Tree service · Hendersonville, TN · reviewed since 2019
iHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 59%99+58.1Reliability 26%98+25.6Value 15%100+15.2Craft & service penalty99−0.1Experts Score= 99Not enough data for replies to reviews; its weight is shared by the others.Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.99SCORE
AGradeiLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20.
#7 of 36 palm tree trimmersiPosition by Experts Score among all companies we track in this category. · better than 83%
5.0★★★★★38 Google reviews · 22 photos
100%five-star reviews
5.00★last 12 monthsiAverage stars on reviews from the last 12 months only.
0%1–2★, last 20 reviewsiShare of 1–2★ reviews in the last 24 months — or the 20 newest reviews when the company had fewer than 20 in that time.
Google reviewers rate Langford Tree Care five stars based on thirty-eight reviews, noting that the owner responds to nearly eighty percent of feedback. Customers frequently describe the company as professional, punctual, and communicative, with many highlighting fair pricing and thorough cleanup after tree removal, trimming, and stump grinding services. The excerpts indicate consistent satisfaction with the crew's efficiency and responsiveness, including quick turnaround times for storm damage repairs, without any recurring criticisms appearing in the provided text.
Google rating: 5.0 out of 5 from 38 reviews (100% five-star).
Reviews on this page: 38 Google reviews (28 with written comments, 3 with photos).
Owner responses: the business replied to 79% of reviews.
Most recent review: August 26, 2026.
Service: Palm Tree Trimmer serving Hendersonville, Tennessee.
Data from Google, last updated November 1, 2026.
Score profile vs other palm tree trimmers
Score per factor (100 = best)iEach factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: reliability.
Langford Tree Care llcPalm Tree Trimmers median0 = centre, 100 = best
SatisfactioniSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Langford Tree Care llc: 99/100 on this factor. Category median: 95.A
99
ReliabilityiReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Langford Tree Care llc: 98/100 on this factor. Category median: 95.A
98
Craft & serviceiCraft & service · penalty only, up to −10 pointsGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Langford Tree Care llc: 99/100 on this factor. Category median: 99.A
99
ValueiValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Langford Tree Care llc: 100/100 on this factor. Category median: 100.A
100
MomentumiMomentum · penalty only, up to −10 pointsPenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Langford Tree Care llc: 100/100 on this factor. Category median: 100.A
100
Replies to reviewsiReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Not enough reviews for this factor yet. Category median: 65.–
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Bar = this company · dark tick = category median.
Star ratings
38 Google reviews we collected
5.0of 5
5 stars38100%
4 stars00%
3 stars00%
2 stars00%
1 star00%
Praise vs complaints
Phrases our text analysis found in 28 written reviews
100%praise
Praise66100%
Complaints00%
Topic share
How often each topic comes up in the written reviews
7topics
Staff & attitude1624%
Quality & results1320%
Would recommend1218%
Speed & response914%
Price & value914%
Honesty & trust46%
Communication35%
What customers talk about
We read 28 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.
“A business that is professional, personable, and prompt is refreshing!”
“Langford tree care did an excellent job taking down trees and overgrown bushes at our home.”
“I would recommend them for any tree removal you need done.”
“They were prompt, knowledgeable and charge a very fair price.”
“Gave us a fair price, friendly, honorable and got the job done.”
“To be honestly, Langford Tree Care is the best service I have seen.”
“He explained he was on a job site but would call me back as soon as he finished.”
praise complaint · found by our text analysis, Google review wording unchanged.
Reviews for your job
Customers hired Langford Tree Care llc for 2 kinds of job. Pick one to see what they paid and said.
GGreg6 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★
Langford Tree Care was very professional. They were on-time and did a very good job with the tree removal. They went above and beyond with cleaning up after they were done that looked better than when they came. I would recommend them for any tree removal you need done.
