Analyzing 5,890,1035.9M ReviewsFor 16,26616.3K Experts
Customers frequently praise the company for punctual arrival, flexible scheduling, and effective removal of pet stains and deep-set marks. Reviewers also note fair pricing and helpful communication regarding carpet care. However, several low-star reviews criticize phone interactions as rude or overly difficult, while others describe the on-site cleaning process as rushed or incomplete.
Data from Google, last updated October 25, 2026.
Score per factor (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: craft & service.
Bar = this company · dark tick = category median.
139 Google reviews we collected
Phrases our text analysis found in 131 written reviews
Price verdicts customers left with their Google review
Middle half of what 10 customers paid ($158–$259) · gold mark = category median.
How often each topic comes up in the written reviews
We read 131 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.
“Kleenway was able to fit us in during a busy week and did a great job!”
“They even educated us that pet dandruff can cause dark carpets and were very helpful!”
“They did the work quickly and were more budget friendly than any other company we got a quote from.”
“Highly recommend and i will be calling them if i need anything else done!”
“…lly fast so he can move on to the next job, I hired him twice now and never again.…”
“Friendly, very efficient, gave us options to choose from, very reasonably priced.”
“Called Cory amongst other cleaning companies and he was an easy choice up front based on his communication skills and pricing.”
“Incredibly responsive, professional, honest, and helpful after my other cleaning crew canceled last minute.”
praise complaint · found by our text analysis, Google review wording unchanged.
Customers hired Kleen-Way Carpet Cleaners for 6 kinds of job. Pick one to see what they paid and said.
Extremely impressed!! I purchased a couch knowing it did not have any stains but it was it storage and previous owner had a VERY furry pup. The very large sectional couch came out Pristine!!! No smell from the dog or storage. 5 Stars, and they will now be my go to!
Friendly, very efficient, gave us options to choose from, very reasonably priced. Highly recommend 👌
Cory did a great job, was efficient and thorough, and our carpet was left cleaner than when we moved in.
They did a great job! I had 2 spots of red fingernail polish on my beige carpet and it is almost completely gone! Fabulous job! I would highly recommend them!
Called Cory amongst other cleaning companies and he was an easy choice up front based on his communication skills and pricing. After the day of service, it was clear he was the right choice! Removed stains, dealt with pet hair, and provided professional knowledge about the service and situation. Would absolutely recommend. Thanks, Cory!
I called on the morning of Xmas Eve for a carpet to be cleaned today. He was able to fit me in. I am now a loyal customer due to his customer service. He did a great job on the carpet also.
| Job | Reviews | Category typical |
|---|---|---|
| General carpet cleaning | 34 | $209–$435 |
| Carpet steam cleaning | 18 | $253–$490 |
| Pet stain & odor removal | 8 | $164–$384 |
| Upholstery cleaning | 3 | $209–$366 |
| HVAC duct & vent cleaning | 3 | — |
| Drapes & curtain cleaning | 3 | — |
4.8 ★★★★★ 139 reviews on Google · rating breakdown
Reviews from Google, shown as published (original wording, unedited).
Called them because our carpets were bad because of our pets. They asked how soon we wanted them and I said ASAP. They were here in about an hour and had our carpets done. They even educated us that pet dandruff can cause dark carpets and were very helpful! Highly recommend and i will be calling them if i need anything else done!
Extremely impressed!! I purchased a couch knowing it did not have any stains but it was it storage and previous owner had a VERY furry pup. The very large sectional couch came out Pristine!!! No smell from the dog or storage. 5 Stars, and they will now be my go to!
Great service! Prompt and professional.
Thanks jon. Glad we could help!
Kleen way carpet was so helpful! They did the work quickly and were more budget friendly than any other company we got a quote from. Our carpets smell great, such a good experience! 10/10
We appreciate your feedback. Glad we could help. Keep us in mind for next time. We're here when you need us! - kleenway
Kleenway was able to fit us in during a busy week and did a great job!! Would recommend them to anyone!
Friendly, very efficient, gave us options to choose from, very reasonably priced. Highly recommend 👌
Cory did a great job, was efficient and thorough, and our carpet was left cleaner than when we moved in.
Thanks for you taking time to share your experience. Keep us in mind for next time!
They did a great job! I had 2 spots of red fingernail polish on my beige carpet and it is almost completely gone! Fabulous job! I would highly recommend them!
Glad we could help! Difficult stains are our specialty! #we're here when you need us....
Called Cory amongst other cleaning companies and he was an easy choice up front based on his communication skills and pricing. After the day of service, it was clear he was the right choice! Removed stains, dealt with pet hair, and provided professional knowledge about the service and situation. Would absolutely recommend. Thanks, Cory!
Thank you so much for the kind review! I really appreciate you taking the time to share your experience. I’m glad I could help with the stains and pet hair and answer your questions along the way. Thanks again for choosing Kleenway Carpet!
I called on the morning of Xmas Eve for a carpet to be cleaned today. He was able to fit me in. I am now a loyal customer due to his customer service. He did a great job on the carpet also.
Thank you for your feedback. I am glad we were able to help out. (Merry Xmas!)...
Analyzing 5,890,1035.9M ReviewsFor 16,26616.3K Experts
