Linda Ewen6 reviewsTotal number of Google reviews Linda has written across all businesses on Google Maps, not just this one.
Review from Google · view on GoogleWhen you need the best, do not look any further than Magna Legal Services!!
Magna Legal Services (Philadelphia)
How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 64%89+56.5Reliability 28%73+20.6Replies to reviews 8%11+0.9Experts Score= 78Not enough data for value; its weight is shared by the others.Grade B: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.78SCORE
BGradeLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20.
#8 of 15 process serversPosition by Experts Score among all companies we track in this category. · better than 50%
4.9 ★★★★★ 246 Google reviews · 13 photos
96%five-star reviews
5.00★last 12 monthsAverage stars on reviews from the last 12 months only.
4.2%1–2★ in 2 yearsShare of 1–2★ reviews in the last 24 months — or the 20 newest reviews when the company had fewer than 20 in that time.
2%reviews answered by the owner
Jun 2026latest review
Magna Legal Services (Philadelphia) at a glance
Google reviewers rate Magna Legal Services 4.9 out of 5 based on 246 reviews, highlighting professional court reporting, prompt transcript turnaround, and efficient communication. Clients frequently note the company's reliability and ability to handle last-minute legal needs. However, low-star reviews criticize unexpected non-refundable fees for self-represented parties, high per-page transcript costs, and aggressive billing practices that some describe as unprofessional or deceptive.
- Google rating: 4.9 out of 5 from 246 reviews (96% five-star).
- Reviews on this page: 246 Google reviews (210 with written comments, 3 with photos).
- Owner responses: the business replied to 2% of reviews.
- Most recent review: June 3, 2026.
- Service: Process Server serving Philadelphia, Pennsylvania.
Data from Google, last updated November 2, 2026.
Score profile vs other process servers
Score per factor (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: momentum and satisfaction; weakest: replies to reviews.
SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Magna Legal Services (Philadelphia): 89/100 on this factor. Category median: 84.A
89
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Magna Legal Services (Philadelphia): 73/100 on this factor. Category median: 67.B
73
Craft & serviceCraft & service · penalty only, up to −10 pointsGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Not enough reviews for this factor yet.–
–
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Not enough reviews for this factor yet.–
–
MomentumMomentum · penalty only, up to −10 pointsPenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Magna Legal Services (Philadelphia): 100/100 on this factor. Category median: 100.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Magna Legal Services (Philadelphia): 11/100 on this factor. Category median: 37.F
11
Bar = this company · dark tick = category median.
Star ratings
246 Google reviews we collected
- 5 stars23596%
- 4 stars31%
- 3 stars00%
- 2 stars00%
- 1 star83%
Praise vs complaints
Phrases our text analysis found in 210 written reviews
- Praise23897%
- Complaints73%
Topic share
How often each topic comes up in the written reviews
- Speed & response7330%
- Staff & attitude4920%
- Quality & results4418%
- Would recommend3414%
- Honesty & trust2711%
- Communication146%
- Price & value42%
What customers talk about
We read 210 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.
“They have always been very professional, accommodating and they have a quick turn-a-round time for transcripts.”
“My representative, Ryan Rosenberg, has been absolutely amazing—professional, responsive, and consistently goes above and beyond to ensure everything r…”
“I won't be using this firm as a result of such unprofessional practices.”
“His attention to detail and commitment to excellence make a real difference.”
“I highly recommend them to anyone seeking dependable litigation support.”
“I would avoid this one.”
“Magna’s team is reliable, efficient, and truly understands the needs of legal professionals.”
“Their team made a stressful process much easier with clear communication and top-notch support.”
“Our rep Nicole Palm is very attentive and the pricing is extremely competitive.”
“…tter, they don't disclose to you that they will charge NON-REFUNDABLE fees and retainers that they don't charge attorneys.…”
People customers mention
- Malady 9 reviews
- Palm 3 reviews
- Erika 3 reviews
- Alcantara 3 reviews
praise complaint · found by our text analysis, Google review wording unchanged.
