Kerri Reynolds RE/MAX Real Estate Agency in Beaumont, TX - Best Realtor logo

Kerri Reynolds RE/MAX Real Estate Agency in Beaumont, TX - Best Realtor

Real estate agency · Port Arthur, TX · reviewed since 2021

How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 59%97+56.9Reliability 26%91+23.7Value 15%100+15.2Craft & service penalty97−0.3Experts Score= 96Not enough data for replies to reviews; its weight is shared by the others.Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.96SCORE
AGradeLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20.
#20 of 141 property management companiesPosition by Experts Score among all companies we track in this category. · better than 86%
5.0 ★★★★★ 46 Google reviews · 24 photos
100%five-star reviews
5.00★last 12 monthsAverage stars on reviews from the last 12 months only.
0%1–2★, last 20 reviewsShare of 1–2★ reviews in the last 24 months — or the 20 newest reviews when the company had fewer than 20 in that time.
91%reviews answered by the owner
Jun 2026latest review

Kerri Reynolds RE/MAX Real Estate Agency in Beaumont, TX - Best Realtor at a glance

Google reviewers rate this Beaumont, Texas agency 5/5 based on 46 reviews, noting the owner replies to 91% of feedback. Clients frequently cite responsive communication, proactive marketing efforts, and detailed guidance during complex transactions involving out-of-state buyers or multiple property issues. Recurring themes include professional negotiation skills, market knowledge, and assistance with inspections and closing processes. No common criticisms appear in the provided excerpts, as all reviews are five stars.

  • Google rating: 5.0 out of 5 from 46 reviews (100% five-star).
  • Reviews on this page: 46 Google reviews (36 with written comments).
  • Owner responses: the business replied to 91% of reviews.
  • Most recent review: June 21, 2026.
  • Service: Property Management Company serving Port Arthur, Texas.

Data from Google, last updated November 4, 2026.

Score profile vs other property management companies

Score per factor (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: reliability.

Satisfaction97Reliability91Craft & service97Value100Momentum100Replies to reviews–Satisfaction: 97 (median 87)Reliability: 91 (median 80)Craft & service: 97 (median 96)Value: 100 (median 92)Momentum: 100 (median 100)
This companyProperty Management Companies median0 = centre, 100 = best
SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Kerri Reynolds RE/MAX Real Estate Agency in Beaumont, TX - Best Realtor: 97/100 on this factor. Category median: 87.A
97
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Kerri Reynolds RE/MAX Real Estate Agency in Beaumont, TX - Best Realtor: 91/100 on this factor. Category median: 80.A
91
Craft & serviceCraft & service · penalty only, up to −10 pointsGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Kerri Reynolds RE/MAX Real Estate Agency in Beaumont, TX - Best Realtor: 97/100 on this factor. Category median: 96.A
97
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Kerri Reynolds RE/MAX Real Estate Agency in Beaumont, TX - Best Realtor: 100/100 on this factor. Category median: 92.A
100
MomentumMomentum · penalty only, up to −10 pointsPenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Kerri Reynolds RE/MAX Real Estate Agency in Beaumont, TX - Best Realtor: 100/100 on this factor. Category median: 100.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Not enough reviews for this factor yet. Category median: 81.–
–

Bar = this company · dark tick = category median.

Star ratings

46 Google reviews we collected

  • 5 stars46100%
  • 4 stars00%
  • 3 stars00%
  • 2 stars00%
  • 1 star00%

Praise vs complaints

Phrases our text analysis found in 36 written reviews

  • Praise5797%
  • Complaints23%

Topic share

How often each topic comes up in the written reviews

  • Staff & attitude2237%
  • Would recommend1220%
  • Speed & response1017%
  • Communication712%
  • Quality & results47%
  • Honesty & trust35%
  • Price & value12%

What customers talk about

We read 36 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.

  • “Highly recommend this experienced real estate professional!”
  • “With all of the homes we have sold, she is the absolute best and highly recommended.”
    “I cannot recommend Kerri Reynolds RE/MAX Real Estate Agency enough, and especially Kerri!”
  • “Kerri was super responsive, very proactive, and focused on every detail of our transaction.”
  • “She stayed on top of every moving piece, followed up consistently, and kept the process moving forward when things could have easily stalled.”
  • “If you’re selling a home and want someone who is responsive, detail-oriented, and truly invested in closing your deal, Kerri is exactly who you want i…”
  • “Kerri was very personable and trustworthy throughout the whole process.”
  • “Kerri negotiated our contract price with firm professionalism.”

praise complaint · found by our text analysis, Google review wording unchanged.

Recent reviews

Philip1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

Kerri was super responsive, very proactive, and focused on every detail of our transaction. Highly recommend this experienced real estate professional!

brandonLocal Guide · 9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★

Excellent service from this real estate agent. They were knowledgeable about the local market and provided helpful advice during the entire process. They listened carefully to what I was looking for and helped me find a property that perfectly fits my needs and budget.

Ty7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★

From the moment I encountered Kerri, she was Professional, Informative, and Prepared to answer all my questions. From beginning to the very end, Kerri has took care of all our needs and even put up a fight when it was necessary. So thankful I had her to guide us through this process and she is hands down our…

Cathy2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 9 months ago★★★★★

There is a difference between an agent that "takes" the listing and an agent that markets and works the listing. Kerri is the later--she marketed our house, actually marketed it. Never seen that with the previous 4 homes we sold. There were a few "hurdles" to overcome. By this time, we had moved out of state.…

hdog12191 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Kerri made buying our new home and selling our old home a breeze. When I say the process could not have gone smoother, I mean it. Thank you for all your hard work. If you are looking for an agent that has tons of experience and knows how to make this whole process as painless as possible, give Kerri a call!

