iHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%80+43.6Reliability 24%76+18.4Value 14%82+11.6Replies to reviews 7%8+0.6Craft & service penalty83−1.7Momentum penalty94−0.6Experts Score= 72Grade B: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.72SCORE
BGradeiLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20.
#56 of 64 spasiPosition by Experts Score among all companies we track in this category. · better than 13%
4.8★★★★★405 Google reviews · 23 photos
91%five-star reviews
4.76★last 12 monthsiAverage stars on reviews from the last 12 months only.
3.5%1–2★ in 2 yearsiShare of 1–2★ reviews in the last 24 months — or the 20 newest reviews when the company had fewer than 20 in that time.
Google reviewers rate Magaly Spa 4.8 out of 5 stars based on 405 reviews, with the owner responding to only 3 percent. Many clients praise the facility for its cleanliness, affordable pricing, and skilled staff who provide effective lymphatic drainage massages for post-surgical recovery. However, lower-rated comments frequently cite rude front desk interactions, language barriers that hinder communication, and instances where specific therapeutic techniques were not performed as booked or expected.
Google rating: 4.8 out of 5 from 405 reviews (91% five-star).
Reviews on this page: 405 Google reviews (297 with written comments, 14 with photos).
Owner responses: the business replied to 3% of reviews.
Most recent review: October 16, 2026.
Service: Spa serving Philadelphia, Pennsylvania.
Data from Google, last updated November 1, 2026.
Score profile vs other spas
Score per factor (100 = best)iEach factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: momentum and craft & service; weakest: replies to reviews.
Magaly SpaSpas median0 = centre, 100 = best
SatisfactioniSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Magaly Spa: 80/100 on this factor. Category median: 95.A
80
ReliabilityiReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Magaly Spa: 76/100 on this factor. Category median: 92.B
76
Craft & serviceiCraft & service · penalty only, up to −10 pointsGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Magaly Spa: 83/100 on this factor. Category median: 99.A
83
ValueiValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Magaly Spa: 82/100 on this factor. Category median: 100.A
82
MomentumiMomentum · penalty only, up to −10 pointsPenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Magaly Spa: 94/100 on this factor. Category median: 100.A
94
Replies to reviewsiReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Magaly Spa: 8/100 on this factor. Category median: 62.F
8
Bar = this company · dark tick = category median.
Star ratings
405 Google reviews we collected
4.8of 5
5 stars37091%
4 stars123%
3 stars72%
2 stars51%
1 star113%
Praise vs complaints
Phrases our text analysis found in 297 written reviews
96%praise
Praise37796%
Complaints164%
PriceiGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Price verdicts customers left with their Google review
90%fair
Great price1858%
Reasonable1032%
Overpriced310%
Not sure00%
Topic share
How often each topic comes up in the written reviews
7topics
Staff & attitude17444%
Would recommend9424%
Quality & results6216%
Price & value338%
Honesty & trust123%
Speed & response103%
Communication82%
What customers talk about
We read 297 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.
“Everyone who works here deserves the highest praise for their amazing care, effort, love, and kindness, which are always wonderful!”
“Unprofessional they should of told me that I would need a doctors note.”
“They're the best at everything, I recommend them 100%, and they have the best prices you can find and excellent service!”
“I wouldn’t recommend this place for Lymphatic Massages .”
“Thorough job I love them all you ladies are the best !”
“I Went Here For Lymphatic Massage Because The Reviews Are Excellent but my experience was Horrible.”
“The place is very clean and the services are affordable.”
“For me, the clothes are very expensive, and I don't like that the spa has a barber; I prefer it to be for women only, I feel more comfortable.”
“Their warmth, dedication, and genuine care shine through in every session.”
“The massage therapists are friendly, attentive, and very efficient, making each session both enjoyable and effective.”
“…hank you so much to the staff at Magaly great service and beautiful Communication thank you again…”
People customers mention
Laura7 reviews
Jimena6 reviews
Philly5 reviews
Caroline5 reviews
Miami5 reviews
Margarita4 reviews
praise complaint · found by our text analysis, Google review wording unchanged.
Reviews for your job
Customers hired Magaly Spa for 1 kind of job. Pick one to see what they paid and said.
AAdrianaLocal Guide · 35 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 weeks ago★★★★★
¡¡Los mejores, los mejores, los mejores, los mejores!! Llevo años viniendo aquí después de mis procedimientos, ¡y no iría a ningún otro lugar! ¡Todos los que trabajan aquí merecen el mayor reconocimiento por su atención, esfuerzo, cariño y amabilidad, que siempre son maravillosos! ¡Les estoy muy agradecido!
