Laura
Review from Google · view on GoogleThe service and price and quality were amazing. Randy Bomar with Pacific pools replaced my liner. I highly recommend!
- Price assessment: Great price
- Services: Service not listed
Liner Pro Of Memphis
How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 59%99+58.1Reliability 26%96+25Value 15%100+15.2Experts Score= 98Not enough data for replies to reviews; its weight is shared by the others.Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.98SCORE
AGradeLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20.
#1 of 33 swimming pool installation servicesPosition by Experts Score among all companies we track in this category. · better than 100%
5.0 ★★★★★ 60 Google reviews · 24 photos
100%five-star reviews
5.00★last 12 monthsAverage stars on reviews from the last 12 months only.
0%1–2★ in 2 yearsShare of 1–2★ reviews in the last 24 months — or the 20 newest reviews when the company had fewer than 20 in that time.
93%reviews answered by the owner
Oct 2026latest review
Liner Pro Of Memphis at a glance
Customers consistently describe Liner Pro of Memphis as professional, punctual, and knowledgeable, noting fair pricing and clear communication. Services include liner replacement, pump repairs, pool opening and closing, and routine maintenance. Reviewers highlight the company's responsiveness and ability to explain technical details, with no common criticisms identified in the provided excerpts.
- Google rating: 5.0 out of 5 from 60 reviews (100% five-star).
- Reviews on this page: 60 Google reviews (58 with written comments, 12 with photos).
- Owner responses: the business replied to 93% of reviews.
- Most recent review: October 25, 2026.
- Service: Swimming Pool serving Germantown, Tennessee.
Data from Google, last updated October 26, 2026.
Score profile vs other swimming pool installation services
Score per factor (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: reliability.
SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Liner Pro Of Memphis: 99/100 on this factor. Category median: 79.A
99
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Liner Pro Of Memphis: 96/100 on this factor. Category median: 72.A
96
Craft & serviceCraft & service · penalty only, up to −10 pointsGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Not enough reviews for this factor yet. Category median: 78.–
–
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Liner Pro Of Memphis: 100/100 on this factor. Category median: 89.A
100
MomentumMomentum · penalty only, up to −10 pointsPenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Liner Pro Of Memphis: 100/100 on this factor. Category median: 100.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Not enough reviews for this factor yet. Category median: 48.–
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Bar = this company · dark tick = category median.
Star ratings
60 Google reviews we collected
- 5 stars60100%
- 4 stars00%
- 3 stars00%
- 2 stars00%
- 1 star00%
Praise vs complaints
Phrases our text analysis found in 58 written reviews
- Praise123100%
- Complaints00%
PriceGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Price verdicts customers left with their Google review
- Great price747%
- Reasonable853%
- Overpriced00%
- Not sure00%
Topic share
How often each topic comes up in the written reviews
- Staff & attitude2520%
- Speed & response2319%
- Would recommend2218%
- Quality & results1915%
- Price & value1411%
- Honesty & trust1210%
- Communication87%
What customers talk about
We read 58 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.
“Professional, prompt service, great pricing, and very knowledgeable.”
“Randy replaced the pool pump and chlorinator in a timely manner and reasonably priced.”
“If you are a pool owner who wants to actually understand your system, look no further.”
“This man was a amazing grace he got my call he called back and got the job done he was very professional he wasn't rude and was straight up front abou…”
“Their service and advise has been just what I wanted, they now take total care of my pool for a very reasonable cost”
“…the job done he was very professional he wasn't rude and was straight up front about everything he didn't try to mess me out of more money he work he…”
“Randy came out to my home and was incredible—He broke down the pool care steps, gave us amazing tips, and answered all of our questions with total patience.”
People customers mention
- Randy 5 reviews
- Bomar 4 reviews
praise complaint · found by our text analysis, Google review wording unchanged.
Reviews for your job
Customers hired Liner Pro Of Memphis for 1 kind of job. Pick one to see what they paid and said.
Recent reviews
Lauraa day ago★★★★★
The service and price and quality were amazing. Randy Bomar with Pacific pools replaced my liner. I highly recommend!
Great priceService not listed
Jackie2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★
Very professional. Excellent service! I needed a job done quickly. Liner Pro completed the job in record time as promised!
Reasonable price
Jasmine6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★
Professional, prompt service, great pricing, and very knowledgeable. Provided insight and checked for understanding throughout the repair process. Project included removing wrinkles and patching hole in pool liner, replacing pool light, repairing conduit on pool pump, and replacing junction box.
Great priceSwimming pool equipment repair
Belinda1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★
Randy replaced the pool pump and chlorinator in a timely manner and reasonably priced. He has always been prompt in replying to me and prompt in getting me up and running again. I highly recommend him.