Recent reviews
Micayla2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★
Been using this company for at least the past 6-7 years. They have always been very professional, accommodating and they have a quick turn-a-round time for transcripts. Highly recommended!!
Lee1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★★
Love using Magna. They are my first choice for court reporting and all legal needs. Magna is great
MadelaineLocal Guide · 82 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★
I’ve had the pleasure of working with Magna Legal Services, and I can confidently say they are top-tier in every way. My representative, Ryan Rosenberg, has been absolutely amazing—professional, responsive, and consistently goes above and beyond to ensure everything runs smoothly. His attention to detail and…
TC7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★★
Magna Legal Services was fast, professional, and reliable. Their team made a stressful process much easier with clear communication and top-notch support. Highly recommend for any litigation needs.
Amanda3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★
Incredible and Reliable! I always get a quick response and there's no bind they haven't been able to help us out in.
Stephanie9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★★
Immediate response, superb attention to detail, and extremely accommodating. Coupled with amazing technology and a diverse offering of services, you can't go wrong with Magna Legal Services.
Photos
Customer reviews
4.9 ★★★★★ 246 reviews on Google · rating breakdown
Reviews from Google, shown as published (original wording, unedited).
Team members customers mention
Brittany Osborne2 reviewsTotal number of Google reviews Brittany has written across all businesses on Google Maps, not just this one.
Review from Google · view on GoogleGreat facility I would highly recommend.
Jessica Valdovinos2 reviewsTotal number of Google reviews Jessica has written across all businesses on Google Maps, not just this one.
Review from Google · view on GoogleMagna is the best for your legal services
Micayla Rooney2 reviewsTotal number of Google reviews Micayla has written across all businesses on Google Maps, not just this one.
Review from Google · view on GoogleBeen using this company for at least the past 6-7 years. They have always been very professional, accommodating and they have a quick turn-a-round time for transcripts. Highly recommended!!
Nicole WellsLocal Guide · 13 reviewsTotal number of Google reviews Nicole has written across all businesses on Google Maps, not just this one.
Review from Google · view on GoogleCompetent, reliable reporting services.
Lee Gresham1 reviewTotal number of Google reviews Lee has written across all businesses on Google Maps, not just this one.
Review from Google · view on GoogleLove using Magna. They are my first choice for court reporting and all legal needs. Magna is great
Madelaine SandovalLocal Guide · 82 reviewsTotal number of Google reviews Madelaine has written across all businesses on Google Maps, not just this one.
Review from Google · view on GoogleI’ve had the pleasure of working with Magna Legal Services, and I can confidently say they are top-tier in every way. My representative, Ryan Rosenberg, has been absolutely amazing—professional, responsive, and consistently goes above and beyond to ensure everything runs smoothly. His attention to detail and commitment to excellence make a real difference. Magna’s team is reliable, efficient, and truly understands the needs of legal professionals. I highly recommend them to anyone seeking dependable litigation support. Five stars all the way!
TC7 reviewsTotal number of Google reviews TC has written across all businesses on Google Maps, not just this one.
Review from Google · view on GoogleMagna Legal Services was fast, professional, and reliable. Their team made a stressful process much easier with clear communication and top-notch support. Highly recommend for any litigation needs.
Kenneth Mims1 reviewTotal number of Google reviews Kenneth has written across all businesses on Google Maps, not just this one.
Review from Google · view on GoogleAwesome service!
Amanda Benavidez3 reviewsTotal number of Google reviews Amanda has written across all businesses on Google Maps, not just this one.
Review from Google · view on GoogleIncredible and Reliable! I always get a quick response and there's no bind they haven't been able to help us out in.
Business details
- Address: 1635 Market St, Philadelphia, PA 19103
- Phone: (866) 624-6221
- Website: magnals.com
- Service area: Philadelphia, PA