Garage door supplier · Coeur d'Alene, ID · reviewed since 2017
iHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 64%67+42.6Reliability 28%56+15.8Replies to reviews 8%51+4.2Momentum penalty17−8.3Experts Score= 54Not enough data for value; its weight is shared by the others.Grade C: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.54SCORE
CGradeiLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20.
#29 of 31 exterior door installersiPosition by Experts Score among all companies we track in this category. · better than 7%
4.7★★★★★47 Google reviews · 20 photos
94%five-star reviews
1.00★last 12 monthsiAverage stars on reviews from the last 12 months only.
10%1–2★, last 20 reviewsiShare of 1–2★ reviews in the last 24 months — or the 20 newest reviews when the company had fewer than 20 in that time.
Customers frequently praise the business for prompt same-day service, fair pricing, and knowledgeable repairs on springs, cables, and full door installations. Positive reviews highlight quick response times, clear communication, and professional handling of emergency situations. However, lower-rated feedback points to inconsistent follow-up on parts orders and unreturned phone calls for quotes, with one instance citing a high charge for a minor repair.
Google rating: 4.7 out of 5 from 47 reviews (94% five-star).
Reviews on this page: 47 Google reviews (47 with written comments).
Owner responses: the business replied to 2% of reviews.
Most recent review: December 2, 2025.
Service: Exterior Door Installer serving Coeur d'Alene, Idaho.
Data from Google, last updated October 26, 2026.
Score profile vs other exterior door installers
Score per factor (100 = best)iEach factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: satisfaction and reliability; weakest: momentum.
Lake City Overhead DoorExterior Door Installers median0 = centre, 100 = best
SatisfactioniSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Lake City Overhead Door: 67/100 on this factor. Category median: 85.B
67
ReliabilityiReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Lake City Overhead Door: 56/100 on this factor. Category median: 83.C
56
Craft & serviceiCraft & service · penalty only, up to −10 pointsGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Not enough reviews for this factor yet. Category median: 94.–
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ValueiValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Not enough reviews for this factor yet. Category median: 98.–
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MomentumiMomentum · penalty only, up to −10 pointsPenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Lake City Overhead Door: 17/100 on this factor. Category median: 100.F
17
Replies to reviewsiReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Lake City Overhead Door: 51/100 on this factor. Category median: 58.C
51
Bar = this company · dark tick = category median.
Star ratings
47 Google reviews we collected
4.7of 5
5 stars4494%
4 stars00%
3 stars00%
2 stars00%
1 star36%
Praise vs complaints
Phrases our text analysis found in 47 written reviews
97%praise
Praise11097%
Complaints33%
Topic share
How often each topic comes up in the written reviews
7topics
Speed & response2522%
Staff & attitude2018%
Would recommend1917%
Price & value1816%
Quality & results1715%
Honesty & trust109%
Communication44%
What customers talk about
We read 47 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.
“Dave arrived same day, knew exactly what was needed to repair it, and completed the work with great skill and knowledge.”
“Not only was Dave the only one who answered but he was out to our house extremely quick, super helpful and had the problem solved in 10-15 minutes.”
“I highly recommend Dave of Lake City Overhead Door.”
“I was also pleasantly surprised at how affordable his service was.”
“Great experience with Dave from start to finish fixing our broken garage door spring and cable.”
“A true and honest craftsman who will save you time and money.”
“Great communication, fast responses and excellent work - I highly recommend.”
People customers mention
Dave19 reviews
praise complaint · found by our text analysis, Google review wording unchanged.
Recent reviews
Justyn6 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 10 months ago★
Dave, the owner, tried selling my 87 year old grandmother on a completely new garage door opener (it was already new). After inspecting with him, it seemed a small part needed replaced. He tried to tell me they can't replace that, then did a 180 when I told him that I'll fix it myself. Charged my grandmother $200…
robert10 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★
My garage door failed to open. I called Dave. One spring had broken. He repaired it quickly for a fair price. He's got forty years experience. He knows his craft.
