Analyzing 7,399,2567.4M ReviewsFor 20,91320.9K Experts
Customers frequently praise Metro Property Inspection for thorough, easy-to-understand reports and professional communication, noting that inspectors often explain findings in person after the visit. Services include general home, sewer, radon, and termite inspections, with many reviewers highlighting punctuality and reasonable pricing. However, a minority of low-star reviews criticize the company for missing significant plumbing or HVAC issues and for failing to respond to follow-up questions regarding report details or omitted items.
Data from Google, last updated October 26, 2026.
Score per factor (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: replies to reviews.
Bar = this company · dark tick = category median.
1,300 Google reviews we collected
Phrases our text analysis found in 774 written reviews
Price verdicts customers left with their Google review
How often each topic comes up in the written reviews
We read 774 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.
“Michael was prompt, friendly, thorough & offered a full inspection for a reasonable price.”
“…e I was purchasing - and of course when I moved in one of the spigots did not work and clearly had not worked for quite some time.…”
“Friendly, efficient inspection with well written report and recommendations.”
“I am new to the area and they took the time to explain each reportable item - foundation, HVAC, plumbing/sewer, Radon, mold, fireplaces, and roof.”
“…knew what they were doing to write a new report, my email has been ignored and judging from the other reviews I don't expect any kind of acknowledgme…”
“Michael was prompt, thorough and professional -- highly recommend.”
“I would not recommend hiring them for any inspection.”
“Short notice & for everything scheduled in a timely manner.”
“Mike and his team of friendly professionals were thorough, honest, and oh so helpful to me!”
“I’ve done whole home inspections with additional add-ons, and they’ve done the inspections in a timely manner and with affordable pricing!”
“On my last purchase they said my sewer line was fine and it cost me 6k to fix less than 1 year after purchase due to the line having 5-6 different lea…”
praise complaint · found by our text analysis, Google review wording unchanged.
Customers hired Metro Property Inspection for 8 kinds of job. Pick one to see what they paid and said.
Friendly, efficient inspection with well written report and recommendations. Thank you.
Michael was prompt, friendly, thorough & offered a full inspection for a reasonable price.
Home inspection for buyer; thorough, easy to understand reports. Honest in comments and knowledgeable.
Michael did a great job with the inspection. He was very professional during the process, and his report was very thorough as well. Michael also went over things verbally in person at the end of the inspection, which was very much appreciated. I would recommend him 100%.
On time and through. Report was back the next day and helped me make sure our house was ready to buy.
This was a last minute request. Michael jumped right on it. He gave a a very comprehensive inspection and reported his findings in a clear concise manner.
| Job | Reviews | Category typical |
|---|---|---|
| Sewer line scope | 94 | — |
| Pre-listing inspections | 48 | — |
| Manufactured home inspections | 24 | — |
| Multi-unit inspections | 23 | — |
| Mold sampling | 19 | — |
| New construction inspections | 13 | — |
| Rental property inspections | 10 | — |
| 11th month warranty inspections | 4 | — |
4.9 ★★★★★ 1,300 reviews on Google · rating breakdown
Reviews from Google, shown as published (original wording, unedited).
Friendly, efficient inspection with well written report and recommendations. Thank you.
Michael was prompt, friendly, thorough & offered a full inspection for a reasonable price.
Home inspection for buyer; thorough, easy to understand reports. Honest in comments and knowledgeable.
Thanks for the great review, Byron!
Michael did a great job with the inspection. He was very professional during the process, and his report was very thorough as well. Michael also went over things verbally in person at the end of the inspection, which was very much appreciated. I would recommend him 100%.
On time and through. Report was back the next day and helped me make sure our house was ready to buy.
This was a last minute request. Michael jumped right on it. He gave a a very comprehensive inspection and reported his findings in a clear concise manner.
Very professional and efficient. Great job
Mike and his team of friendly professionals were thorough, honest, and oh so helpful to me! I am new to the area and they took the time to explain each reportable item - foundation, HVAC, plumbing/sewer, Radon, mold, fireplaces, and roof. Just like his inspection, the report was very detailed and left me feeling confident about my new home’s quality. I am so grateful and would 1000% recommend Metro to anyone who is looking for thorough, honest, and professional work!!
Professional, very thorough and friendly!!
Short notice & for everything scheduled in a timely manner. Very thorough review of house & got me in a position to proceed with purchase!
Analyzing 7,399,2567.4M ReviewsFor 20,91320.9K Experts
