iHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%92+50.2Reliability 24%86+20.8Value 14%100+14.1Replies to reviews 7%86+6.1Craft & service penalty98−0.2Experts Score= 91Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.91SCORE
AGradeiLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20.
#29 of 52 locksmithsiPosition by Experts Score among all companies we track in this category. · better than 45%
4.9★★★★★1,060 Google reviews · 24 photos
97%five-star reviews
4.93★last 12 monthsiAverage stars on reviews from the last 12 months only.
1.9%1–2★ in 2 yearsiShare of 1–2★ reviews in the last 24 months — or the 20 newest reviews when the company had fewer than 20 in that time.
99%reviews answered by the owner
$61typical billiMedian bill customers of this company reported in their reviews (needs 3+ priced reviews).
Google reviewers rate LA Best Locksmith 4.9 out of 5 stars based on 1,060 reviews, with the owner responding to 99% of feedback. Customers frequently praise the shop for quick service, affordable pricing, and helpful staff who handle car key fobs, lock rekeying, and souvenir keychains efficiently. However, some low-star reviews criticize unclear pricing estimates, unexpected service fees, inaccurate operating hours, and instances of inexperience or poor customer prioritization during in-store visits.
Google rating: 4.9 out of 5 from 1,060 reviews (97% five-star).
Reviews on this page: 1,061 Google reviews (989 with written comments, 73 with photos).
Owner responses: the business replied to 99% of reviews.
Most recent review: October 24, 2026.
Service: Locksmith serving El Monte, California.
Data from Google, last updated October 26, 2026.
Score profile vs other locksmiths
Score per factor (100 = best)iEach factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: replies to reviews.
LA Best LocksmithLocksmiths median0 = centre, 100 = best
SatisfactioniSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.LA Best Locksmith: 92/100 on this factor. Category median: 94.A
92
ReliabilityiReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.LA Best Locksmith: 86/100 on this factor. Category median: 91.A
86
Craft & serviceiCraft & service · penalty only, up to −10 pointsGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.LA Best Locksmith: 98/100 on this factor. Category median: 100.A
98
ValueiValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.LA Best Locksmith: 100/100 on this factor. Category median: 100.A
100
MomentumiMomentum · penalty only, up to −10 pointsPenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.LA Best Locksmith: 100/100 on this factor. Category median: 100.A
100
Replies to reviewsiReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.LA Best Locksmith: 86/100 on this factor. Category median: 81.A
86
Bar = this company · dark tick = category median.
Star ratings
1,061 Google reviews we collected
4.9of 5
5 stars1,03197%
4 stars50%
3 stars10%
2 stars40%
1 star202%
Praise vs complaints
Phrases our text analysis found in 989 written reviews
98%praise
Praise1,74998%
Complaints322%
PriceiGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Price verdicts customers left with their Google review
99%fair
Great price15069%
Reasonable5827%
Overpriced31%
Not sure52%
$61-60% vs typical locksmiths
Middle half of what 176 customers paid ($11–$126) · gold mark = category median.
Topic share
How often each topic comes up in the written reviews
7topics
Speed & response53930%
Staff & attitude42424%
Quality & results27816%
Would recommend23713%
Price & value21512%
Honesty & trust593%
Communication292%
What customers talk about
We read 989 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.
“Very professional, reliable, friendly, and efficient.”
“Enrique was a great help and patient with me during my car key issue.”
“Very unprofessional, disorganized, and a complete waste of time.”
“Enrique helped me with my copies; he's very professional and provides excellent service!”
“Now I have to go somewhere else to fix their sloppy work.”
“I’m extremely happy with the service and highly recommend Enrique to anyone looking for a trustworthy locksmith.”
“We had a very disappointing experience with LA Best Locksmith and would not recommend their service based on my experience.”
“Thanks Enrique, he fixed my car key very quickly and at a very good price”
“She then told us this same guy tried to rip off an elderly lady a few weeks ago but she stopped it.”
“Honestly, the service was excellent, the guys were very friendly, especially Enrique.”
“I'm filling a report with BBB, this place is a scam!”
“Answered all my questions and all my doubts, while ensuring all functions worked and there was no issues on the spot.”
