TXLA PREMIER GROUP-- ALL THINGS REAL ESTATE IN SETX AND SWLA
Real estate agency · Port Arthur, TX · reviewed since 2024
iHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 69%98+67.8Reliability 31%92+28.3Experts Score= 96Not enough data for value, replies to reviews; its weight is shared by the others.Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.96SCORE
AGradeiLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20.
#21 of 141 property management companiesiPosition by Experts Score among all companies we track in this category. · better than 86%
5.0★★★★★40 Google reviews · 10 photos
100%five-star reviews
5.00★last 12 monthsiAverage stars on reviews from the last 12 months only.
0%1–2★ in 2 yearsiShare of 1–2★ reviews in the last 24 months — or the 20 newest reviews when the company had fewer than 20 in that time.
TXLA PREMIER GROUP-- ALL THINGS REAL ESTATE IN SETX AND SWLA at a glance
Google reviewers rate this Port Arthur real estate agency five stars based on forty reviews, with the owner responding to forty percent of them. Customers frequently cite prompt communication, market knowledge, and stress-free experiences for both buying and selling residential and commercial properties. Recurring themes include agents going above and beyond to assist clients, such as managing properties after closing or answering questions for first-time buyers. The provided excerpts contain no low-star reviews or common criticisms.
Google rating: 5.0 out of 5 from 40 reviews (100% five-star).
Reviews on this page: 40 Google reviews (38 with written comments, 1 with photos).
Owner responses: the business replied to 40% of reviews.
Most recent review: October 12, 2026.
Service: Property Management Company serving Port Arthur, Texas.
Data from Google, last updated November 4, 2026.
Score profile vs other property management companies
Score per factor (100 = best)iEach factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: momentum and satisfaction; weakest: reliability.
This companyProperty Management Companies median0 = centre, 100 = best
SatisfactioniSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.TXLA PREMIER GROUP-- ALL THINGS REAL ESTATE IN SETX AND SWLA: 98/100 on this factor. Category median: 87.A
98
ReliabilityiReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.TXLA PREMIER GROUP-- ALL THINGS REAL ESTATE IN SETX AND SWLA: 92/100 on this factor. Category median: 80.A
92
Craft & serviceiCraft & service · penalty only, up to −10 pointsGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Not enough reviews for this factor yet. Category median: 96.–
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ValueiValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Not enough reviews for this factor yet. Category median: 92.–
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MomentumiMomentum · penalty only, up to −10 pointsPenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.TXLA PREMIER GROUP-- ALL THINGS REAL ESTATE IN SETX AND SWLA: 100/100 on this factor. Category median: 100.A
100
Replies to reviewsiReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Not enough reviews for this factor yet. Category median: 81.–
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Bar = this company · dark tick = category median.
Star ratings
40 Google reviews we collected
5.0of 5
5 stars40100%
4 stars00%
3 stars00%
2 stars00%
1 star00%
Praise vs complaints
Phrases our text analysis found in 38 written reviews
100%praise
Praise56100%
Complaints00%
Topic share
How often each topic comes up in the written reviews
7topics
Staff & attitude1629%
Would recommend1527%
Quality & results814%
Speed & response713%
Honesty & trust611%
Communication35%
Price & value12%
What customers talk about
We read 38 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.
“She was so helpful and had all the answers to any questions I had.”
“If you’re looking for someone who is professional, compassionate, trustworthy, and treats people with warmth and respect, I highly recommend her.”
“Working with my realtor Courtney Newman was truly an amazing experience.”
“Prompt, knows the market well and goes above and beyond to get the job done”
“She is more than just a real estate agent—she is a trusted friend who genuinely cares about her clients.”
“Their knowledge, communication, and attention to detail really stood out.”
“She got my house under contract in just 5 days and closed the deal quickly at full asking price!”
People customers mention
Skylar6 reviews
Newman6 reviews
Courtney6 reviews
praise complaint · found by our text analysis, Google review wording unchanged.
Recent reviews
Bonisha4 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 weeks ago★★★★★
Skylar is an amazing real estate agent who helped me with both my home and commercial property. She goes above and beyond, even helping me manage my property long after closing. She is more than just a real estate agent—she is a trusted friend who genuinely cares about her clients. I highly recommend her!
cody2 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 weeks ago★★★★★
If you want the sweetest best realtor around hire this group without a doubt. Skylar is by far the best around.
Mary1 reviewiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 weeks ago★★★★★
I had the best experience with Skylar. My dad’s house was listed and under contract within 48 hours. She was knowledgeable throughout the process.
CaseyLocal Guide · 41 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 weeks ago★★★★★
Skylar and her team are great to work with! They make real estate easy. Reach out to them for all your real estate needs!
Porter1 reviewiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 weeks ago★★★★★
Courtney Newman was amazing! She was so helpful and had all the answers to any questions I had. She made the process a breeze and I couldn’t be happier!!
Justin8 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 weeks ago★★★★★
Courtney Newman made buying a home feel easy. She answered every question, kept things moving when it got stressful, and we ended up in a house we love. Highly recommend.
Skylar is an amazing real estate agent who helped me with both my home and commercial property. She goes above and beyond, even helping me manage my property long after closing. She is more than just a real estate agent—she is a trusted friend who genuinely cares about her clients. I highly recommend her!
Property types: Houses, Commercial buildings
cody simon2 reviewsiTotal number of Google reviews cody has written across all businesses on Google Maps, not just this one.
Courtney Newman was amazing! She was so helpful and had all the answers to any questions I had. She made the process a breeze and I couldn’t be happier!!
Justin Askari8 reviewsiTotal number of Google reviews Justin has written across all businesses on Google Maps, not just this one.
Courtney Newman made buying a home feel easy. She answered every question, kept things moving when it got stressful, and we ended up in a house we love. Highly recommend.
Property types: Houses
Tiara Butcher3 reviewsiTotal number of Google reviews Tiara has written across all businesses on Google Maps, not just this one.
COURTNEY. NEWMAN.
Literally the sweetest, most helpful & knowledgeable realtor. She makes the process so easy and will guide you correctly. Absolutely amazing! Love this team!
Property types: Houses, Apartments or condos
Elizabeth Keith1 reviewiTotal number of Google reviews Elizabeth has written across all businesses on Google Maps, not just this one.
⭐⭐⭐⭐⭐ Above and Beyond – Highly Recommend!
I can’t express enough how wonderful Courtney Newman is. Her dedication, patience, and professionalism have been truly remarkable over the past year!
We have been searching for the perfect property or building for a very special project, and our needs are far from ordinary. With very specific building requirements, state regulations, and numerous challenges to consider, finding the right location has not been an easy task.
Throughout this entire process, Courtney has gone above and beyond to help us explore every possibility. Always willing to meet, answer my calls, walk through another property, or help us think through potential solutions, no matter how complicated our requirements may be.
What I appreciate most is the genuine commitment to helping us find the RIGHT place, not just any place. That level of patience, honesty, and dedication means more than words can express.
Although our search continues, I am incredibly grateful for the time, effort, and support we have received over the past year.
If you are looking for a realtor who truly cares about your vision and is willing to go the extra mile, I highly recommend Courtney!
