Analyzing 9,888,5089.9M ReviewsFor 27,85827.9K Experts
Customers frequently praise the punctuality, thoroughness, and professionalism of the technicians, noting effective treatments for various pests and safe products suitable for pets and children. The company is also recognized for responsive communication and helpful explanations regarding safety and service details. However, some reviewers criticize the phone system for excessive automated steps and rude sales interactions, while others report issues with service consistency, such as incomplete interior treatments, or complaints about inflexible long-term contract requirements.
Data from Google, last updated November 8, 2026.
Score per factor (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: momentum and reliability; weakest: replies to reviews.
Bar = this company · dark tick = category median.
893 Google reviews we collected
Phrases our text analysis found in 708 written reviews
Price verdicts customers left with their Google review
Middle half of what 151 customers paid ($108–$146) · gold mark = category median.
How often each topic comes up in the written reviews
We read 708 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.
“As always , David was very professional , considerate and polite as ever.”
“The man on the phone was so rude over talk you and don’t let you explain anything about why you don’t want the service.”
“Donovan was very thorough on his treatments at my home.”
“My doorbell was not working, and I had missed his earlier call!”
“Asher was friendly, knowledgeable, efficient and answered my questions”
“We have had him the last 2 times (was not home the few times before that) and he has been amazing at explaining everything if I have any questions.”
“Always request him and will recommend your service.”
“He called me well in advance of his arrival time, took the time to understand my needs and our pest issues, and was in and out in a reasonable amount of time.”
“I really trust Steven and Midwest Pest Control to keep my home free of mice and insects.”
“They weren’t lying when they said how great everything works.”
praise complaint · found by our text analysis, Google review wording unchanged.
Customers hired Midwest Pest Control for 8 kinds of job. Pick one to see what they paid and said.
Thanks Andrew for taking care of the holes that you discovered in the foundation of my condo! I really appreciate how thorough you were!!!
We love Midwest Pest! they are so kind and helpful and their products are kid+pet safe so we never have to worry. We have a large home with multiple entry ways and wooded area behind our home so we definitely needed some extra help with the critter population and these guys have been consistent and effective!
The technician did everything I asked- putting treatments in my garage and basement. Also used a liquid treatment outside my window wells to deter spiders. Then he re-baited my rodent stations everywhere in my yard. Exceptional service!
Slate is always very accommodating! They are very friendly and respectful, it doesn’t matter if you’re talking to them on the phone or in your house!
Just wanted to give a shout out to this man! He’s very professional, efficient and knowledgeable!! Great job!!
Donny was an outstanding technician. He took the time to understand our problem areas and worked hard to resolve them.
| Job | Reviews | Category typical |
|---|---|---|
| Spider extermination | 155 | $61–$136 |
| General pest inspection | 134 | $63–$128 |
| Bug & insect extermination | 131 | $71–$139 |
| Hornet & wasp extermination | 126 | $83–$246 |
| Home inspection | 90 | $71–$173 |
| Rodent extermination | 73 | $79–$323 |
| Ant extermination | 53 | $79–$246 |
| Cockroach extermination | 27 | $81–$199 |
4.9 ★★★★★ 893 reviews on Google · rating breakdown
Reviews from Google, shown as published (original wording, unedited).
Lyman is very professional & personable. Does his job very well❤️
As always , David was very professional , considerate and polite as ever.
Thank you for your kind words! We're delighted to hear that your tech provided you with such professional and considerate service. Your satisfaction means a lot to us!
He was so nice and helpful. Nice discussion about what was safe for my animals
Thank you for your kind words, Amy! We're glad to hear that our team member was nice and helpful during your visit. It's great to know that you appreciated the discussion about ensuring safety for your animals. Your feedback means a lot to us!
My Tech came out today and he was great
Thank you for the great rating! We're glad to hear that your technician made a positive impression during your visit. We appreciate your feedback!
Great job! Very thorough and knowledgeable. Personable.
Thank you for the fantastic review, Karen! We're delighted to hear that you found our service thorough and knowledgeable. Our team strives to provide a personable experience, and it's great to know that resonated with you. Your feedback is truly appreciated!
Very thorough and good customer service skills.
Thank you for your kind words, Micheleen! We're delighted to hear that you appreciated the thoroughness of our service and the customer care you received. Your feedback motivates us to keep delivering great experiences.
Donovan was very thorough on his treatments at my home. He was knowledgeable and listened well!! Really nice guy!!
Thank you for the fantastic review! It's wonderful to hear that your tech provided thorough and attentive service during your treatments. We appreciate your feedback and are glad you had a positive experience with him!
Thanks Andrew for taking care of the holes that you discovered in the foundation of my condo! I really appreciate how thorough you were!!!
Thank you for your kind words, Peggy! We're delighted to hear that your tech provided thorough service in addressing the foundation issues. Your appreciation means a lot to us!
We love Midwest Pest! they are so kind and helpful and their products are kid+pet safe so we never have to worry. We have a large home with multiple entry ways and wooded area behind our home so we definitely needed some extra help with the critter population and these guys have been consistent and effective!
Thank you for your wonderful feedback, Laura! It’s fantastic to hear that you found our team kind and helpful. We're glad our kid and pet-safe products have provided you peace of mind while addressing the critter situation around your home. It's great to know that our efforts have been consistent and effective for you. Your support means a lot to us!
On time and did a great job!
Thank you for the fantastic review! We're glad to hear that our team was punctual and met your expectations. Your satisfaction is our priority, and we appreciate your feedback.
Analyzing 9,888,5089.9M ReviewsFor 27,85827.9K Experts
