Sunrise Leasing & Management Inc. logo

Sunrise Leasing & Management Inc.

Property management company · Port Arthur, TX · reviewed since 2015

How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 64%59+37.5Reliability 28%45+12.7Replies to reviews 8%15+1.2Craft & service penalty96−0.4Experts Score= 51Not enough data for value; its weight is shared by the others.Grade C: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.51SCORE
CGradeLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20.
#130 of 141 property management companiesPosition by Experts Score among all companies we track in this category. · better than 8%
4.5 ★★★★★ 58 Google reviews · 3 photos
78%five-star reviews
5.00★last 12 monthsAverage stars on reviews from the last 12 months only.
10%1–2★, last 20 reviewsShare of 1–2★ reviews in the last 24 months — or the 20 newest reviews when the company had fewer than 20 in that time.
0%reviews answered by the owner
Oct 2026latest review

Sunrise Leasing & Management Inc. at a glance

Customers frequently cite responsive communication, professional staff, and efficient maintenance as key benefits of the property management services. Renters and owners report that the team handles inquiries promptly and manages repairs effectively, often describing the experience as helpful and pleasant. However, some lower-rated reviews criticize the company for unreturned messages, empty office hours, and inadequate property upkeep, including unresolved mold and substandard repair work.

  • Google rating: 4.5 out of 5 from 58 reviews (78% five-star).
  • Reviews on this page: 58 Google reviews (35 with written comments).
  • Owner responses: the business replied to 0% of reviews.
  • Most recent review: October 22, 2026.
  • Service: Property Management Company serving Port Arthur, Texas.

Data from Google, last updated November 4, 2026.

Score profile vs other property management companies

Score per factor (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: momentum and craft & service; weakest: replies to reviews.

Satisfaction59Reliability45Craft & service96Value–Momentum100Replies to reviews15Satisfaction: 59 (median 87)Reliability: 45 (median 80)Craft & service: 96 (median 96)Momentum: 100 (median 100)Replies to reviews: 15 (median 81)
This companyProperty Management Companies median0 = centre, 100 = best
SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Sunrise Leasing & Management Inc.: 59/100 on this factor. Category median: 87.C
59
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Sunrise Leasing & Management Inc.: 45/100 on this factor. Category median: 80.C
45
Craft & serviceCraft & service · penalty only, up to −10 pointsGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Sunrise Leasing & Management Inc.: 96/100 on this factor. Category median: 96.A
96
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Not enough reviews for this factor yet. Category median: 92.–
–
MomentumMomentum · penalty only, up to −10 pointsPenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Sunrise Leasing & Management Inc.: 100/100 on this factor. Category median: 100.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Sunrise Leasing & Management Inc.: 15/100 on this factor. Category median: 81.F
15

Bar = this company · dark tick = category median.

Star ratings

58 Google reviews we collected

  • 5 stars4578%
  • 4 stars59%
  • 3 stars35%
  • 2 stars12%
  • 1 star47%

Praise vs complaints

Phrases our text analysis found in 35 written reviews

  • Praise4698%
  • Complaints12%

Topic share

How often each topic comes up in the written reviews

  • Staff & attitude1328%
  • Would recommend1226%
  • Speed & response1123%
  • Quality & results49%
  • Communication36%
  • Price & value24%
  • Honesty & trust24%

What customers talk about

We read 35 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.

  • “Cathy is a very professional Businesswomen and always responds promptly to any requests I may have.”
  • “I would highly recommend Kathy and Sunrise Leasing for any property management you have.”
  • “Great people great staff, responds very quickly and gets things fixed.”
  • “Amazing experience since day one with sunrise leasing!”
  • “Her communication is awesome and she gets things done.”
  • “Yes it costs me a little for service but it is worth it.”
  • “We rented from Sunrise, and honestly I wish we had done so years ago!”

People customers mention

  • Kathy 14 reviews
  • Beaumont 4 reviews
  • Scott 4 reviews

praise complaint · found by our text analysis, Google review wording unchanged.

Recent reviews

Brent7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★

Outstanding. Wonderful place to visit and pay rent. They say that Mindy Cummings is just one hell of a manager

Mary1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

It has been almost 5 years since I met Kathy at Sunrise Leasing and she has been amazing since day one. She really goes above and beyond for my family and I. Her communication is awesome and she gets things done. Overall my experience has been great.

alexis2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Amazing experience since day one with sunrise leasing! Ms Kathy has gone above and beyond for me before I became a tenant.

John1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

As a Senior Project Manager in Oil & Gas, I've Leased 17 homes in 7 countries, over a 25 year period. Upon returning to Beaumont, I leased a home from Sunrise Leasing for 5 years and I'm so glad I did. Best leasing experience ever and Kathy and Mindy are awesome. You will be pleased & Good luck with your new residence. John Woodard

Steven7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 years ago★★★★★

My wife and I were looking for a house for rent unfurnished, she found Kathy at Sunrise who took very good care of us. She showed us several houses that suited our needs and found the one we are still in over a year later, she has been more than willing to be the link between the homeowner and us. It's been a…

Drew1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 years ago★★★★★

Great people great staff, responds very quickly and gets things fixed. Mrs. Kathy is the best.

Photos

Customer reviews

4.5 ★★★★★ 58 reviews on Google · rating breakdown

Reviews from Google, shown as published (original wording, unedited).

Team members customers mention
Filter by topic — each topic is highlighted in the reviews in the same color
Brent Sterling7 reviewsTotal number of Google reviews Brent has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Outstanding. Wonderful place to visit and pay rent. They say that Mindy Cummings is just one hell of a manager

Mary Rivers1 reviewTotal number of Google reviews Mary has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

It has been almost 5 years since I met Kathy at Sunrise Leasing and she has been amazing since day one. She really goes above and beyond for my family and I. Her communication is awesome and she gets things done. Overall my experience has been great.

alexis sonnier2 reviewsTotal number of Google reviews alexis has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Amazing experience since day one with sunrise leasing! Ms Kathy has gone above and beyond for me before I became a tenant.

John Woodard1 reviewTotal number of Google reviews John has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

As a Senior Project Manager in Oil & Gas, I've Leased 17 homes in 7 countries, over a 25 year period. Upon returning to Beaumont, I leased a home from Sunrise Leasing for 5 years and I'm so glad I did. Best leasing experience ever and Kathy and Mindy are awesome. You will be pleased & Good luck with your new residence. John Woodard

Steven Stefanko7 reviewsTotal number of Google reviews Steven has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

My wife and I were looking for a house for rent unfurnished, she found Kathy at Sunrise who took very good care of us. She showed us several houses that suited our needs and found the one we are still in over a year later, she has been more than willing to be the link between the homeowner and us. It's been a pleasure working with Kathy and Sunrise Leasing& Management Inc. Steven & Karen Stefanko

Drew Garner1 reviewTotal number of Google reviews Drew has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Great people great staff, responds very quickly and gets things fixed. Mrs. Kathy is the best.

Brandee FordLocal Guide · 38 reviewsTotal number of Google reviews Brandee has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Left several messages, no response.

J W Wright4 reviewsTotal number of Google reviews J has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Been leasing with sunrise for maybe around 4 to 5 years. Great company to lease from. Always helpful

Joanne Van Greunen1 reviewTotal number of Google reviews Joanne has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

True Texas Hospitality right here in Beaumont! Mrs. Cathy is a very professional Businesswomen and always responds promptly to any requests I may have. We give them 5 stars all the way. Keep up the outstanding service. -JV-

Armando Torres3 reviewsTotal number of Google reviews Armando has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

I was a short visit

Sunrise Leasing & Management Inc. on Google Maps →

Business details