iHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 59%99+58.1Reliability 26%98+25.6Value 15%100+15.2Experts Score= 99Not enough data for replies to reviews; its weight is shared by the others.Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.99SCORE
AGradeiLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20.
#45 of 214 massage therapistsiPosition by Experts Score among all companies we track in this category. · better than 79%
5.0★★★★★31 Google reviews · 23 photos
100%five-star reviews
5.00★last 12 monthsiAverage stars on reviews from the last 12 months only.
0%1–2★ in 2 yearsiShare of 1–2★ reviews in the last 24 months — or the 20 newest reviews when the company had fewer than 20 in that time.
Google reviewers rate this Riverside spa five stars, highlighting skilled deep tissue techniques, cupping, and lymphatic drainage that address specific pain and mobility issues. Clients frequently praise the clean, relaxing environment, reasonable pricing, and the staff's attentiveness to individual needs, including the use of essential oils and hot stones. No common criticisms appear in the provided excerpts, as all listed reviews are positive.
Google rating: 5.0 out of 5 from 31 reviews (100% five-star).
Reviews on this page: 31 Google reviews (30 with written comments, 4 with photos).
Owner responses: the business replied to 100% of reviews.
Score per factor (100 = best)iEach factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: reliability.
Massage TherapyMassage Therapists median0 = centre, 100 = best
SatisfactioniSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Massage Therapy: 99/100 on this factor. Category median: 94.A
99
ReliabilityiReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Massage Therapy: 98/100 on this factor. Category median: 94.A
98
Craft & serviceiCraft & service · penalty only, up to −10 pointsGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Not enough reviews for this factor yet. Category median: 100.–
–
ValueiValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Massage Therapy: 100/100 on this factor. Category median: 100.A
100
MomentumiMomentum · penalty only, up to −10 pointsPenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Massage Therapy: 100/100 on this factor. Category median: 100.A
100
Replies to reviewsiReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Not enough reviews for this factor yet. Category median: 75.–
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Bar = this company · dark tick = category median.
Star ratings
31 Google reviews we collected
5.0of 5
5 stars31100%
4 stars00%
3 stars00%
2 stars00%
1 star00%
Praise vs complaints
Phrases our text analysis found in 30 written reviews
97%praise
Praise3797%
Complaints13%
PriceiGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Price verdicts customers left with their Google review
100%fair
Great price1173%
Reasonable427%
Overpriced00%
Not sure00%
Topic share
How often each topic comes up in the written reviews
7topics
Staff & attitude1334%
Would recommend1026%
Quality & results411%
Price & value411%
Honesty & trust411%
Speed & response25%
Communication13%
What customers talk about
We read 30 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.
“She is not only a wonderful masseuse, but very knowledgeable about the body, joints, tendons, etc.”
“Excellent professional massage definitely I come back soon I recommend it”
“My wife had an amazing experience as well and couldn't stop talking about how much better she felt afterward.”
“For real relief at a great price, I highly recommend Sarah!”
“My wife and I came in for separate massages, and it was honestly the best massage I've ever had.”
“I woke up the next day sore as if I had a HIIT workout session, but it felt great.”
“She explained what she was finding throughout the session and provided immediate relief in areas that had been bothering me for much longer than I knew.”
People customers mention
Sarah7 reviews
praise complaint · found by our text analysis, Google review wording unchanged.
Reviews for your job
Customers hired Massage Therapy for 1 kind of job. Pick one to see what they paid and said.
Aarmando10 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a week ago★★★★★
I cannot speak highly enough about the skill of Sarah. She is not only a wonderful masseuse, but very knowledgeable about the body, joints, tendons, etc. This knowledge allows her to tailor the massage to the specific needs / injury of her client. She has substantially improved the mobility of my knee. Thank you Sarah!!
LLeonardo3 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 weeks ago★★★★★
One of the best massages and cupping I have experienced in the world. I have been to Jamaica and Costa Rica spas and resorts but this massage deep tissue was life changing. My shoulders feel stress free💯
Reasonable priceSkin treatments
MMary2 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 weeks ago★★★★★
Sarah is very nice and patient. I did the foot detox. I plan to go back once a month.
My husband has a siatica did deep massage and is getting better with each massage.
Great priceService not listed
RRLee8 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★
This place might be a hidden gem! Easy parking in back, Great prices, and the massage I received from Sarah was excellent! She is a smaller lady, but very strong. Great technique! I will be back soon. Thank you, Sarah.
Rick 🙏
Great price
AAmanda5 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★
Sara is great! I see her weekly for lymphatic drainage and I always leave feeling so much better! would recommend!
Service not listed
CCarolyn1 reviewiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★
The best and relaxing massage I have ever had. Will always return and recommend to anyone…
I cannot speak highly enough about the skill of Sarah. She is not only a wonderful masseuse, but very knowledgeable about the body, joints, tendons, etc. This knowledge allows her to tailor the massage to the specific needs / injury of her client. She has substantially improved the mobility of my knee. Thank you Sarah!!
