Garage door supplier · Lake Grove, NY · reviewed since 2020
iHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 59%90+52.8Reliability 26%91+23.7Value 15%87+13.2Experts Score= 90Not enough data for replies to reviews; its weight is shared by the others.Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.90SCORE
AGradeiLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20.
#63 of 92 garage door repair servicesiPosition by Experts Score among all companies we track in this category. · better than 32%
4.9★★★★★68 Google reviews · 24 photos
97%five-star reviews
5.00★last 12 monthsiAverage stars on reviews from the last 12 months only.
0%1–2★ in 2 yearsiShare of 1–2★ reviews in the last 24 months — or the 20 newest reviews when the company had fewer than 20 in that time.
Reviewers highlight punctual arrival, clear communication via text, and fair pricing for services including cable replacement, spring repair, and new door installation. Technicians are described as professional, thorough, and efficient, often completing work quickly while explaining necessary adjustments. A recurring criticism involves communication failures, specifically instances of missed appointments and delayed responses to service requests, which led some customers to seek alternative providers.
Google rating: 4.9 out of 5 from 68 reviews (97% five-star).
Reviews on this page: 68 Google reviews (62 with written comments, 2 with photos).
Owner responses: the business replied to 16% of reviews.
Most recent review: August 20, 2026.
Service: Garage Door Repair Service serving Lake Grove, New York.
Data from Google, last updated October 28, 2026.
Score profile vs other garage door repair services
Score per factor (100 = best)iEach factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: momentum and reliability; weakest: value.
KSK Garage DoorsGarage Door Repair Services median0 = centre, 100 = best
SatisfactioniSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.KSK Garage Doors: 90/100 on this factor. Category median: 95.A
90
ReliabilityiReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.KSK Garage Doors: 91/100 on this factor. Category median: 94.A
91
Craft & serviceiCraft & service · penalty only, up to −10 pointsGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Not enough reviews for this factor yet. Category median: 100.–
–
ValueiValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.KSK Garage Doors: 87/100 on this factor. Category median: 100.A
87
MomentumiMomentum · penalty only, up to −10 pointsPenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.KSK Garage Doors: 100/100 on this factor. Category median: 100.A
100
Replies to reviewsiReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Not enough reviews for this factor yet. Category median: 93.–
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Bar = this company · dark tick = category median.
Star ratings
68 Google reviews we collected
4.9of 5
5 stars6697%
4 stars00%
3 stars00%
2 stars11%
1 star11%
Praise vs complaints
Phrases our text analysis found in 62 written reviews
96%praise
Praise14396%
Complaints64%
PriceiGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Price verdicts customers left with their Google review
100%fair
Great price267%
Reasonable133%
Overpriced00%
Not sure00%
Topic share
How often each topic comes up in the written reviews
7topics
Quality & results3121%
Staff & attitude3020%
Speed & response3020%
Would recommend2919%
Price & value1611%
Communication107%
Honesty & trust32%
What customers talk about
We read 62 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.
“Team was onsite with me to assist immediately and was extremely thorough helping us set up and program our unit.”
“He blamed the door not working on the sensor getting wet from rain.”
“Our technician James was polite, knowledgeable and punctual.”
“ksk garage arrived at my house on time and kept us updated on their arrival time via text.”
“Had an amazing experience - would definitely recommend!”
“They gave a clear assessment of what needs to be done at a good price.”
“I went with a different company who responded with in 12 hrs with no extra fees for emergency response and the price was the same.”
“James was the installer for this project and was very helpful explaining the set up and was clean throughout the process.”
“He is reliable, efficient and a pleasure to work with!”
People customers mention
Kevin11 reviews
Daniel4 reviews
Eugene3 reviews
praise complaint · found by our text analysis, Google review wording unchanged.
Reviews for your job
Customers hired KSK Garage Doors for 1 kind of job. Pick one to see what they paid and said.
KKLocal Guide · 86 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★
We used KSK to replace snapped cables on our garage door. Our technician James was polite, knowledgeable and punctual. He installed a newer thicker cable and the door was working like new quickly. He clearly had a strong command of his craft. He also pointed out some existing garage door parts that showed some…
Reasonable priceGeneral repairs & installation
MMike2 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★
ksk garage arrived at my house on time and kept us updated on their arrival time via text. James was the garage mechanic on site. He couldn’t have been a nicer guy. He made adjustment to my door and was done in about 20mins. The price was very reasonable.
Great priceGeneral repairs & installation
CChrisLocal Guide · 20 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★
The owner gave me a price over the phone and came the next day to install it while I was at work. Great customer service, professional crew, and fairly priced. Quotes from competitors came in at TRIPLE the price…. Pleasure to do business!
Great priceGeneral repairs & installation
EElizabeth10 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★
Incredible service! Team was onsite with me to assist immediately and was extremely thorough helping us set up and program our unit. Really came through for us in a pinch- thank you so much!!!
JJonathan4 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★
From the initial phone call up to installation day Kevin was great! He helped out picking a door and style to work with my renovation and once I decided to move forward with him, he stayed in touch providing updates on lead time and installation dates. In total, 3 doors were installed. James was the installer for…
SSeanLocal Guide · 22 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★
They are better than expected. They showed up on time to look at the garage door. They gave a clear assessment of what needs to be done at a good price. They completed the work on the spot thoroughly and in an efficient amount of time. We will be using them for any future work or upgrades.
We used KSK to replace snapped cables on our garage door. Our technician James was polite, knowledgeable and punctual. He installed a newer thicker cable and the door was working like new quickly. He clearly had a strong command of his craft. He also pointed out some existing garage door parts that showed some signs of wear for future consideration while never tried to pressure for immediate replacement. He also showed up in a clearly marked company truck, which we liked as it takes conjecture away from who is showing up at the house. Great experience.
Price assessment: Reasonable price
Services: General repairs & installation
M
Mike D2 reviewsiTotal number of Google reviews Mike has written across all businesses on Google Maps, not just this one.
ksk garage arrived at my house on time and kept us updated on their arrival time via text. James was the garage mechanic on site. He couldn’t have been a nicer guy. He made adjustment to my door and was done in about 20mins. The price was very reasonable.
Price assessment: Great price
Services: General repairs & installation
C
Chris AvellaLocal Guide · 20 reviewsiTotal number of Google reviews Chris has written across all businesses on Google Maps, not just this one.
The owner gave me a price over the phone and came the next day to install it while I was at work. Great customer service, professional crew, and fairly priced. Quotes from competitors came in at TRIPLE the price…. Pleasure to do business!
Price assessment: Great price
Services: General repairs & installation
S
Stunning Heer1 reviewiTotal number of Google reviews Stunning has written across all businesses on Google Maps, not just this one.
Incredible service! Team was onsite with me to assist immediately and was extremely thorough helping us set up and program our unit. Really came through for us in a pinch- thank you so much!!!
J
Jonathan Sarubbi4 reviewsiTotal number of Google reviews Jonathan has written across all businesses on Google Maps, not just this one.
From the initial phone call up to installation day Kevin was great! He helped out picking a door and style to work with my renovation and once I decided to move forward with him, he stayed in touch providing updates on lead time and installation dates. In total, 3 doors were installed. James was the installer for this project and was very helpful explaining the set up and was clean throughout the process. Overall happy and would recommend to others
B
bella miloscia6 reviewsiTotal number of Google reviews bella has written across all businesses on Google Maps, not just this one.
They are better than expected. They showed up on time to look at the garage door. They gave a clear assessment of what needs to be done at a good price. They completed the work on the spot thoroughly and in an efficient amount of time. We will be using them for any future work or upgrades.
