Analyzing 10,145,19610.1M ReviewsFor 28,73628.7K Experts
Google reviewers rate Latin Appliances LLC 4.9 out of 5 based on 675 reviews, with the owner responding to 99% of feedback. Customers frequently praise the company for punctual arrivals, clear communication, and affordable pricing while repairing washers, dryers, and refrigerators. However, some low-star reviews cite recurring issues with repairs failing shortly after service, excessive labor charges, and appointment scheduling errors that required customer rescheduling.
Data from Google, last updated November 12, 2026.
Score per factor (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: craft & service and value; weakest: reliability.
Bar = this company · dark tick = category median.
675 Google reviews we collected
Phrases our text analysis found in 572 written reviews
Price verdicts customers left with their Google review
Middle half of what 88 customers paid ($175–$359) · gold mark = category median.
How often each topic comes up in the written reviews
We read 572 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.
“One of the technicians fixed a washer but later that day had an issue and the technician came back the same day.”
“We started this in early December and it took weeks.”
“As always, Latin Appliances is very responsive, very knowledgeable, and friendly.”
“Punctual, explained and showed me the problem, and fixed it right away.”
“I chose to do business with them Because they're reviews were five stars but My experience with them was terrible.”
“i would recommend them to my friends and family and will use them again if i ever have any issues.”
“I dont recommend them to anyone.”
“Fixed it up in less than 30 minutes, and was super kind, and walked me through what was broken, and left me his card for any future issues.”
“The repair was done in less than an hour and the rates were affordable.”
“Fixing it cost about 70% of a new one and it had to be done twice yet have not lasted a month on both fixes.”
“He was very professional and transparent on what the issue was and cost.”
praise complaint · found by our text analysis, Google review wording unchanged.
Customers hired Latin Appliances LLC - Appliance Repair for 8 kinds of job. Pick one to see what they paid and said.
Great service and they really go above and beyond. One of the technicians fixed a washer but later that day had an issue and the technician came back the same day. Great service great price. I highly recommend them
Amazing service. Our washer broke and they were able to get the parts and fix it asap. The worker was friendly and professional. Highly recommend this company.
Was recommended by my family and they did not disapoint came to my house the next day I asked for service identified the issue and since it was an easy fix they took money off for me. Very great service highly recommend!
The eight year old oven quit on Friday evening, contacted Latin Appliance on the weekend, they showed up on Monday, quickly diagnosed and fixed the problem. So, very reliable and creatable. Will definitely use them again. The best is didn't need to but a new oven.
They are a great company to work with. The repair was done in less than an hour and the rates were affordable. I would definitely recommend.
Enzo did an amazing job on the refrigerator. He quickly knew exactly what the problem was. I thought I was going to need a new compressor but it was just a relay and a quick fix.
| Job | Reviews | Category typical |
|---|---|---|
| Refrigerator/freezer repair | 56 | $139–$385 |
| Washing machine repair | 48 | $253–$392 |
| Dishwasher repair | 45 | $164–$360 |
| Dryer repair | 34 | $227–$359 |
| Stove, cooktop & oven repair | 11 | $213–$637 |
| Oven repair | 11 | $201–$448 |
| Microwave repair | 6 | — |
| Washer/dryer repair | 4 | — |
4.9 ★★★★★ 675 reviews on Google · rating breakdown
Reviews from Google, shown as published (original wording, unedited).
Great service, will use again!
J Mcmanus, thank you for the glowing review. We are glad you enjoyed our service and welcome the opportunity to serve you again.
We have bought two sets of washers from Latin Appliances and have loved both. They worked as of brand new. And when the first set started to ware down, they kept it running for a few more years. They are hard working and trustworthy.
Great service and they really go above and beyond. One of the technicians fixed a washer but later that day had an issue and the technician came back the same day. Great service great price. I highly recommend them
Enzo was phenomenal! Punctual, explained and showed me the problem, and fixed it right away. Thank you Latin Appliances LLC.
Baron, we’re delighted Enzo arrived on time, walked you through the problem, and completed the repair to your satisfaction. Thank you for sharing this great feedback. We appreciate your trust and are here if you need us again.
Repair was quick and simple.
Chris, thanks for the feedback. We’re glad the repair was quick and straightforward and that the process went smoothly for you. We appreciate you choosing us and are here to help again whenever needed.
Muy buena atención, me dejaron la lavadora y la secadora como nueva
Liz, muchas gracias por compartir tu experiencia. Nos alegra saber que la lavadora y la secadora quedaron como nuevas y que la atención fue de tu agrado. Valoramos tu confianza y esperamos poder ayudarte de nuevo cuando lo necesites.
Amazing service. Our washer broke and they were able to get the parts and fix it asap. The worker was friendly and professional. Highly recommend this company.
Virginia, thanks for the fantastic review. We are glad we could get the parts and complete your LG washer repair quickly at Cottonwood heights UT and that our technician was friendly and professional. Your recommendation means a lot, and we look forward to helping you again if needed.
They were quick to reply and fix my appliance
Lacie, we appreciate your feedback and the five-star rating. It’s great to hear our team reached you promptly and resolved the appliance issue. Loved working on your Ge Laundry Center at Alpine.
Was recommended by my family and they did not disapoint came to my house the next day I asked for service identified the issue and since it was an easy fix they took money off for me. Very great service highly recommend!
Keaton, thank you for sharing your experience and for the family referral. We are glad we could respond promptly and that the service and pricing felt fair. We appreciate your recommendation and look forward to helping again.
The eight year old oven quit on Friday evening, contacted Latin Appliance on the weekend, they showed up on Monday, quickly diagnosed and fixed the problem. So, very reliable and creatable. Will definitely use them again. The best is didn't need to but a new oven.
Brent, thank you for the five-star review. We are glad we could diagnose and repair your oven quickly and help you avoid buying a replacement. Your trust means a lot, and we look forward to assisting you again.
Analyzing 10,145,19610.1M ReviewsFor 28,73628.7K Experts
