Oil change service · Burleson, TX · reviewed since 2020
iHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%90+49.1Reliability 24%89+21.6Value 14%100+14.1Replies to reviews 7%81+5.7Experts Score= 91Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.91SCORE
AGradeiLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20.
#42 of 148 auto repair shopsiPosition by Experts Score among all companies we track in this category. · better than 72%
4.9★★★★★334 Google reviews · 23 photos
94%five-star reviews
4.93★last 12 monthsiAverage stars on reviews from the last 12 months only.
1.1%1–2★ in 2 yearsiShare of 1–2★ reviews in the last 24 months — or the 20 newest reviews when the company had fewer than 20 in that time.
Kwik Kar Lube & Tune Complete Auto Repair at a glance
Google reviewers rate Kwik Kar Lube & Tune 4.9 out of 5 based on 334 reviews, with the owner responding to 72 percent. Customers frequently praise the shop for fast service, reasonable pricing, and honest communication regarding vehicle repairs, oil changes, and inspections. However, some low-star reviews criticize the policy against customer-supplied oil, inaccurate online operating hours, and isolated instances of poor workmanship or rude staff interactions.
Google rating: 4.9 out of 5 from 334 reviews (94% five-star).
Reviews on this page: 334 Google reviews (256 with written comments, 1 with photos).
Owner responses: the business replied to 72% of reviews.
Most recent review: October 22, 2026.
Service: Auto Repair Shop serving Burleson, Texas.
Data from Google, last updated October 25, 2026.
Score profile vs other auto repair shops
Score per factor (100 = best)iEach factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: craft & service and value; weakest: replies to reviews.
This companyAuto Repair Shops median0 = centre, 100 = best
SatisfactioniSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Kwik Kar Lube & Tune Complete Auto Repair: 90/100 on this factor. Category median: 87.A
90
ReliabilityiReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Kwik Kar Lube & Tune Complete Auto Repair: 89/100 on this factor. Category median: 83.A
89
Craft & serviceiCraft & service · penalty only, up to −10 pointsGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Kwik Kar Lube & Tune Complete Auto Repair: 100/100 on this factor. Category median: 99.A
100
ValueiValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Kwik Kar Lube & Tune Complete Auto Repair: 100/100 on this factor. Category median: 100.A
100
MomentumiMomentum · penalty only, up to −10 pointsPenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Kwik Kar Lube & Tune Complete Auto Repair: 100/100 on this factor. Category median: 100.A
100
Replies to reviewsiReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Kwik Kar Lube & Tune Complete Auto Repair: 81/100 on this factor. Category median: 59.A
81
Bar = this company · dark tick = category median.
Star ratings
334 Google reviews we collected
4.9of 5
5 stars31494%
4 stars113%
3 stars10%
2 stars31%
1 star51%
Praise vs complaints
Phrases our text analysis found in 256 written reviews
98%praise
Praise40498%
Complaints72%
PriceiGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Price verdicts customers left with their Google review
100%fair
Great price2537%
Reasonable3958%
Overpriced00%
Not sure34%
Topic share
How often each topic comes up in the written reviews
7topics
Staff & attitude13132%
Speed & response10927%
Quality & results5814%
Would recommend399%
Price & value379%
Honesty & trust307%
Communication72%
What customers talk about
We read 256 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.
“Tommy was so nice and was able to complete the emissions test Kwik!”
“Oil change and emissions check completed in no time.”
“I am a loyal customer because their prices are fair and they do a great job!”
“Highly recommend them for oil changes, inspection, and repairs!”
“They’re always quick, helpful, and prices are reasonable.”
“I thought only dealers were in the shop supplies ripoff business.”
“If you want a true and honest conversation about your vehicle condition this is the place to go.”
“Even though I explained my 2 seater very small car wasn't cooling inside like normal, they said it was because it was so hot.”
praise complaint · found by our text analysis, Google review wording unchanged.
Reviews for your job
Customers hired Kwik Kar Lube & Tune Complete Auto Repair for 8 kinds of job. Pick one to see what they paid and said.
MichelleLocal Guide · 10 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 days ago★★★★★
If you want a true and honest conversation about your vehicle condition this is the place to go. The owners Rick & Sammy truly care about their customers. I am a loyal customer because their prices are fair and they do a great job!
Great priceAir & cabin filter replacementAuto engine diagnosticEngine repair
RickLocal Guide · 14 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 weeks ago★★★★★
Oil change and emissions check completed in no time. Courteous and qualified technicians.
BertLocal Guide · 16 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 weeks ago★★★★★
Great service and excellent, professional staff! Highly recommend them for oil changes, inspection, and repairs!
Reasonable priceOil changeService not listed
Gerri9 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 months ago★★★★★
Everyone was very nice, helpful, and smiled. They made a stressful day much better.
Reasonable priceService not listed
darla3 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★
Air conditioner not cooling, went to 2 other places and I was told that it seemed cool to them. Even though I explained my 2 seater very small car wasn't cooling inside like normal, they said it was because it was so hot. I know my car !! Kwik Kar hooked up my car and let me know that there was hardly any freon. It…
Lee4 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★
I went for an inspection. Received immediate attention and service. Will be back!
If you want a true and honest conversation about your vehicle condition this is the place to go. The owners Rick & Sammy truly care about their customers. I am a loyal customer because their prices are fair and they do a great job!
