

Paid $500–1,000Great priceLocal moving
Dakota7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

Excellent service from Dimas and William. Prompt and quick, took care of everything. 10/10 would recommend

Paid $1–500Great price

Photos

Customer reviews

4.9 ★★★★★ 711 reviews on Google · rating breakdown

Reviews from Google, shown as published (original wording, unedited).

Jobs customers hired them for — from Google's service tags and the review text
Team members customers mention
Filter by topic — each topic is highlighted in the reviews in the same color
Alex KaiserLocal Guide · 108 reviewsTotal number of Google reviews Alex has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Excellent help for my apartment move. Wrapped all furniture and ensured there was no damage during the move

Response from the owner · a week ago

Thank you for your business!

John FaughtLocal Guide · 74 reviewsTotal number of Google reviews John has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

William and his team did a great job. Great teamwork, very quick and very friendly. I highly recommend!

Response from the owner · a week ago

We appreciate your feedback, thank you for your business!

Brandon Huynh4 reviewsTotal number of Google reviews Brandon has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

The movers were extremely professional and moved my belongings with care.

  • Price assessment: Great price
Response from the owner · a week ago

Thank you!

Ben Davidson2 reviewsTotal number of Google reviews Ben has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Ronaldo and Tariel are the best!!! If you are in Woodinville or surrounding area use these guys, very friendly and kind.

  • Price assessment: Great price
  • Price: $1–500
  • Services: Small furniture moving, Local moving
Response from the owner · a week ago

Hey Ben, thank you for a wonderful feedback!

Connor Jepson11 reviewsTotal number of Google reviews Connor has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

William and his crew were great! Super efficient, very quick, extremely helpful.

  • Price assessment: Great price
  • Price: $1,000–1,500
Response from the owner · a week ago

We appreciate your business, thank you for your feedback!

Andrew Wood1 reviewTotal number of Google reviews Andrew has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Super fast movers!!

MariLocal Guide · 22 reviewsTotal number of Google reviews Mari has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

We hired this company to help with a move, and it was our biggest regret. Our hangers were broken (and we were not notified. We saw it ourselves after the movers left). We were told one thing about how the move will go, and the job was incomplete. Boxes were left everywhere, they did not put things where they were supposed to go, and our items were broken. When this was reported to the company, Amanda Ray’s response was “you only sent photos of one broken hanger, and you can buy hangers on Amazon”. Appalling!! I have sent multiple requests to have my final statement and contract sent over to me, and that was not done. Yet, they have the time to respond to my review. I would never recommend this company.

  • Price assessment: Overpriced
  • Price: $500–1,000
  • Services: In-state moving
Response from the owner · 3 weeks ago

Hi Mari/Lisa, we’re sorry you were unhappy with the move, but we would like to clarify a few things. Regarding the hangers, the photos and video provided showed 2 broken plastic hangers. When moving hanging clothes, movers take several garments with hangers at once and place them into wardrobe boxes, and use the same process when placing the clothes back into the closet. They do not inspect each hanger individually, so the movers may not have noticed that 2 plastic hangers were broken and therefore could not have notified you about something they did not see. However, after you reported the issue, we offered $25 to replace the 2 plastic hangers, which is more than the cost of a full pack of 50 similar plastic hangers. We also did not simply tell you to “buy hangers on Amazon.” Amazon was only mentioned as a reference for the replacement cost, and we offered you $25. Regarding the boxes, this was a self-pack move and the boxes were packed by you. Our movers placed them where you requested and followed your instructions throughout the move. At the end of the job, no request was made to move any boxes to another location, and nothing was mentioned to the crew as being unfinished. According to our crew, you were happy with their work and tipped them at the end of the move. Unpacking boxes and organizing small personal items in the home was not part of the service and was not requested. Movers do not organize items such as dishes, utensils, shoes, or other small personal belongings into cabinets, drawers, or closets. This would require a separate organizing service. We’re sorry you were not satisfied, but we made an effort to address your concerns and offer a fair resolution.

Heather Sexton1 reviewTotal number of Google reviews Heather has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Wonderful and hard working

  • Price: $500–1,000
Shankar Subramaniam12 reviewsTotal number of Google reviews Shankar has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Ronaldo and Tauriel were very helpful, courteous and worked hard to ensure the move was smooth

  • Services: Senior moving
Response from the owner · 3 weeks ago

Thank you for your business!

Jennifer HickeyLocal Guide · 19 reviewsTotal number of Google reviews Jennifer has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

William & Constantine did an excellent job helping to my new place in Lynnwood! Hardworking , efficient & professional with competitive prices!

Response from the owner · 4 weeks ago

Thank you Jennifer, it was a pleasure making your move efficient & professional! Thank you for your business!

Keep Moving on Google Maps →

Business details