#1
SETX Properties
“Julie was fantastic to work with in selling our home. She helped us every step of the way from beginning to end. Highly recommend using her!” — Google review
Experts Reviews · 2026 Ratings
The Best Property Management Companies in Port Arthur, TX
We graded 8 companies on seven things customers actually report: satisfaction, reliability, workmanship, value, momentum, track record and how owners handle complaints.
$241typical jobMedian of the bill customers reported in their Google review (Google asks reviewers for a price range; we use the middle of each range).
100%say the price was fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.
4.75★average ratingPlain average of every Google star rating we collected for these companies.
5.1%bad jobs (1–2★, 2 yrs)Share of 1–2★ reviews in the last 24 months — or the 20 newest reviews when the company had fewer than 20 in that time.
From 39,850 Google reviews of 141 top-rated property management companies nationwide; 8 of them in Port Arthur, TX. Updated November 12, 2026.
Find the right company for your job
Pick the job — we re-rank companies by how customers rated that exact job.
Overall ratings
Experts Score 0–100Experts Score (0–100)Absolute quality first: recency-weighted star average (≈54%), share of 1–2★ reviews (≈24%), customers’ price verdicts (≈14%), owner replies to critical reviews (≈7%); minus up to 10 points each for complaints flagged in Google review highlights and for a real slide in recent ratings. Hover a company’s score on its page for the full breakdown. and a letter grade per factor (A = top 20% of property management companies).
| # | Company | ScoreExperts Score (0–100)Absolute quality first: recency-weighted star average (≈54%), share of 1–2★ reviews (≈24%), customers’ price verdicts (≈14%), owner replies to critical reviews (≈7%); minus up to 10 points each for complaints flagged in Google review highlights and for a real slide in recent ratings. Hover a company’s score on its page for the full breakdown. | FactorsFactor grades, in orderSatisfaction (54%): Recency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Reliability (24%): How rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Craft & service (0%): Google review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Value (14%): Customers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Momentum (0%): Penalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Replies to reviews (7%): How often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.One letter per factor score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = below 20. | ★Google star rating as shown on Google Maps. | Typical billMedian bill customers of this company reported in their reviews (needs 3+ priced reviews). |
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| 1 |  Lux Realty TeamPort Arthur, TX | A 96How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 69%98+67.8Reliability 31%91+28Experts Score= 96Not enough data for value, replies to reviews; its weight is shared by the others.Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews. | AA––A– | 5.00 | — |
| 2 |  Kerri Reynolds RE/MAX Real Estate Agency in Beaumont, TX - Best RealtorPort Arthur, TX | A 96How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 59%97+56.9Reliability 26%91+23.7Value 15%100+15.2Craft & service penalty97−0.3Experts Score= 96Not enough data for replies to reviews; its weight is shared by the others.Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews. | AAAAA– | 5.00 | — |
| 3 |  TXLA PREMIER GROUP-- ALL THINGS REAL ESTATE IN SETX AND SWLAPort Arthur, TX | A 96How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 69%98+67.8Reliability 31%92+28.3Experts Score= 96Not enough data for value, replies to reviews; its weight is shared by the others.Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews. | AA––A– | 5.00 | — |
| 4 | SETX PropertiesPort Arthur, TX | A 95How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%95+51.8Reliability 24%89+21.6Value 14%100+14.1Replies to reviews 7%100+7.1Craft & service penalty99−0.1Experts Score= 95Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews. | AAAAAA | 4.94 | — |
| 5 |  Southeast Texas Property ManagementPort Arthur, TX | A 87How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 64%85+54Reliability 28%91+25.7Replies to reviews 8%92+7.6Experts Score= 87Not enough data for value; its weight is shared by the others.Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews. | AA––AA | 4.86 | — |
| 6 |  American Leasing and ManagementPort Arthur, TX | C 52How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%61+33.3Reliability 24%52+12.6Value 14%87+12.3Replies to reviews 7%18+1.3Craft & service penalty28−7.2Experts Score= 52Grade C: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews. | BCDAAF | 4.47 | — |
| 7 |  Sunrise Leasing & Management Inc.Port Arthur, TX | C 51How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 64%59+37.5Reliability 28%45+12.7Replies to reviews 8%15+1.2Craft & service penalty96−0.4Experts Score= 51Not enough data for value; its weight is shared by the others.Grade C: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews. | CCA–AF | 4.48 | — |
| 8 |  Elise Property Management, LLCPort Arthur, TX | C 42How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 69%55+38.1Reliability 31%45+13.8Momentum penalty0−10Experts Score= 42Not enough data for value, replies to reviews; its weight is shared by the others.Grade C: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews. | CC––F– | 4.64 | — |
What jobs cost
What customers paid, from the price Google asks reviewers to report.
| Job | Low25th percentile: 1 in 4 customers paid less than this. | TypicalMedian of the bill customers reported in their Google review (Google asks reviewers for a price range; we use the middle of each range). | High75th percentile: 1 in 4 customers paid more than this. | FairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”. |
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Property Management Companies in Port Arthur, TX at a glance
How the 8 property management companies we rated in Port Arthur, TX compare, and what customers praise most.
