Auto repair shop · Leawood, KS · reviewed since 2014
iHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%69+37.6Reliability 24%52+12.6Value 14%100+14.1Replies to reviews 7%100+7.1Craft & service penalty97−0.3Momentum penalty96−0.4Experts Score= 71Grade B: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.71SCORE
BGradeiLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20.
#132 of 148 auto repair shopsiPosition by Experts Score among all companies we track in this category. · better than 11%
4.7★★★★★719 Google reviews · 20 photos
89%five-star reviews
4.68★last 12 monthsiAverage stars on reviews from the last 12 months only.
8.1%1–2★ in 2 yearsiShare of 1–2★ reviews in the last 24 months — or the 20 newest reviews when the company had fewer than 20 in that time.
Customers frequently praise Midas for quick service, fair pricing, and staff who explain repairs in detail without pushing unnecessary add-ons. Positive reviews highlight punctuality, friendly communication, and the inclusion of courtesy inspections with emailed reports. However, several low-star complaints describe significant delays, long wait times despite appointments, and instances where technicians caused damage or failed to complete basic tasks properly.
Google rating: 4.7 out of 5 from 719 reviews (89% five-star).
Reviews on this page: 719 Google reviews (505 with written comments, 1 with photos).
Owner responses: the business replied to 86% of reviews.
Most recent review: October 22, 2026.
Service: Auto Repair Shop serving Leawood, Kansas.
Data from Google, last updated October 25, 2026.
Score profile vs other auto repair shops
Score per factor (100 = best)iEach factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and replies to reviews; weakest: reliability.
MidasAuto Repair Shops median0 = centre, 100 = best
SatisfactioniSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Midas: 69/100 on this factor. Category median: 87.B
69
ReliabilityiReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Midas: 52/100 on this factor. Category median: 83.C
52
Craft & serviceiCraft & service · penalty only, up to −10 pointsGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Midas: 97/100 on this factor. Category median: 99.A
97
ValueiValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Midas: 100/100 on this factor. Category median: 100.A
100
MomentumiMomentum · penalty only, up to −10 pointsPenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Midas: 96/100 on this factor. Category median: 100.A
96
Replies to reviewsiReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Midas: 100/100 on this factor. Category median: 59.A
100
Bar = this company · dark tick = category median.
Star ratings
719 Google reviews we collected
4.7of 5
5 stars64289%
4 stars243%
3 stars81%
2 stars81%
1 star375%
Praise vs complaints
Phrases our text analysis found in 505 written reviews
95%praise
Praise84795%
Complaints425%
PriceiGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Price verdicts customers left with their Google review
98%fair
Great price2764%
Reasonable1229%
Overpriced12%
Not sure25%
Topic share
How often each topic comes up in the written reviews
7topics
Staff & attitude22425%
Speed & response14016%
Quality & results13715%
Honesty & trust12814%
Price & value9611%
Would recommend9110%
Communication738%
What customers talk about
We read 505 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.
“The service was very fast, and the personnel very helpful, I got a big coupon discount”
“Unprofessional is the lack of words when simple oil changes are improperly done.”
“He was able to get my car done in a timely manner here.”
“Gave me excellent service and answered all my questions that I had about my vehicle.”
“In fact, I think he messed up the hose and 3) the rattling sound from the loose belts was not taken care of.”
“…nd beyond, offering rides, offering cost cutting efforts as well as honestly saying a vehicle should stay on site because it’s not safe to drive.…”
“They took my money and left me worse off than when I walked in the door.”
“I love coming to midas they are so professional and real nice plus their price is reasonable they do work with .”
“Extremely overpriced and terrible customer service from Lewis.”
“They were very transparent and made sure I was comfortable - definitely recommend!”
“Would not recommend this place to anyone.”
“Explained everything in detail about our car and answered all our questions.”
People customers mention
Louis47 reviews
Wolf15 reviews
Metcalf15 reviews
Joe10 reviews
Lewis5 reviews
Wilson5 reviews
praise complaint · found by our text analysis, Google review wording unchanged.
Reviews for your job
Customers hired Midas for 8 kinds of job. Pick one to see what they paid and said.
David2 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 days ago★★★★★
Chad. Gave me excellent service and answered all my questions that I had about my vehicle. I will for sure be coming back. He was able to get my car done in a timely manner here.
Great priceGeneral repairs & maintenance
ginny2 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 days ago★
Oil change. Noticed technician in back with my back light fixture opened working on something. Oil change only.
Had to go to my mechanic to fix my turn light. It was wiggled out of the fixture by the midas technician. Midas told me I needed a whole light fixture. Wrong.
Reasonable priceOil change
LUIS2 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 weeks ago★★★★★
The service was very fast, and the personnel very helpful, I got a big coupon discount
Reasonable priceOil change
DLocal Guide · 25 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 weeks ago★★★★★
First time customer. We were treated very fairly. Absolutely no attempt to upsell us on additional services. Highly recommended.
Updated Oct 2026. Another awesome experience. Waylon (the manager) is very friendly and professional.
