Analyzing 8,054,6608.1M ReviewsFor 22,84422.8K Experts
Google reviewers rate Midvale Family Dental 4.9 out of 5 based on 608 reviews, frequently praising the staff's friendliness, punctuality, and clear communication during services like cleanings, fillings, and gum procedures. While many patients appreciate the thorough care and reasonable pricing, recurring criticisms involve unexpected out-of-pocket costs due to insurance network issues and billing discrepancies. Additionally, some low-star reviews describe dissatisfaction with specific treatment outcomes, such as failed gum surgeries or improper tooth preparation, and mention unkind interactions with certain front desk personnel.
Data from Google, last updated November 2, 2026.
Score per factor (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: momentum and satisfaction; weakest: replies to reviews.
Bar = this company · dark tick = category median.
608 Google reviews we collected
Phrases our text analysis found in 490 written reviews
How often each topic comes up in the written reviews
We read 490 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.
“When I go there, I experience little wait time, professional and friendly care, and leave with happy teeth, and feeling that the whole staff cares abo…”
“…ally cover the cost of this next treatment and he has been extremely rude and refused to help in any way knowing his procedure didn't correct it and i…”
“He’s always done great work, but one of the things I appreciate most is how honest and straightforward he is.”
“…telling me it can't be fixed, which is a lie, because his procedure didn't work.…”
“I highly recommend Dr McNeil and his team at Midvale Family Dental.”
“I would not recommend Ryan McNeil to anyone looking for a cosmetic dentist.”
“When I moved here, I lost a crown and he took me in immediately.”
“Lyssa up front and the rest of the staff are flexible, kind, and quick to help with scheduling and questions.”
“Their pricing was very reasonable and not overinflated like a lot of other places.”
“Also, I found they overcharged us.”
“He explains what’s going on, gives you the options, and lets you decide.”
praise complaint · found by our text analysis, Google review wording unchanged.
Dr. McNeil and his staff run an excellent dental practice. When I go there, I experience little wait time, professional and friendly care, and leave with happy teeth, and feeling that the whole staff cares about the patients. I wholeheartedly recommend this business.
Dr. McNeil is very kind, calm, and thorough. He always takes care of all my needs and addresses my concerns. He does a great pinhole procedure. If you ever need that done for your gums, he’s the one to go to!
Always a five star experience at Midvale Family Dental . Mandy is an amazing hygienist so I wouldn’t go anywhere else!👍🏼
Awesome service and friendly staff. I’ve been going to Dr. Ryan McNeil for years and he’s great.
Dr. McNeal is an excellent dentist. I am a long time patient and I am always treated well.
My husband and I both come here regularly. Everyone is very firendly and helpful abd it makes it easy to be consistent with our care.
4.9 ★★★★★ 608 reviews on Google · rating breakdown
Reviews from Google, shown as published (original wording, unedited).
Dr. McNeil and his staff run an excellent dental practice. When I go there, I experience little wait time, professional and friendly care, and leave with happy teeth, and feeling that the whole staff cares about the patients. I wholeheartedly recommend this business.
Dr. McNeil is very kind, calm, and thorough. He always takes care of all my needs and addresses my concerns. He does a great pinhole procedure. If you ever need that done for your gums, he’s the one to go to!
Friendly and perfect
Always a five star experience at Midvale Family Dental . Mandy is an amazing hygienist so I wouldn’t go anywhere else!👍🏼
Awesome service and friendly staff. I’ve been going to Dr. Ryan McNeil for years and he’s great.
I recently went into Dr. McNeil for a standard teeth cleaning and check-up. I had been to another dentist in close proximity to his office for a few visits, but was not very impressed. I decided to try Midvale Family Dental after talking with a good friend who had absolutely glowing reviews from his office. The dental hygienist, Mykell was excellent. Very gentle and thorough. I was ready to be hit up for all of the extra treatments/ charges that accompanied a teeth cleaning as happened at my previous dentist. No such offers or pressures to add additional non-insurance covered treatments. A welcome change to have a straight forward, "what you really need" care instead of being nickled and dimed. Unfortunately I had a small cavity, Dr. McNeil took care of it right then, in less than 15 minutes. No need to schedule another appointment. Dr. McNeil was able to numb me in one shot, that was hardly felt, and no pain throughout the drilling. And since it was only one well placed shot, I had feeling back in less than 1hour. Overall, a great experience and night and day difference from my previous dentist. So glad I made the change. Excellent quality care!
Dr. McNeal is an excellent dentist. I am a long time patient and I am always treated well.
Very clear while explaining procedure. Office staff was stellar.
My husband and I both come here regularly. Everyone is very firendly and helpful abd it makes it easy to be consistent with our care.
If you are looking for an excellent dentist, go see Dr. Ryan McNeil at Midvale Family Dental. Dr. McNeil is very engaging and extremely thorough. You will have a great experience at Midvale Family Dental.
Analyzing 8,054,6608.1M ReviewsFor 22,84422.8K Experts