Experts Score grades
A = score 80+, F = below 20.
- Grade A563%
- Grade B00%
- Grade C338%
- Grade D00%
- Grade F00%
Google ratings
Average stars per company.
- 4.90★ and up450%
- 4.80–4.89★113%
- 4.60–4.79★113%
- Below 4.60★225%
What customers praise
Share of Google review highlights.
- Quality1,70722%
- Professionalism2,52332%
- Responsiveness2,24429%
- Punctuality631%
- Value1,30517%
Was the price fair?
All price verdicts left with reviews.
- Great price1963%
- Reasonable1033%
- Overpriced00%
- Not sure13%
Price verdicts by year
Share calling it great / reasonable / overpriced.
2026
How we grade
Satisfaction (54%) — Recency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.
Reliability (24%) — How rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.
Craft & service (penalty, up to −10) — Google review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.
Value (14%) — Customers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.
Momentum (penalty, up to −10) — Penalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.
Replies to reviews (7%) — How often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.
The 8 best-rated property management companies in Port Arthur, TX average 4.8★ on Google across 469 reviews. Lux Realty Team has the top rating (5.0★), and SETX Properties has the most reviews (142). Updated November 4, 2026.
8 companies that meet our bar: rated 4.5★ or higher on Google, with a meaningful review history (469 reviews combined) and currently operating. Request a call back and the company will phone you directly.
#2
Lux Realty Team
“Ella fue la mejor tiene demasiada paciencia es muy amable fue la mejor agente que pudimos tener y habla muy bien español te contesta cada duda que uno tenga” — Google review
#3
Kerri Reynolds RE/MAX Real Estate Agency in Beaumont, TX - Best Realtor
“Kerri was super responsive, very proactive, and focused on every detail of our transaction. Highly recommend this experienced real estate professional!” — Google review
#4
TXLA PREMIER GROUP-- ALL THINGS REAL ESTATE IN SETX AND SWLA
“Skylar is an amazing real estate agent who helped me with both my home and commercial property. She goes above and beyond, even helping me manage my property long after closing. She is more than just a real estate…” — Google review
#5
Southeast Texas Property Management
“Extremely easy to work with. Kelly is fantastic at communication, and she truly cares about the people she helps (whether clients, tenants, or other agents). I highly recommend SETX Property Management!” — Google review
#6
Sunrise Leasing & Management Inc.
“It has been almost 5 years since I met Kathy at Sunrise Leasing and she has been amazing since day one. She really goes above and beyond for my family and I. Her communication is awesome and she gets things done.…” — Google review
#7
American Leasing and Management
“Approaching a year now with the property, and overall the experience with American Leasing has been very positive. Michele Bennett is always super helpful and responsive, and maintenance issues were always addressed…” — Google review
#8
Elise Property Management, LLC
“Great Company to work with. If you are looking for someone to Manage your Rental property or looking for an affordable Home to rent, Definitely give them a try. You will not regret it.” — Google review
How we pick property management companies in Port Arthur
We scan Google Maps for property management company listings in and around Port Arthur, keep only open businesses whose main category matches the service, and require a Google rating of at least 4.5 from at least 20 reviews. Companies are ordered by a confidence-weighted score that balances rating and review volume. We do not accept payment for placement.
Frequently asked questions
Who is the highest-rated property management company in Port Arthur?
Lux Realty Team has the highest Google rating on our Port Arthur list: 5.0 out of 5 from 59 reviews (as of November 4, 2026).
Which property management company in Port Arthur has the most reviews?
SETX Properties has the most Google reviews among the companies listed here: 142, with a 4.9★ average.
How are these property management companies chosen?
Only open Port Arthur-area businesses whose Google category matches the service, rated at least 4.5★ from at least 20 Google reviews. They are ordered by a confidence-weighted score of rating and review volume. Placement is never paid.
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