Analyzing 10,149,35110.1M ReviewsFor 28,76028.8K Experts
Google reviewers rate Lux Realty Team five stars based on fifty-nine reviews, noting that the owner replied to fifty-one percent of comments. Clients describe the agency as professional and knowledgeable, highlighting agents who are responsive, punctual, and patient with first-time buyers or out-of-area investors. Recurring themes include clear communication, thorough guidance through the buying or selling process, and a supportive approach that makes transactions feel seamless. The provided excerpts contain no low-star reviews, so no common criticisms are identified.
Data from Google, last updated November 4, 2026.
Score per factor (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: momentum and satisfaction; weakest: reliability.
Bar = this company · dark tick = category median.
59 Google reviews we collected
Phrases our text analysis found in 50 written reviews
How often each topic comes up in the written reviews
We read 50 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.
“She was the best, she has so much patience, she's very kind, she was the best agent we could have had, and she speaks Spanish very well; she answers e…”
“If you want someone who truly advocates for you, look no further.”
“Their attention to detail and 'never-quit' attitude meant we felt supported from the first viewing to the final signature.”
“She is very responsive even when she is on vacation or at family time.”
“…ess as a first time home buyer she was very thorough and patient with explaining to me what the process would look like and what was needed on my end.…”
“They genuinely want to see their clients get into the home they're looking for.”
“Kiana worked diligently finding my dream home with reasonable price.”
praise complaint · found by our text analysis, Google review wording unchanged.
Ella fue la mejor tiene demasiada paciencia es muy amable fue la mejor agente que pudimos tener y habla muy bien español te contesta cada duda que uno tenga
Working with Nury Ruiz was hands-down the best decision we made for our move. They turned what could have been a stressful process into a seamless experience. Their attention to detail and 'never-quit' attitude meant we felt supported from the first viewing to the final signature. If you want someone who truly advocates for you, look no further."
Working with Esmeralda was a pleasure. Always available to answer my many concerns and walk me through step by step. Very professional and courteous. Do highly recommend 👍
David has been of a great help with the two homes we have purchased. Very professional and knowledgeable. Look forward to working with him again in the future.
we are an investor not from the area and Taylor did the walk through for us and set everything to make the purchase go smoothly thank you taylor
I used Esmeralda as my realtor. She was great and was always "all hands on deck" she kept fighting for me when I was ready to give up on this house journey. But after a long process we finally closed and it was smooth. She is very responsive even when she is on vacation or at family time. I would use her again in a…
5.0 ★★★★★ 59 reviews on Google · rating breakdown
Reviews from Google, shown as published (original wording, unedited).
Ella fue la mejor tiene demasiada paciencia es muy amable fue la mejor agente que pudimos tener y habla muy bien español te contesta cada duda que uno tenga
Working with Nury Ruiz was hands-down the best decision we made for our move. They turned what could have been a stressful process into a seamless experience. Their attention to detail and 'never-quit' attitude meant we felt supported from the first viewing to the final signature. If you want someone who truly advocates for you, look no further."
Working with Esmeralda was a pleasure. Always available to answer my many concerns and walk me through step by step. Very professional and courteous. Do highly recommend 👍
David has been of a great help with the two homes we have purchased. Very professional and knowledgeable. Look forward to working with him again in the future.
we are an investor not from the area and Taylor did the walk through for us and set everything to make the purchase go smoothly thank you taylor
I used Esmeralda as my realtor. She was great and was always "all hands on deck" she kept fighting for me when I was ready to give up on this house journey. But after a long process we finally closed and it was smooth. She is very responsive even when she is on vacation or at family time. I would use her again in a heart beat! Her team is also excellent! Big shout out to Nury for being there to help Esmeralda when she was not able to be there. And went out of her way to support me!
Nury Ruiz helped me sell my house in a quick and efficient manner. She really took care of everything and made it a stress free process. Will continue to work with her and recommend her for any of your real estate needs!
Thank you Justin. Nury is an awesome agent. Love seeing the review
The Lux Realty Team is beyond professional, knowledgeable, and client-focused than you could expect. Whether you are a buyer or a seller (my experience was a buyer) their team will walk with you hand-in-hand down the road for finding the right home. Our family is grateful for the services this team has provided! Thank you, David Smith, for everything!
Very helpful and cooperative.
Una excelente Realtor muy amable y responsable yo si la recomiendo mucho
Thank you Jose. Our agents are always going above and beyond. So glad you had an amazing experience
Analyzing 10,149,35110.1M ReviewsFor 28,76028.8K Experts