Anthony12 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 years ago★★★★★
I had a pole barn door that was getting worse and worse opening and closing for a couple years until yesterday it just got stuck and wouldn’t open or close for anything. I could see it was misaligned, the rollers were coming apart and some fell off. I called Lake City Overhead Door and talked with Dave. He came out…
EricLocal Guide · 8 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 years ago★★★★★
Great experience with Dave from start to finish fixing our broken garage door spring and cable. Dave arrived same day, knew exactly what was needed to repair it, and completed the work with great skill and knowledge. I highly recommend Dave of Lake City Overhead Door.
Arthur13 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 years ago★★★★★
When our garage door was damaged Dave came out quickly and repaired it to a usable state and then worked with us to get a replacement door ordered to meet our requirements. The installation went smoothly and we are very happy.
Great communication, fast responses and excellent work - I highly recommend.
Jennifer2 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 years ago★★★★★
Stress free, same day service.
Prompt, friendly, knowledgeable, trustworthy.
Highly recommend!
Dave, the owner, tried selling my 87 year old grandmother on a completely new garage door opener (it was already new). After inspecting with him, it seemed a small part needed replaced. He tried to tell me they can't replace that, then did a 180 when I told him that I'll fix it myself. Charged my grandmother $200 for a 30min consult and a small replacement. I don't recommend them at all.
robert taylor10 reviewsiTotal number of Google reviews robert has written across all businesses on Google Maps, not just this one.
My garage door failed to open. I called Dave. One spring had broken. He repaired it quickly for a fair price. He's got forty years experience. He knows his craft.
Anthony Stehlin12 reviewsiTotal number of Google reviews Anthony has written across all businesses on Google Maps, not just this one.
I had a pole barn door that was getting worse and worse opening and closing for a couple years until yesterday it just got stuck and wouldn’t open or close for anything. I could see it was misaligned, the rollers were coming apart and some fell off. I called Lake City Overhead Door and talked with Dave. He came out with another man and fixed the door in less than 2 hours. He was very knowledgeable and very experienced. Afterward he showed me everything they did and how the door is working great now. I do a lot of home projects myself but I didn’t want to DIY this one! And I’m really glad I called and had these guys fix my malfunctioning pole barn door. If I have any problems in the future with my garage or pole barn doors I’ll be giving Dave at Lake City Overhead Door a call.
Eric SmidanskyLocal Guide · 8 reviewsiTotal number of Google reviews Eric has written across all businesses on Google Maps, not just this one.
Great experience with Dave from start to finish fixing our broken garage door spring and cable. Dave arrived same day, knew exactly what was needed to repair it, and completed the work with great skill and knowledge. I highly recommend Dave of Lake City Overhead Door.
Arthur Manansala13 reviewsiTotal number of Google reviews Arthur has written across all businesses on Google Maps, not just this one.
When our garage door was damaged Dave came out quickly and repaired it to a usable state and then worked with us to get a replacement door ordered to meet our requirements. The installation went smoothly and we are very happy.
Great communication, fast responses and excellent work - I highly recommend.
Jennifer Jones2 reviewsiTotal number of Google reviews Jennifer has written across all businesses on Google Maps, not just this one.
After having two other companies work on the 14’ tall shop doors and tell us they need to be replaced, Dave was the only one who said yes I can fix those and did. Dave was polite, timely, and very knowledgeable. He was able to repair a damaged door and adjust tracks, shorten chains so that our doors function perfectly. We are very happy with the service provided!!
Sarah Karis2 reviewsiTotal number of Google reviews Sarah has written across all businesses on Google Maps, not just this one.
On Saturday night I noticed that the hardware mounted to the wall holding everything for my garage door motor up had broken and was being held up by one little bolt. There was no way I could use my door more than a few more times before the whole thing came out of the wall. I called Dave and he answered on the second ring and was out first thing the next morning. He not only fixed the problem but made sure it was much more secure than when it was originally installed. He also tuned up several other things that were needed. He was very knowledgeable and super nice! I was also pleasantly surprised at how affordable his service was. I would highly recommend him and will definitely use him again.
Jeremy Duncan10 reviewsiTotal number of Google reviews Jeremy has written across all businesses on Google Maps, not just this one.