Price assessment: Great price
Services: Air & cabin filter replacement, Auto engine diagnostic, Engine repair, Oil change
Service duration: 30–60 min
Response from the owner · 3 months ago
Thank you so much for your kind words and continued loyalty, Michelle! Reviews like yours mean so much to our entire team. Rick and Sammy believe that every customer deserves honest advice, transparent communication, and fair pricing, so it's wonderful to hear that commitment has earned your trust.
We're truly grateful to have you as a loyal customer and appreciate you choosing Kwik Kar Lube & Tune Complete Auto Repair for your vehicle's maintenance and repair needs. We look forward to keeping you safely on the road for many years to come!
Shawn ThompsonLocal Guide · 180 reviewsiTotal number of Google reviews Shawn has written across all businesses on Google Maps, not just this one.
Friendly and Fast. Doesn’t always try to sell you on all the extras.
Price assessment: Reasonable price
Services: Oil change
Response from the owner · 5 days ago
Thank you for the great review! We're glad you appreciate our fast, friendly service and straightforward approach to vehicle maintenance. We believe in providing honest recommendations without pressuring our customers into unnecessary services or repairs.
At Kwik Kar Lube & Tune Complete Auto Repair in Joshua, we take pride in delivering dependable automotive service, quality oil changes, and honest auto repair. We truly appreciate your trust and look forward to serving you again!
MrMnmn9119 reviewsiTotal number of Google reviews MrMnmn911 has written across all businesses on Google Maps, not just this one.
Thank you for the great review! We're glad you enjoyed the quick, friendly service from our team. We know your time is valuable, and we work hard to make every visit as convenient and pleasant as possible.
At Kwik Kar Lube & Tune Complete Auto Repair in Joshua, we take pride in providing efficient oil changes, dependable auto repair, and routine vehicle maintenance with excellent customer service. We truly appreciate your business and look forward to seeing you again!
Donald Briggs3 reviewsiTotal number of Google reviews Donald has written across all businesses on Google Maps, not just this one.
Thank you for the great review, Donald! We're glad you had a positive experience with our team at Kwik Kar Lube & Tune Complete Auto Repair in Joshua.
We take pride in providing friendly, dependable automotive service, from oil changes and routine maintenance to complete auto repair. We truly appreciate your business and look forward to serving you again!
Rick GardnerLocal Guide · 14 reviewsiTotal number of Google reviews Rick has written across all businesses on Google Maps, not just this one.
Oil change and emissions check completed in no time. Courteous and qualified technicians.
Response from the owner · 2 weeks ago
Thank you for the great review, Rick! We’re glad our team was able to complete your oil change and emissions check quickly while providing courteous, professional service.
At Kwik Kar Lube & Tune Complete Auto Repair in Joshua, we work hard to make routine vehicle maintenance fast, convenient, and dependable. We appreciate your business and look forward to serving you again!
Bert AlfieLocal Guide · 16 reviewsiTotal number of Google reviews Bert has written across all businesses on Google Maps, not just this one.
Great service and excellent, professional staff! Highly recommend them for oil changes, inspection, and repairs!
Price assessment: Reasonable price
Services: Oil change, Service not listed
Service duration: 0–30 min
Response from the owner · 9 months ago
Thank you so much, Bert! We truly appreciate the great feedback and your recommendation. Our team at Kwik Kar Lube & Tune Complete Auto Repair takes pride in providing professional, reliable service for oil changes, inspections, and repairs. We look forward to taking care of your vehicle again next time!
Kim RodriguezLocal Guide · 18 reviewsiTotal number of Google reviews Kim has written across all businesses on Google Maps, not just this one.
Tommy was so nice and was able to complete the emissions test Kwik!
Price assessment: Great price
Service duration: 0–30 min
Response from the owner · 3 weeks ago
Thank you for the great review, Kim! We’re glad Tommy provided friendly service and was able to get your emissions test completed quickly.
At Kwik Kar Lube & Tune Complete Auto Repair in Joshua, we work hard to make vehicle services convenient, efficient, and hassle-free. We’ll be sure to pass your kind words along to Tommy. Thank you for choosing Kwik Kar!
Ken Rebstock2 reviewsiTotal number of Google reviews Ken has written across all businesses on Google Maps, not just this one.
Thank you, Ken! We truly appreciate your continued support and are glad to hear you always receive great service at Kwik Kar Lube & Tune Complete Auto Repair.
Our Joshua team works hard to provide friendly, dependable automotive service, whether you’re stopping in for an oil change, routine maintenance, or auto repair. Thanks for choosing Kwik Kar—we look forward to seeing you again!
Tommy Dean Frazier1 reviewiTotal number of Google reviews Tommy has written across all businesses on Google Maps, not just this one.
Thank you for the 5-star review, Tommy! Being described as both respected and respectable means a great deal to our entire team at Kwik Kar Lube & Tune Complete Auto Repair.
We work hard to earn our customers’ trust by providing honest, professional automotive service and treating everyone with respect. Whether it’s routine vehicle maintenance or auto repair, we want our Joshua customers to feel confident bringing their vehicles to us.
We truly appreciate your kind words and your support!
Donny Franklin7 reviewsiTotal number of Google reviews Donny has written across all businesses on Google Maps, not just this one.
Services: Air & cabin filter replacement, Oil change
Response from the owner · 11 months ago
Thank you, Donny!
We appreciate the 5 stars and your continued trust in us. We're glad to hear you always receive great service and that our team keeps everything well-documented for you. Thank you for choosing Kwik Kar in Joshua!