Jessi3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

I was honored to use Kerri thru Tom Ferry Referrals. 100% recommend! She was able to work with an out of town buyer that is a good friend of mine! She helped get thru inspections, awesome negotiation skills, and just a hands down awesome agent! If you are looking for a great referral partner in the Beaumont TX area, Kerri is your Realtor!

Photos

Customer reviews

5.0 ★★★★★ 46 reviews on Google · rating breakdown

Reviews from Google, shown as published (original wording, unedited).

Team members customers mention
Filter by topic — each topic is highlighted in the reviews in the same color
Philip Alexander1 reviewTotal number of Google reviews Philip has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Kerri was super responsive, very proactive, and focused on every detail of our transaction. Highly recommend this experienced real estate professional!

Response from the owner · 4 months ago

Thank you so much!

Tomisin Ojo-Aromokudu1 reviewTotal number of Google reviews Tomisin has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

I cannot recommend Kerri Reynolds RE/MAX Real Estate Agency enough, and especially Kerri! We just closed on what was easily the most challenging real estate transaction I’ve ever been part of. There were multiple delays, unexpected issues, and even a need to go through the signing process twice. At several points, I lost hope of closing on this property. Thankfully, I had Kerri! Through all of it, Kerri was outstanding. She stayed on top of every moving piece, followed up consistently, and kept the process moving forward when things could have easily stalled. Her communication was clear, proactive, and steady the entire time, which made a huge difference in a situation like this. When it came time to sign the final time, everything was fully prepared and organized, every question was answered well and there was no confusion, nor scrambling. Kerri's level of professionalism is rare, and she is the best realtor I have worked with to date. What really sets Kerri apart is her persistence and commitment to getting the job done. She will absolutely see your listing through to the finish line, even when the path isn’t easy. If you’re selling a home and want someone who is responsive, detail-oriented, and truly invested in closing your deal, Kerri is exactly who you want in your corner. 5/5. Would absolutely work with her again!

Response from the owner · 6 months ago

Thank you so much!! You were so wonderful sticking through it all and being so patient!

brandon bottsLocal Guide · 9 reviewsTotal number of Google reviews brandon has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Excellent service from this real estate agent. They were knowledgeable about the local market and provided helpful advice during the entire process. They listened carefully to what I was looking for and helped me find a property that perfectly fits my needs and budget.

Ty Murray7 reviewsTotal number of Google reviews Ty has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

From the moment I encountered Kerri, she was Professional, Informative, and Prepared to answer all my questions. From beginning to the very end, Kerri has took care of all our needs and even put up a fight when it was necessary. So thankful I had her to guide us through this process and she is hands down our recommendation for all things Real Estate. Thank you again Kerri !

Response from the owner · 6 months ago

You guys were amazing! Thank you for your patience and hard work! Congratulations on your beautiful house!

Cathy Dennis2 reviewsTotal number of Google reviews Cathy has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

There is a difference between an agent that "takes" the listing and an agent that markets and works the listing. Kerri is the later--she marketed our house, actually marketed it. Never seen that with the previous 4 homes we sold. There were a few "hurdles" to overcome. By this time, we had moved out of state. Kerri's connections AND willingness to assist made all of the difference to reaching the closing. With all of the homes we have sold, she is the absolute best and highly recommended.

Response from the owner · 9 months ago

Thank you Cathy!! You were such a pleasure to help! I love that we got this done for you!!

hdog12191 reviewTotal number of Google reviews hdog1219 has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Kerri made buying our new home and selling our old home a breeze. When I say the process could not have gone smoother, I mean it. Thank you for all your hard work. If you are looking for an agent that has tons of experience and knows how to make this whole process as painless as possible, give Kerri a call!

Response from the owner · a year ago

Thank you so much!! It was such a pleasure!

Jessi Bruss3 reviewsTotal number of Google reviews Jessi has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

I was honored to use Kerri thru Tom Ferry Referrals. 100% recommend! She was able to work with an out of town buyer that is a good friend of mine! She helped get thru inspections, awesome negotiation skills, and just a hands down awesome agent! If you are looking for a great referral partner in the Beaumont TX area, Kerri is your Realtor!

Response from the owner · a year ago

Thank you!! It is always such a pleasure to help other agent's friends and families!

Tammy L. TaltonLocal Guide · 21 reviewsTotal number of Google reviews Tammy has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

We loved building a relationship with Kerri through the sale of our home in Sour Lake. Kerri was very personable and trustworthy throughout the whole process. We would highly recommend her and look forward to working with her again.

Response from the owner · 2 years ago

Thank you so much!!

Courtney Bell2 reviewsTotal number of Google reviews Courtney has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

So thankful for Kerri!!! Would use her over and over again. She made finding our forever home a breeze! I highly recommend using Kerri for all your real estate needs! THANK YOU!

Response from the owner · 2 years ago

Thank you!!

Georgia Cook4 reviewsTotal number of Google reviews Georgia has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Keri was amazing! She really understood our vision and needs in a home. She maintained great communication and did everything possible to make for a smooth process.

Response from the owner · 2 years ago

Thank you Georgia!!

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