The…
MMina6 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★
Some girls are amazing at massages. The front desk person is extremely rude! On 9/24/2026! She wasn’t welcoming, wasn’t at the desk and seemed like she was annoyed with our (I bought a friend) questions!
JJenniferLocal Guide · 16 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a month ago★★★★★
When I tell you I couldn't find a Post-OP lymphatic drainage massage place anywhere in a 25 mile radius of my home. This place is so worth the 1 hour drive for me. I'm so glad I found them.
Great priceService not listed
MMigdy4 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★
Son las mejores en todo se las recomiendo al 100% y los mejores precios que puedes encontrar y el cuidado excelente!!
Great priceSkin treatments
EEvelyn2 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★
My first time there a very professional, kind courteous. The massage was fantastic.
SstarrLocal Guide · 28 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★
This place is absolutely the best place every very very clean smells great inside customer service is always good they treat you awesome here it’s been about 2 months now I have been coming….very professional ‼️ I truly love it here
¡¡Los mejores, los mejores, los mejores, los mejores!! Llevo años viniendo aquí después de mis procedimientos, ¡y no iría a ningún otro lugar! ¡Todos los que trabajan aquí merecen el mayor reconocimiento por su atención, esfuerzo, cariño y amabilidad, que siempre son maravillosos! ¡Les estoy muy agradecido!
The best, the best the best the best!! I’ve been coming here for years after my procedures & I won’t go anywhere else!! all of you who work here deserve the utmost acknowledgment for your amazing care, effort, love & kindness always!! I appreciate you!!
Response from the owner · 2 weeks ago
Adriana, nos emociona saber que confías en nosotros desde hace tantos años. Agradecemos de corazón tus palabras sobre la atención, el cariño y la dedicación de todo el equipo. Seguiremos trabajando con el mismo empeño para mantener tu confianza.
M
Mina D6 reviewsiTotal number of Google reviews Mina has written across all businesses on Google Maps, not just this one.
Some girls are amazing at massages. The front desk person is extremely rude! On 9/24/2026! She wasn’t welcoming, wasn’t at the desk and seemed like she was annoyed with our (I bought a friend) questions!
J
Jennifer ALocal Guide · 16 reviewsiTotal number of Google reviews Jennifer has written across all businesses on Google Maps, not just this one.
When I tell you I couldn't find a Post-OP lymphatic drainage massage place anywhere in a 25 mile radius of my home. This place is so worth the 1 hour drive for me. I'm so glad I found them.
Price assessment: Great price
Services: Service not listed
M
Migdy Rivera4 reviewsiTotal number of Google reviews Migdy has written across all businesses on Google Maps, not just this one.
This place is absolutely the best place every very very clean smells great inside customer service is always good they treat you awesome here it’s been about 2 months now I have been coming….very professional ‼️ I truly love it here
G
Genesis Heredia6 reviewsiTotal number of Google reviews Genesis has written across all businesses on Google Maps, not just this one.
I got a lipo 360 plus BBl in Dominican Republic and needed urgently a place to get my lymphatic massages found Magaly Spa . 10/10 100% recommend to all the women and men I feel brand new every time I leave there it’s the fastest hour as well . Thorough job I love them all you ladies are the best !! Thank you every time !! Plus they have fajas if you need , hospitality is amazing . I’m happy they make my results better !
E
Elizabeth Romero3 reviewsiTotal number of Google reviews Elizabeth has written across all businesses on Google Maps, not just this one.
Magaly is Awesome, everyone is kind and personable! They are very skilled in giving firm but soothing massages! Gamaina & Geraldine are excellent masseuses! You won’t be disappointed coming here‼️
Price assessment: Reasonable price
Services: Skin treatments
M
Mich DLocal Guide · 6 reviewsiTotal number of Google reviews Mich has written across all businesses on Google Maps, not just this one.
Specifically booked a Lymphatic Drainage Massage (60 minutes for $90 plus cc fee, of which $50 had to be paid in advance). Received a nice, soft basic massage which was NOT a therapeutic lymphatic drainage massage. The young lady was obviously not properly trained to do LDM, which must be done in a specific order. Unfortunately, she did not speak English, so I could not communicate that to her.
The customers who praised their massages must not understand what LDM actually is. I'm sure they enjoyed a nice soft massage, as I did, BUT I came for, booked, was promised, and expected a theraputic-level massage, not a basic massage which can be had anywhere for $60. I booked what was advertised because I needed that level of treatment/service. I will not be returning. I will seek a licenced therapist and will verify their level of training prior to booking and will make sure I can communicate with the therapist.
Had Magly spa honestly advertised their service, I might consider returning, but if seeking just a basic massage I will go elsewhere - a shame, since even though we couldn't communicate, the young lady did give a nice basic soft massage. But I can obtain that elsewhere at a more reasonable price from a spa that does not mis-represent their services.