DeliaLocal Guide · 9 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★
I love coming to midas they are so professional and real nice plus their price is reasonable they do work with .This is my fourth times coming and I love it . I'm one of their customer and we come back
Thank u for your service and all the worker their too
Thank u
Delia
Great priceOil change
DelorisLocal Guide · 66 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★
I have bought my vehicle here in the past for many years. I Had a oil change the technician did not tighten the battery cable to the battery. I had to call a tow truck, buy a new battery just to find out they did not tighten the cable. Very messy work. I called and the male did not want to address the issue. The…
Chad. Gave me excellent service and answered all my questions that I had about my vehicle. I will for sure be coming back. He was able to get my car done in a timely manner here.
Price assessment: Great price
Services: General repairs & maintenance
Response from the owner · 3 days ago
Thank you for your kind words! We're glad Chad could assist you effectively and promptly. We can't wait to have you back for more of The Midas Touch.
ginny thomas2 reviewsiTotal number of Google reviews ginny has written across all businesses on Google Maps, not just this one.
Oil change. Noticed technician in back with my back light fixture opened working on something. Oil change only.
Had to go to my mechanic to fix my turn light. It was wiggled out of the fixture by the midas technician. Midas told me I needed a whole light fixture. Wrong.
Price assessment: Reasonable price
Services: Oil change
Response from the owner · 3 days ago
We apologize for any inconvenience you faced. Your feedback is important, and we would like to address your concerns. Please contact us so we can assist you further.
LUIS JAUREGUI2 reviewsiTotal number of Google reviews LUIS has written across all businesses on Google Maps, not just this one.
The service was very fast, and the personnel very helpful, I got a big coupon discount
Price assessment: Reasonable price
Services: Oil change
Response from the owner · 2 weeks ago
Thank you for your feedback! We're glad our team could provide you with fast service and that you benefited from a big coupon discount. We hope to continue delivering The Midas Touch on your next visit.
D JLocal Guide · 25 reviewsiTotal number of Google reviews D has written across all businesses on Google Maps, not just this one.
First time customer. We were treated very fairly. Absolutely no attempt to upsell us on additional services. Highly recommended.
Updated Oct 2026. Another awesome experience. Waylon (the manager) is very friendly and professional.
Price assessment: Reasonable price
Services: Air & cabin filter replacement, Oil change
Response from the owner · 8 months ago
Thanks so much for the kind review, D! Our motto is fast and friendly and we're happy you think so too. If you need anything else, don't hesitate to give us a call or message us on social!
Tim Prater (Tim)Local Guide · 10 reviewsiTotal number of Google reviews Tim has written across all businesses on Google Maps, not just this one.
I love coming to midas they are so professional and real nice plus their price is reasonable they do work with .This is my fourth times coming and I love it . I'm one of their customer and we come back
Thank u for your service and all the worker their too
Thank u
Delia
Price assessment: Great price
Services: Oil change
Response from the owner · a month ago
It's always a pleasure seeing you, Delia! One of our top priorities is to provide the best customer service around and we're happy to hear your positive experience! See you down the road!
DelorisLocal Guide · 66 reviewsiTotal number of Google reviews Deloris has written across all businesses on Google Maps, not just this one.
I have bought my vehicle here in the past for many years. I Had a oil change the technician did not tighten the battery cable to the battery. I had to call a tow truck, buy a new battery just to find out they did not tighten the cable. Very messy work. I called and the male did not want to address the issue. The employees are different the reliable ones are gone. I hope they still have the same owner because he is fair a man. Very Very messy work this time. Im going to take my car back to Ford to make sure they did nothing else wrong to my newer vehicle.The up selling is not appealing at all as well. Taking advantage of women is not ok.
Services: Battery, Oil change
Response from the owner · a month ago
We sincerely apologize for the inconvenience and frustration you experienced during your recent visit. It's concerning to hear about the issues with your vehicle and the service you received. We understand how valuable your time is, and it's disappointing to learn that we did not meet your expectations. Your feedback is important to us, and we are eager to address these concerns to improve our service. Thank you for bringing this to our attention.
Janiece Walker7 reviewsiTotal number of Google reviews Janiece has written across all businesses on Google Maps, not just this one.
Scott was very helpful and made sure the process went smoothly. The service was completed in a reasonable amount of time, and they honored my coupon with no issues
Services: Air & cabin filter replacement, Oil change
Response from the owner · a month ago
Thank you for the rating, Janiece! We look forward to seeing you down the road!
R BLocal Guide · 49 reviewsiTotal number of Google reviews R has written across all businesses on Google Maps, not just this one.
Quick air pressure + more!
Brandon (if I remember correctly) checked all my tires. I knew one was low and he not only told me, but showed me that my tire is 10yrs old!
Price assessment: Great price
Services: Tires
Response from the owner · a month ago
Hi, R! We always love a satisfied customer! Thanks for taking the time to leave a review!
Malica D KingLocal Guide · 17 reviewsiTotal number of Google reviews Malica has written across all businesses on Google Maps, not just this one.
Thanks so much for the kind review, Malica! Our motto is fast and friendly and we're happy you think so too. If you need anything else, don't hesitate to give us a call or message us on social!