Response from the owner · a week ago
Hi Armando
I am so pleased , That your knee has improved and that my massage techniques have proved beneficial .The body is so amazing in how it responds to proper treatment.
Thank you so much and we hope to see you soon !
L
Leonardo Lopez3 reviewsiTotal number of Google reviews Leonardo has written across all businesses on Google Maps, not just this one.
One of the best massages and cupping I have experienced in the world. I have been to Jamaica and Costa Rica spas and resorts but this massage deep tissue was life changing. My shoulders feel stress free💯
Price assessment: Reasonable price
Services: Skin treatments
Payment method: Credit card
Response from the owner · a week ago
Hello Leonardo,
Thank you for sharing your honest experience with us. We’re delighted to hear that our deep meridian massage technique helped relieve the tightness in your shoulders and body and ease your discomfort.
We truly appreciate your trust in our work and your kind review. We look forward to seeing you again soon!
Thank you once again for sharing your experience and supporting us!
M
Mary Davis2 reviewsiTotal number of Google reviews Mary has written across all businesses on Google Maps, not just this one.
Sarah is very nice and patient. I did the foot detox. I plan to go back once a month.
My husband has a siatica did deep massage and is getting better with each massage.
Price assessment: Great price
Services: Service not listed
Payment method: Cash
Response from the owner · 2 weeks ago
Hello Mary,
Thank you so much for your like, your wonderful review, and your trust in us. We truly appreciate you taking the time to share your experience! We will continue striving to do even better and help more people feel better and enjoy a healthier, more comfortable life.
Thank you again for your kindness and support.
We look forward to seeing you again soon!
J
Just me Jojo4 reviewsiTotal number of Google reviews Just has written across all businesses on Google Maps, not just this one.
Amazing! Been wanting to find a great masseuse this was it Sarah is the best !!
Response from the owner · 3 weeks ago
Hi Jojo.
Thank you so much for your like, your trust, and your kind support. We truly appreciate you choosing to come back to us!
We’re so happy that we could help relieve your discomfort and help you feel better.
Looking forward to seeing you again next time!
Thank you!!
C
Carlos Alonzo1 reviewiTotal number of Google reviews Carlos has written across all businesses on Google Maps, not just this one.
Excellent professional massage definitely I come back soon I recommend it
Price assessment: Reasonable price
Payment method: Cash
Response from the owner · a month ago
Hello Carlos
Thank you for your positive review and recommendation. Your kind recommendation will help many more people. Thank you for your support!
We look forward to seeing you again soon,
Thank you!
R
RLee8 reviewsiTotal number of Google reviews RLee has written across all businesses on Google Maps, not just this one.
This place might be a hidden gem! Easy parking in back, Great prices, and the massage I received from Sarah was excellent! She is a smaller lady, but very strong. Great technique! I will be back soon. Thank you, Sarah.
Rick 🙏
Price assessment: Great price
Response from the owner · a month ago
Hi Rick
Thank you so much for your wonderful review and for your kind recognition. Your positive review will help more people who are looking for the support they need. We truly appreciate your support and trust.
I will adjust the intensity according to each person's individual needs.
We look forward to seeing you again very soon.
Thank you!
A
Amanda Brizuela5 reviewsiTotal number of Google reviews Amanda has written across all businesses on Google Maps, not just this one.
Sara is great! I see her weekly for lymphatic drainage and I always leave feeling so much better! would recommend!
Services: Service not listed
Response from the owner · a month ago
Hi Amanda,
Thank you so much for sharing your experience and for trusting us. We’re also truly grateful for all the times you’ve come back to see us. Your continued support means so much to us.
Your sharing is very meaningful, and we sincerely hope your experience can help more people who are dealing with physical discomfort find the right direction and a path toward relief and feeling better.
Thank you again for your trust and support. We truly appreciate you, and we look forward to seeing you next time ！ ❤️
C
Carolyn Sances1 reviewiTotal number of Google reviews Carolyn has written across all businesses on Google Maps, not just this one.
The best and relaxing massage I have ever had. Will always return and recommend to anyone…
Price assessment: Reasonable price
Response from the owner · a month ago
Hi Carolyn
Thank you so much for your kind words, encouragement, and trust in us. It truly means a lot to us. We’re very happy to be able to support you and hope we can continue helping you feel better, healthier, and more comfortable. We sincerely look forward to seeing you again and being part of your wellness journey. Wishing you all the best and good health always! ❤️
J
John Johnson1 reviewiTotal number of Google reviews John has written across all businesses on Google Maps, not just this one.
Hello John ,Thank you so much for sharing and for your encouragement. I truly appreciate it, and I look forward to doing even better next time. Thank you again!
S
Stephany Borja6 reviewsiTotal number of Google reviews Stephany has written across all businesses on Google Maps, not just this one.
