Auto repair shop · Louisville, KY · reviewed since 2025
iHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%96+52.4Reliability 24%95+23Value 14%100+14.1Replies to reviews 7%100+7.1Experts Score= 97Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.97SCORE
AGradeiLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20.
#18 of 218 auto repair shopsiPosition by Experts Score among all companies we track in this category. · better than 92%
5.0★★★★★153 Google reviews · 18 photos
98%five-star reviews
4.98★last 12 monthsiAverage stars on reviews from the last 12 months only.
0.6%1–2★ in 2 yearsiShare of 1–2★ reviews in the last 24 months — or the 20 newest reviews when the company had fewer than 20 in that time.
Customers describe Meadows Automotive as a professional shop that provides honest assessments and competitive pricing, often significantly lower than dealership estimates. Recurring themes highlight clear communication, timely updates, and the ability to complete repairs efficiently, including complex tasks like transmission work and classic car restoration. While the shop holds a perfect 5.0 rating from 153 reviews and the owner responds to all feedback, the single low-star review alleges that the business damaged a customer's vehicle.
Google rating: 5.0 out of 5 from 153 reviews (98% five-star).
Reviews on this page: 154 Google reviews (138 with written comments, 4 with photos).
Owner responses: the business replied to 100% of reviews.
Most recent review: October 28, 2026.
Service: Auto Repair Shop serving Louisville, Kentucky.
Data from Google, last updated October 29, 2026.
Score profile vs other auto repair shops
Score per factor (100 = best)iEach factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: reliability.
Meadows AutomotiveAuto Repair Shops median0 = centre, 100 = best
SatisfactioniSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Meadows Automotive: 96/100 on this factor. Category median: 90.A
96
ReliabilityiReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Meadows Automotive: 95/100 on this factor. Category median: 87.A
95
Craft & serviceiCraft & service · penalty only, up to −10 pointsGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Not enough reviews for this factor yet. Category median: 100.–
–
ValueiValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Meadows Automotive: 100/100 on this factor. Category median: 100.A
100
MomentumiMomentum · penalty only, up to −10 pointsPenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Meadows Automotive: 100/100 on this factor. Category median: 100.A
100
Replies to reviewsiReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Meadows Automotive: 100/100 on this factor. Category median: 61.A
100
Bar = this company · dark tick = category median.
Star ratings
154 Google reviews we collected
5.0of 5
5 stars15198%
4 stars21%
3 stars00%
2 stars00%
1 star11%
Praise vs complaints
Phrases our text analysis found in 138 written reviews
99%praise
Praise30999%
Complaints21%
PriceiGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Price verdicts customers left with their Google review
100%fair
Great price5258%
Reasonable3640%
Overpriced00%
Not sure11%
Topic share
How often each topic comes up in the written reviews
7topics
Price & value5317%
Quality & results5116%
Honesty & trust5116%
Staff & attitude4514%
Would recommend4314%
Speed & response3913%
Communication299%
What customers talk about
We read 138 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.
“needed a front end alignment and Meadows Automotive took care of me quickly and efficiently and a good price.”
“If you’re tired of overpriced, mediocre service from places like Valvoline or other big name service centers, do yourself a favor and give Meadows a chance.”
“It was a great experience and will continue to go to Meadows.”
“This is a first class operation, fast, friendly and best of all—honest!”
“It’s nice going somewhere that you can trust and know that they care.”
“I definitely recommend Meadows Automotive and will be back for any future car issues.”
“When I went in to have it fixed, they were able to get it done in the same day so I was not without a car except for the one day.”
“They kept me informed on everything even when we had to wait because the part was back ordered and hard to get they still called me each week to keep…”
People customers mention
Jordan18 reviews
Brandon4 reviews
Middletown3 reviews
praise complaint · found by our text analysis, Google review wording unchanged.
Reviews for your job
Customers hired Meadows Automotive for 7 kinds of job. Pick one to see what they paid and said.
PPaul13 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 8 hours ago★★★★★
This is a first class operation, fast, friendly and best of all—honest! And they add some perks😎👍
Reasonable price
IInjuryLocal Guide · 35 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a day ago★★★★★
I'm really glad I ran into these guys. I had been taking my automobiles to the dealer, and apparently I've been paying two and maybe three times the cost for materials and labor. Crazy. These guys know what they're doing, and they get it done.
JJeanaLocal Guide · 16 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 5 days ago★★★★★
Love this place! It’s nice going somewhere that you can trust and know that they care. Friendly too!
Great priceOil change
Jjerry1 reviewiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 days ago★★★★★
My vehicle was towed to location after breaking down
Within 3 days my 1979 Z28 camero was back on the road
Thanks for the great service
Will definitely come back for more vehicle repairs that are needed
Great priceAuto engine diagnostic
MMichael3 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 days ago★★★★★
Had a great experience with Meadows Automotive. Called them to tell them the issue (fixing another mechanics errors). Booked the appointment knowing it was going to be a day or two job. They called and provided timely updates and completed the job earlier than I expected. An honest and fair price. I definitely…
CClarence4 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a week ago★★★★★
Very good and personal,the work was done great! Will be bringing all my auto needs there!
This is a first class operation, fast, friendly and best of all—honest! And they add some perks😎👍
Price assessment: Reasonable price
Response from the owner · 2 weeks ago
First class service is what we strive for! Thank you so much for the kind words and for recognizing our team’s commitment to honest, friendly service. And we’re glad you enjoy the extra perks along the way! Thanks for choosing Meadows Automotive.