People customers mention
Enrique101 reviews
Ron25 reviews
Yuri10 reviews
praise complaint · found by our text analysis, Google review wording unchanged.
Reviews for your job
Customers hired LA Best Locksmith for 8 kinds of job. Pick one to see what they paid and said.
Aric1 reviewiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a week ago★★★★★
Yo Enrique is my dog. Bro came through like Kobe in the fourth… Tge only spot you you can pull up and be gone in 60 seconds… and they got every store you need in there shopping center… PULL UP!
Paid $1–50Great price
Dev1 reviewiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a week ago★★★★★
Enrique was very helpful, would definitely recommend this place if you're in a pinch and need a new key! Support local businesses!
Paid $1–50Great priceStandard key copying
sheila1 reviewiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a week ago★★★★★
Enrique was very kind and there are a lot of key options. Quick work and good service.
Paid $1–50Reasonable priceStandard key copying
Lauryn10 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a week ago★★★★★
Enrique was wonderful very helpful had a family member leaving and needed a souvenir he had a great selection of keychains. Excellent and friendly service very quick
Paid $1–50Reasonable priceRepair hardware
shellsea2 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a week ago★★★★★
Quickly helped me duplicate my car keys! very affective and kind! strongly recommend coming here!! (toyota scion tc 2010)
Paid $100–150Great priceLock rekeying
Brooke5 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 weeks ago★★★★★
Enrique was super friendly and fast. Tons of options and he was really helpful. Most importantly, the keys WORK and he was able to cut them right away.
Easy parking and like that I didn’t have to go into a hardware store or mall to get it done. Quick, friendly. Recommend!
Thank you for the kind words! We're glad Enrique took care of you quickly and made the experience easy. We'll be sure to share your appreciation with him. Thanks for stopping by!
Tj7 reviewsiTotal number of Google reviews Tj has written across all businesses on Google Maps, not just this one.
I love this place! Enrique is super nice and helpful. I was able to get a copy of my car key fob (with the buttons included) in less than 5 minutes. Cheap, fast, great quality. 100% recommend!
Price assessment: Great price
Services: Coded key copying, Standard key copying, Car digital & remote key reprogramming, Car key copying, New key fob creation
Response from the owner · 2 days ago
Thank you for the review! We're glad Enrique could get your key fob squared away quickly. We appreciate your business!
Avishag Cohen1 reviewiTotal number of Google reviews Avishag has written across all businesses on Google Maps, not just this one.
Excellent service! Enrique was absolutely amazing! Very professional, reliable, friendly, and efficient. He provided outstanding customer service and made the entire process smooth and stress-free. It’s not easy to find someone so honest, knowledgeable, and dedicated to doing a great job. I’m extremely happy with the service and highly recommend Enrique to anyone looking for a trustworthy locksmith. Definitely a 5-star experience!
Response from the owner · 2 days ago
Thank you so much! We're glad Enrique took great care of you. We truly appreciate your business and kind words!
Hannah Kim2 reviewsiTotal number of Google reviews Hannah has written across all businesses on Google Maps, not just this one.
Moses was awesome! Fast and friendly service with a great price.
Response from the owner · 3 days ago
We're happy Moses made such a great impression! Fast, friendly service at a fair price is exactly what we aim for. Thank you for recognizing his work and for choosing our team!
Sarineh Khachikian4 reviewsiTotal number of Google reviews Sarineh has written across all businesses on Google Maps, not just this one.
Wonderful service! Came late at night and quickly got the job done. 10/10 recommend.
Response from the owner · 4 days ago
We're glad we could be there for you late at night and get everything taken care of quickly! Thank you for the 10/10 rating and for recommending our team. We truly appreciate your trust and support!
Jorge Tuj8 reviewsiTotal number of Google reviews Jorge has written across all businesses on Google Maps, not just this one.
Thank you for the great feedback! We're glad Enrique made everything quick and hassle-free for you. We'll be sure to pass along your kind words to him. We appreciate you stopping by!
Ryan Nickerson4 reviewsiTotal number of Google reviews Ryan has written across all businesses on Google Maps, not just this one.
You're so welcome! We're happy to hear everything went perfectly and that you loved our service. Thanks for the amazing feedback and for choosing our team!