Reasonable priceSwimming pool equipment repair
J.Local Guide · 30 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★
We have two properties, and one has an above ground pool, and one has an inground pool. Liner Pro of Memphis was able to stop by for a site survey on the above ground pool, and then take the time to drive to the second house for the in ground pool to be inspected. Mr. Bomar(Randy) was the most knowledgeable and…
Great priceSwimming pool equipment repair
JustinLocal Guide · 24 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★
Randy and his crew did our job very fast and professional. Randy knows his pool stuff like a professional and always treats with respect and professionalism. Thanks for getting us done so fast!
Reasonable priceSwimming pool equipment repair
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| Swimming pool equipment repair | 12 | — |
Compare with
Photos
Customer reviews
5.0 ★★★★★ 60 reviews on Google · rating breakdown
Reviews from Google, shown as published (original wording, unedited).
Jobs customers hired them for — from Google's service tags and the review text
Team members customers mention
Jackie Brown2 reviewsTotal number of Google reviews Jackie has written across all businesses on Google Maps, not just this one.
Review from Google · view on GoogleVery professional. Excellent service! I needed a job done quickly. Liner Pro completed the job in record time as promised!
- Price assessment: Reasonable price
Jasmine Milligan6 reviewsTotal number of Google reviews Jasmine has written across all businesses on Google Maps, not just this one.
Review from Google · view on GoogleProfessional, prompt service, great pricing, and very knowledgeable. Provided insight and checked for understanding throughout the repair process. Project included removing wrinkles and patching hole in pool liner, replacing pool light, repairing conduit on pool pump, and replacing junction box.
- Price assessment: Great price
- Services: Swimming pool equipment repair
Response from the owner · a month ago
Thank you
Belinda Crider1 reviewTotal number of Google reviews Belinda has written across all businesses on Google Maps, not just this one.
Review from Google · view on GoogleRandy replaced the pool pump and chlorinator in a timely manner and reasonably priced. He has always been prompt in replying to me and prompt in getting me up and running again. I highly recommend him.
- Price assessment: Reasonable price
- Services: Swimming pool equipment repair
Response from the owner · a month ago
Thank you Belinda
J. M. GordonLocal Guide · 30 reviewsTotal number of Google reviews J. has written across all businesses on Google Maps, not just this one.
Review from Google · view on GoogleWe have two properties, and one has an above ground pool, and one has an inground pool. Liner Pro of Memphis was able to stop by for a site survey on the above ground pool, and then take the time to drive to the second house for the in ground pool to be inspected. Mr. Bomar(Randy) was the most knowledgeable and professional skilled and experienced pool guy we had ever talked to, about liners, water chemicals, pumps, motors, and filter systems. I would refer this company and working owner to all in the Bartlett, Memphis, Cordova, Germantown, Collierville, Lakeland and the greater Memphis area.
- Price assessment: Great price
- Services: Swimming pool equipment repair
alto jones1 reviewTotal number of Google reviews alto has written across all businesses on Google Maps, not just this one.
Review from Google · view on GoogleVery dependable and did the job in a timely matter
- Price assessment: Reasonable price
- Services: Swimming pool equipment repair
Justin SoltauLocal Guide · 24 reviewsTotal number of Google reviews Justin has written across all businesses on Google Maps, not just this one.
Review from Google · view on GoogleRandy and his crew did our job very fast and professional. Randy knows his pool stuff like a professional and always treats with respect and professionalism. Thanks for getting us done so fast!
- Price assessment: Reasonable price
- Services: Swimming pool equipment repair
Response from the owner · 3 months ago
My pleasure, thank you.
Alberto Tormin9 reviewsTotal number of Google reviews Alberto has written across all businesses on Google Maps, not just this one.
Review from Google · view on GoogleVery professional service with good prices.
- Price assessment: Reasonable price
- Services: Swimming pool equipment repair
Response from the owner · 3 months ago
Thank you
Racheal Stacks2 reviewsTotal number of Google reviews Racheal has written across all businesses on Google Maps, not just this one.
Review from Google · view on GoogleThis man was a amazing grace he got my call he called back and got the job done he was very professional he wasn't rude and was straight up front about everything he didn't try to mess me out of more money he work he did was amazing I love it thanks so much he reconcreted the pool and installed the liner
Response from the owner · 3 months ago
Thank you for the kind review.
Charles Birse4 reviewsTotal number of Google reviews Charles has written across all businesses on Google Maps, not just this one.
Review from Google · view on GoogleIf you are a pool owner who wants to actually understand your system, look no further. Randy came out to my home and was incredible—He broke down the pool care steps, gave us amazing tips, and answered all of our questions with total patience. I feel so much more confident managing my pool now. Excellent company and fantastic customer service!
Response from the owner · 4 months ago
Thank you for the kind review.
Business details
- Address: 5696 Magnolia Woods Dr, Bartlett, TN 38134
- Phone: (901) 896-5774
- Website: linerpromemphis.com
- Service area: Germantown, TN