Analyzing 8,495,3378.5M ReviewsFor 24,12024.1K Experts
Google reviewers rate Minna’s Massage Spa 4.9 out of 5 based on 557 reviews, with the owner responding to 99% of feedback. Customers frequently praise the clean environment, friendly staff, and effective deep tissue, Swedish, and cupping services at reasonable prices. Recurring themes include punctuality and clear communication regarding pressure preferences. However, some low-star reviews cite issues with mandatory tipping policies, long wait times for walk-ins, and instances where the massage intensity did not match the requested service.
Data from Google, last updated November 5, 2026.
Score per factor (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: craft & service and value; weakest: reliability.
Bar = this company · dark tick = category median.
557 Google reviews we collected
Phrases our text analysis found in 466 written reviews
Price verdicts customers left with their Google review
How often each topic comes up in the written reviews
We read 466 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.
“Massage service included the hot rocks and thorough technique- front desk very friendly”
“I personally think that’s rude and offensive”
“Friendly courteous staff and an excellent experience.”
“I'd recommend to anyone looking for a relaxing experience at an affordable price.”
“Place is overpriced and overrated.”
“Highly recommend deep tissue with medium pressure was just the right thing for body tension.”
“I highly recommend customers seeking a professional massage try ANY other location than this one.”
“I did not wait to be seen and my MT got to work quickly.”
“Excellent service and my massage therapist was so kind and gentle and listened to my needs!”
“Honestly they gave me and my wife a better price than the Groupon and the massage was amazing for the both of us.”
praise complaint · found by our text analysis, Google review wording unchanged.
Customers hired Minna’s Massage Spa for 1 kind of job. Pick one to see what they paid and said.
Massage service included the hot rocks and thorough technique- front desk very friendly
Great place calming atmosphere. The couples massages were a perfect treat. Highly recommend deep tissue with medium pressure was just the right thing for body tension.
Friendly courteous staff and an excellent experience. We will definitely be back
This was my first time at Minna's. It was amazing. Relaxing. Caring and just overall great. I will continue to go monthly.
Had a couples massage @Minnas. The masseuse are wonderful. Requested a deep tissue on my shoulders and entire back. Casey did a wonderful job and highly recommend them. Location is spotless, perfect ambience for relaxation and decompression.
Excellent service and my massage therapist was so kind and gentle and listened to my needs! I’ll be back again
| Job | Reviews | Category typical |
|---|---|---|
| Skin treatments | 10 | $103–$149 |
4.9 ★★★★★ 557 reviews on Google · rating breakdown
Reviews from Google, shown as published (original wording, unedited).
Very good massage
Thank you so much! We're so glad you enjoyed a very good massage — that means the world to us. We look forward to welcoming you back again soon!
Massage service included the hot rocks and thorough technique- front desk very friendly
Thank you so much for your wonderful review! We're absolutely delighted that you enjoyed the hot rocks and thorough massage technique — and that our front desk team was very friendly. That means the world to us. We look forward to welcoming you back for another relaxing and thorough session soon!
Great place calming atmosphere. The couples massages were a perfect treat. Highly recommend deep tissue with medium pressure was just the right thing for body tension.
Thank you so much for your wonderful review! We're absolutely delighted that you enjoyed our calming atmosphere and that the couples massages were the perfect treat. It's fantastic that the deep tissue with medium pressure was just right for releasing your body tension. Your high recommendation means the world to us. We look forward to welcoming you both back for another relaxing and rejuvenating experience soon!
Friendly courteous staff and an excellent experience. We will definitely be back
Thank you so much for your wonderful review! We're absolutely delighted that you found our staff friendly and courteous — and that you had an excellent experience. Knowing you'll definitely be back means the world to us. We look forward to welcoming you again for another great visit soon!
This was my first time at Minna's. It was amazing. Relaxing. Caring and just overall great. I will continue to go monthly.
Thank you so much for your wonderful review! We're absolutely delighted that your first visit to Minna's was amazing, relaxing, and caring — and that you had such a great overall experience. Knowing you'll continue to come monthly means the world to us. We look forward to welcoming you back for many more relaxing and wonderful visits!
Had a couples massage @Minnas. The masseuse are wonderful. Requested a deep tissue on my shoulders and entire back. Casey did a wonderful job and highly recommend them. Location is spotless, perfect ambience for relaxation and decompression.
Thank you so much for your wonderful review! We're absolutely delighted that you and your partner enjoyed your couples massage at Minnas — and that Casey did such a wonderful job on your shoulders and entire back with the deep tissue work. It's fantastic that you found our location spotless with a perfect ambience for relaxation and decompression. Your high recommendation means the world to us. We'll be sure to pass along your kind words to Casey — she'll be so happy! We look forward to welcoming you both back for another relaxing session soon.
Excellent service and my massage therapist was so kind and gentle and listened to my needs! I’ll be back again
Thank you so much for your wonderful review! We're absolutely delighted that you received excellent service — and that your massage therapist was so kind, gentle, and attentive to your needs. Knowing you'll be back again means the world to us. We look forward to welcoming you back for another relaxing and personalized session soon!
Lisa is Amazing, she is the best!! She always knows what my body needs. Amazing ❤️❤️❤️
Your glowing feedback is a testament to our commitment to excellence. Thank you!
The place was very comfortable and clean. The massage and my first time cupping was out of this world; it felt as though years of tension disappeared in the session. I do not usually get massages but my therapist was gentle and caring in her directions to me. I really enjoyed this experience and cannot wait to come back
Thank you so much for your wonderful and heartfelt review! We're absolutely delighted that you found our place very comfortable and clean — and that your massage and first-time cupping experience felt out of this world, as if years of tension disappeared in a single session. It's especially meaningful that you, as someone who doesn't usually get massages, felt so gently and caringly guided by your therapist. Knowing you can't wait to come back means the world to us. We look forward to welcoming you back for another incredible experience soon!
I love Minna’s. Excellent service for a reasonable price. I got a 90min deep tissue massage from Cassie including hot stones, back scrub, and cupping. She helped release a lot of tension and knots in my upper back. Highly recommend!
Thank you so much for your wonderful review! We're absolutely delighted that you love Minna's and found our service excellent at a reasonable price. It's fantastic that Cassie's 90-minute deep tissue massage — including hot stones, back scrub, and cupping — helped release so much tension and so many knots in your upper back. Your high recommendation means the world to us. We'll be sure to pass along your kind words to Cassie — she'll be so happy! We look forward to welcoming you back for another deeply relieving session soon.
Analyzing 8,495,3378.5M ReviewsFor 24,12024.1K Experts
