Analyzing 6,700,0396.7M ReviewsFor 18,78818.8K Experts
Customers frequently praise the shop for honest, professional service, knowledgeable diagnostics, and fair pricing. Reviewers highlight quick turnaround times, effective communication, and a welcoming atmosphere for various repairs, including engine issues and routine maintenance. One recurring criticism involves a specific instance of poor customer service treatment, though the majority of feedback remains positive regarding reliability and trust.
Data from Google, last updated October 25, 2026.
Score per factor (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: momentum and craft & service; weakest: replies to reviews.
Bar = this company · dark tick = category median.
51 Google reviews we collected
Phrases our text analysis found in 39 written reviews
How often each topic comes up in the written reviews
We read 39 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.
“They are honest, knowledgeable, professional and experts when it comes to repairing your car.”
“Super friendly, great work completed on time and as promised.”
“First of all honesty, knowledge and keeping their word to customers.”
“Had us in and out in no time, and felt much better knowing their eyes were on everything.”
“Great people great place I recommend this auto repair shop”
“Support a family run, local business with more than fair prices.”
“Drop off and pick up are a breeze, communication is great, prices are fair, and Joyce is a pleasure to talk to.”
praise complaint · found by our text analysis, Google review wording unchanged.
Customers hired Kenney Auto Repair Service for 4 kinds of job. Pick one to see what they paid and said.
KARS is the only place I will take my car. They are honest, knowledgeable, professional and experts when it comes to repairing your car. I would recommend them to anyone and everyone.
Stopped here on the way home with some brake/service light issues and they were extremely accommodating. Had us in and out in no time, and felt much better knowing their eyes were on everything.
My car had an issue today on the highway. Stopped in and Gerry quickly ran vehicle diagnostics and gave me solid advice. He would not accept payment for his efforts. Very good people here. Thank you!
This is by far one of the best auto repair places I have been to. They went above and beyond to help me. There were honest and thorough. My motor died on my only vehicle, they did an excellent job on it. He even checked my car over to be sure it was worth saving. I can't say enough. Thank you!!!!
I can't speak more highly of these guys!! Super nice people. Amazingly fast and reliable work. 100% trust in everything they do. My car will be worked on here from now on. Thank you so much!!
Superb service from mechanic and front desk! Great job of keeping my 2012 mazda alive and well. Don't waste your time and money on car dealership mechanics. Support a family run, local business with more than fair prices. Been going to Kenney's since I moved back to Franklin county and feel fortunate to have found this place.
| Job | Reviews | Category typical |
|---|---|---|
| General repairs & maintenance | 5 | — |
| Auto engine diagnostic | 3 | — |
| Auto maintenance | 2 | — |
| Oil change | 2 | — |
4.9 ★★★★★ 51 reviews on Google · rating breakdown
Reviews from Google, shown as published (original wording, unedited).
KARS is the only place I will take my car. They are honest, knowledgeable, professional and experts when it comes to repairing your car. I would recommend them to anyone and everyone.
Thank you so much for the 5 stars and kind words Nicki!
Stopped here on the way home with some brake/service light issues and they were extremely accommodating. Had us in and out in no time, and felt much better knowing their eyes were on everything.
Thank you so much for the review Sarina! Hope your trip home went smoothly!
Had an issue, but they made good, without hesitation. Thank you
Thank you for the review
My car had an issue today on the highway. Stopped in and Gerry quickly ran vehicle diagnostics and gave me solid advice. He would not accept payment for his efforts. Very good people here. Thank you!
Thank you so much for the 5 star review Benjamin! I hope you guys had a great time in Vermont!!
This is by far one of the best auto repair places I have been to. They went above and beyond to help me. There were honest and thorough. My motor died on my only vehicle, they did an excellent job on it. He even checked my car over to be sure it was worth saving. I can't say enough. Thank you!!!!
Janet, thank you for the 5 star review! It was a pleasure working with you to get your car back on the road.
Great people great place I recommend this auto repair shop To everyone
Thank you so much for the 5 stars J!
Great people!!
Thank you very much for the 5 star review Dustin! We appreciate it!
I can't speak more highly of these guys!! Super nice people. Amazingly fast and reliable work. 100% trust in everything they do. My car will be worked on here from now on. Thank you so much!!
Thank you for the review JT! Was a pleasure working on your Audi for you!
Superb service from mechanic and front desk! Great job of keeping my 2012 mazda alive and well. Don't waste your time and money on car dealership mechanics. Support a family run, local business with more than fair prices. Been going to Kenney's since I moved back to Franklin county and feel fortunate to have found this place.
Colleen, thank you very much for the kind words and five stars! We appreciate it!
These guys are the best team around!
Thank you for the 5 stars Sheila! We really appreciate it!!
Analyzing 6,700,0396.7M ReviewsFor 18,78818.8K Experts
