Analyzing 5,760,1035.8M ReviewsFor 15,83615.8K Experts
Google reviewers rate the shop 4.5 out of 5 based on 57 reviews, with the owner not responding to any feedback. Customers frequently cite friendly staff, honest communication, and affordable pricing for services like tire rotations, brakes, and power steering repairs. However, a pattern in lower-star reviews highlights concerns about long wait times, missed appointments due to system errors, and disputes over repair quality or hidden fees.
Data from Google, last updated October 28, 2026.
Score per factor (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: momentum and value; weakest: replies to reviews.
Bar = this company · dark tick = category median.
57 Google reviews we collected
Phrases our text analysis found in 42 written reviews
Price verdicts customers left with their Google review
How often each topic comes up in the written reviews
We read 42 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.
“They're way more affordable then other dealerships or auto shops in Green Bay.”
“They overcharge you for everything and there are lots of hidden fees.”
“In the end they did great work and the price came in less than originally quoted.”
“WORST PLACE you can possibly bring your business.”
“Are very friendly, they try real hard to get your car in.”
“The guy at the reception is extremely rude and charges extra pretending his boss told him so.”
“They go out of their way here to ensure that your vehicle is in tip top shape while being honest with you.”
“These guys are my go-to for my Acura TSX, and they proved why again with my latest repair.”
“Stay away.”
“I came in with a brake issue that was stressing me out, and they sorted it fast, thorough, and with total respect for my schedule as a night-shift worker.”
praise complaint · found by our text analysis, Google review wording unchanged.
Customers hired Marv's Hometown Tire & Auto Service for 8 kinds of job. Pick one to see what they paid and said.
Very friendly and helpful. My power steering went out and needed major repairs. It was a big job and they seemed busy, so it took a few days, but they did a good job comminicating. In the end they did great work and the price came in less than originally quoted.
Marv's is a place you walk into an you know you're going to be taken care of. I have never had a bad service at this auto shop. They're way more affordable then other dealerships or auto shops in Green Bay. They go out of their way here to ensure that your vehicle is in tip top shape while being honest with you. I…
Marv does excellent work and I would suggest anyone to bring their vehicle to him!
I love a small town shop over big pricey ones. Customer service was great. Did a great job and got my car back pretty quick.
There is no place I trust more!!! The entire team has taken care of my families cars for 25 years. Honest and reliable!!! The best in the business!!! Laura, Marv and Tory always are there to help!!
Amazing company, amazing service. Extremely helpful and friendly.. Tell everyone I can about them..!
| Job | Reviews | Category typical |
|---|---|---|
| General repairs & maintenance | 3 | — |
| Auto engine diagnostic | 3 | — |
| Auto brake replacement | 3 | — |
| Auto brake repair | 2 | — |
| Tire rotations | 2 | — |
| Engine repair | 2 | — |
| Vehicle Inspection | 2 | — |
| Transmission repair | 2 | — |
4.5 ★★★★★ 57 reviews on Google · rating breakdown
Reviews from Google, shown as published (original wording, unedited).
Very friendly and helpful. My power steering went out and needed major repairs. It was a big job and they seemed busy, so it took a few days, but they did a good job comminicating. In the end they did great work and the price came in less than originally quoted.
Marv's is a place you walk into an you know you're going to be taken care of. I have never had a bad service at this auto shop. They're way more affordable then other dealerships or auto shops in Green Bay. They go out of their way here to ensure that your vehicle is in tip top shape while being honest with you. I will contiue to bring my vehicle back to Marv's because I know they're reliable and will get it done right the first time without a bunch of additional extra charges on top.
Excellent service and reasonable.
Marv does excellent work and I would suggest anyone to bring their vehicle to him!
I love a small town shop over big pricey ones. Customer service was great. Did a great job and got my car back pretty quick.
There is no place I trust more!!! The entire team has taken care of my families cars for 25 years. Honest and reliable!!! The best in the business!!! Laura, Marv and Tory always are there to help!!
Amazing company, amazing service. Extremely helpful and friendly.. Tell everyone I can about them..!
best auto repair shop
These guys are my go-to for my Acura TSX, and they proved why again with my latest repair. I came in with a brake issue that was stressing me out, and they sorted it fast, thorough, and with total respect for my schedule as a night-shift worker. They went above and beyond, fixing more than I expected to keep my car rock-solid, all while listening to my needs and keeping me in the loop. Honest, skilled, and just good people who care about their customers. I trust them 100% and will be back for sure. Thanks for keeping my ride safe!
Had my car towed on a Monday morning and I called on a Thursday to see if any progress was made. The lady said they haven't even looked at my car, due to all the "work" backed up. Here is a hint, don't take anymore vehicles until you're caught up!
Analyzing 5,760,1035.8M ReviewsFor 15,83615.8K Experts