Reasonable priceTree removal
MMadeline5 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★
I am so pleased with Langford tree service. A business that is professional, personable, and prompt is refreshing! I would highly recommend using them. - Q E Kiser
AAmy6 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★
I highly recommend Robert and Langford Tree Care. They removed tree-sized fallen limbs working at a nonstop pace while battling stinging ants and poison ivy vines. Very polite, efficient and conscientious. Very pleased with the work they did.
TTrista10 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★
Langford tree care did an excellent job taking down trees and overgrown bushes at our home. Highly recommend.
AAndrea5 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 7 months ago★★★★★
Highland recommend. I have hired Robert for a couple of jobs. Excellent work and clean-up.
Tree trimming & pruning
PPatrick6 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 7 months ago★★★★★
This is my second time using Langford Tree Care. If there’s a third time needed, I know who to call. No more getting estimates. Robert is fast, efficient, and kind.👍
Langford Tree Care was very professional. They were on-time and did a very good job with the tree removal. They went above and beyond with cleaning up after they were done that looked better than when they came. I would recommend them for any tree removal you need done.
Price assessment: Reasonable price
Services: Tree removal
Response from the owner · a month ago
Thanks for your feedback we appreciate your business! 🙏
M
Madeline Collett5 reviewsiTotal number of Google reviews Madeline has written across all businesses on Google Maps, not just this one.
I am so pleased with Langford tree service. A business that is professional, personable, and prompt is refreshing! I would highly recommend using them. - Q E Kiser
Response from the owner · 2 months ago
We appreciate your business.
Thank you
A
Amy Houston6 reviewsiTotal number of Google reviews Amy has written across all businesses on Google Maps, not just this one.
I highly recommend Robert and Langford Tree Care. They removed tree-sized fallen limbs working at a nonstop pace while battling stinging ants and poison ivy vines. Very polite, efficient and conscientious. Very pleased with the work they did.
Response from the owner · 3 months ago
Thanks for the review!
We appreciate your business
T
Trista Parsons10 reviewsiTotal number of Google reviews Trista has written across all businesses on Google Maps, not just this one.
This is my second time using Langford Tree Care. If there’s a third time needed, I know who to call. No more getting estimates. Robert is fast, efficient, and kind.👍
Price assessment: Great price
Services: Tree trimming & pruning, Tree removal
R
Richard GurganusLocal Guide · 22 reviewsiTotal number of Google reviews Richard has written across all businesses on Google Maps, not just this one.
Robert and his crew did a great job in taking down a pine tree damaged by the ice storm. All cleaned up and ready for the city to haul it away. Have always used Langford for trimming and take downs and he does a great job.
Response from the owner · 8 months ago
Thanks for your business
S
Smiley West (Smiley)Local Guide · 19 reviewsiTotal number of Google reviews Smiley has written across all businesses on Google Maps, not just this one.
Langford Tree Care came to me highly recommended by a coworker. He left my home this morning and I definitely give that young man and his team a 5+! Well done, professional and honest. My beautiful trees (wheeping cherry-3, sugar maples-5, pin oaks-2, & even my hackberries have never looked so good!!! Its amazing when your trees get a “Hair cut” -especially a professional one!! How great my whole yard looks!!
Response from the owner · 6 years ago
Thank you for your review Misses Gann
J
JR BallardLocal Guide · 91 reviewsiTotal number of Google reviews JR has written across all businesses on Google Maps, not just this one.
Top notch guy and the tree removal service speaks for itself. Very professional, friendly and reliable. Fairly priced and we are happy with the work done. Highly recommend!
Robert is fabulous! He is always on time and professional. Communication is great. He went above and beyond to make sure we were 100% satisfied with all of his work! He ground stumps, removed 5 trees, trimmed A LOT and gave us info on the condition and health of our trees. He took care to protect our yard as best he could from his heavy machinery. 100% recommended for any of your tree needs! Super nice guy!
Positive: Responsiveness, Punctuality, Quality, Professionalism, Value
Services: Tree stump removal, Tree removal, Tree stump grinding, Tree trimming & pruning