E
erika jackson3 reviewsiTotal number of Google reviews erika has written across all businesses on Google Maps, not just this one.
I needed to get the PTU replaced on my jeep cherokee because it had stopped working and I was stuck using 2 wheel drive. I had been to two other shops that both told me I needed a whole new transmission and when I questioned why I was basically told they were the mechanics and they knew and I didn’t. I went to meadows after my friend recommended them. I am so glad that I did. They checked everything on my car and then determined it was the PTU that needed replacing, not the transmission. They kept me informed on everything even when we had to wait because the part was back ordered and hard to get they still called me each week to keep me updated and to ask how my car was doing at that time. When I went in to have it fixed, they were able to get it done in the same day so I was not without a car except for the one day. They were great and my son also loved the waiting area and all the hot wheeled that were there.
Price assessment: Great price
Services: Auto engine diagnostic, Service not listed
Response from the owner · a day ago
Thank you so much for sharing your experience and trusting Meadows Automotive with your Jeep! We believe in taking the time to diagnose the actual problem, explain our findings, and keep our customers in the loop every step of the way. We’re happy we could get you back on the road without an unnecessary transmission replacement. And we’re pretty sure the Hot Wheels in the waiting area have a fan for life! :)
I
Injury HotlineLocal Guide · 35 reviewsiTotal number of Google reviews Injury has written across all businesses on Google Maps, not just this one.
I'm really glad I ran into these guys. I had been taking my automobiles to the dealer, and apparently I've been paying two and maybe three times the cost for materials and labor. Crazy. These guys know what they're doing, and they get it done.
Response from the owner · a day ago
We’re glad you found us! At Meadows Automotive, we believe in honest work, fair pricing, and helping our customers feel confident in their vehicle repairs without breaking the bank. Thank you for giving us the opportunity to earn your trust and for spreading the word. We look forward to keeping you and your vehicles on the road!
W
William King10 reviewsiTotal number of Google reviews William has written across all businesses on Google Maps, not just this one.
Thanks so much for the review! We’re glad you had a positive experience and look forward to helping you with whatever your vehicle needs next. Thanks for trusting Meadows Automotive!
J
Jeana KellarLocal Guide · 16 reviewsiTotal number of Google reviews Jeana has written across all businesses on Google Maps, not just this one.
Love this place! It’s nice going somewhere that you can trust and know that they care. Friendly too!
Price assessment: Great price
Services: Oil change
Response from the owner · a month ago
We truly appreciate your trust and support. It means a lot to know that you feel cared for and welcomed when you visit us. We look forward to seeing you again!
J
jerry fitzgerald1 reviewiTotal number of Google reviews jerry has written across all businesses on Google Maps, not just this one.
My vehicle was towed to location after breaking down
Within 3 days my 1979 Z28 camero was back on the road
Thanks for the great service
Will definitely come back for more vehicle repairs that are needed
Price assessment: Great price
Services: Auto engine diagnostic
Response from the owner · 2 days ago
Thank you for the review! We're glad we could get your Camaro back on the road quickly! We appreciate your trust in Meadows Automotive and look forward to helping with any future repairs. Enjoy the ride!
M
Michael Simon3 reviewsiTotal number of Google reviews Michael has written across all businesses on Google Maps, not just this one.
Had a great experience with Meadows Automotive. Called them to tell them the issue (fixing another mechanics errors). Booked the appointment knowing it was going to be a day or two job. They called and provided timely updates and completed the job earlier than I expected. An honest and fair price. I definitely recommend Meadows Automotive and will be back for any future car issues.
Response from the owner · 5 days ago
Thank you so much for the kind words! We know how frustrating it can be when you’re left dealing with someone else’s mistakes, and we’re really glad we could take that stress off your shoulders! Our team takes pride in treating every customer the way we’d want our own family to be treated, so hearing that you felt taken care of means a lot to us. Thank you for giving Meadows Automotive a chance to earn your trust.
G
GAURAV ANAND7 reviewsiTotal number of Google reviews GAURAV has written across all businesses on Google Maps, not just this one.
We believe taking care of people is just as important as taking care of their vehicles, and we’re so glad that came through in your experience. Thank you for trusting Meadows Automotive and for taking the time to share kind words. We appreciate you!
C
Clarence Weaver4 reviewsiTotal number of Google reviews Clarence has written across all businesses on Google Maps, not just this one.
Very good and personal,the work was done great! Will be bringing all my auto needs there!
Price assessment: Reasonable price
Services: Air & cabin filter replacement, Electrical, Auto engine diagnostic, Oil change
Response from the owner · 2 months ago
We're grateful for your 5-star rating! Thank you for choosing Meadows Automotive. We look forward to helping you with your automotive needs in the future.
R
Rich SauterLocal Guide · 291 reviewsiTotal number of Google reviews Rich has written across all businesses on Google Maps, not just this one.
needed a front end alignment and Meadows Automotive took care of me quickly and efficiently and a good price. to very happy with the experience and the car drives great now, plus with new tires I don't have to worry about uneven wear from misalignment.
Price assessment: Reasonable price
Services: Service not listed
Response from the owner · 5 days ago
We’re glad we could get your alignment taken care of quickly and at a fair price. Keeping those new tires wearing evenly is always a plus! Thanks for trusting Meadows Automotive with your vehicle. We appreciate your business and are happy to hear you’re back on the road driving smoothly!
