iHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 59%98+57.5Reliability 26%97+25.3Value 15%100+15.2Experts Score= 98Not enough data for replies to reviews; its weight is shared by the others.Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.98SCORE
AGradeiLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20.
#21 of 125 electriciansiPosition by Experts Score among all companies we track in this category. · better than 84%
5.0★★★★★243 Google reviews · 24 photos
99%five-star reviews
4.97★last 12 monthsiAverage stars on reviews from the last 12 months only.
0.4%1–2★ in 2 yearsiShare of 1–2★ reviews in the last 24 months — or the 20 newest reviews when the company had fewer than 20 in that time.
100%reviews answered by the owner
$512typical billiMedian bill customers of this company reported in their reviews (needs 3+ priced reviews).
Google reviewers rate Mister Sparky five stars based on two hundred and forty-three reviews, with the owner responding to all feedback. Customers frequently cite punctuality, professional communication, and fair pricing as key positives, noting that technicians often explain issues clearly and complete work efficiently. Services include outlet repairs, lighting installations, and storm damage restoration. The primary criticism involves inconsistent follow-up calls after appointments and one instance where a diagnostic report did not align with the technician's verbal assessment.
Google rating: 5.0 out of 5 from 243 reviews (99% five-star).
Reviews on this page: 243 Google reviews (209 with written comments, 7 with photos).
Owner responses: the business replied to 100% of reviews.
Most recent review: October 22, 2026.
Service: Electrician serving Plum, Pennsylvania.
Data from Google, last updated October 25, 2026.
Score profile vs other electricians
Score per factor (100 = best)iEach factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: reliability.
Mister SparkyElectricians median0 = centre, 100 = best
SatisfactioniSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Mister Sparky: 98/100 on this factor. Category median: 94.A
98
ReliabilityiReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Mister Sparky: 97/100 on this factor. Category median: 93.A
97
Craft & serviceiCraft & service · penalty only, up to −10 pointsGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Not enough reviews for this factor yet. Category median: 98.–
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ValueiValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Mister Sparky: 100/100 on this factor. Category median: 100.A
100
MomentumiMomentum · penalty only, up to −10 pointsPenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Mister Sparky: 100/100 on this factor. Category median: 100.A
100
Replies to reviewsiReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Not enough reviews for this factor yet. Category median: 88.–
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Bar = this company · dark tick = category median.
Star ratings
243 Google reviews we collected
5.0of 5
5 stars24199%
4 stars00%
3 stars10%
2 stars00%
1 star10%
Praise vs complaints
Phrases our text analysis found in 209 written reviews
99%praise
Praise46099%
Complaints61%
PriceiGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Price verdicts customers left with their Google review
99%fair
Great price4137%
Reasonable6458%
Overpriced11%
Not sure44%
$512+7% vs typical electricians
Middle half of what 88 customers paid ($228–$1.3k) · gold mark = category median.
Topic share
How often each topic comes up in the written reviews
7topics
Staff & attitude12527%
Speed & response8418%
Quality & results7215%
Would recommend7015%
Price & value419%
Communication409%
Honesty & trust347%
What customers talk about
We read 209 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.
“On time, polite, competent, fixed my problem quickly and left my house safer than when they arrived.”
“The service technician who came out was very knowledgeable and explained the issue to us and was able to take care of the issue quickly and efficiently.”
“We had an absolutely wonderful experience with Christian from Mister Sparky!”
“Called Mister Sparky to fix a service line that was damaged due to storm.”
“Would totally recommend Mister Sparky and Erin again.”
“I simply can not recommend this company highly enough.”
“Professional, prompt, fair priced and went above and beyond for me as a customer.”
“They did the work we asked, and it wasn't too expensive.”
“Sparky was easy to work with and everything was installed professionally!”
“He was professional, knowledgeable, friendly, and genuinely helpful.”
People customers mention
Dylan17 reviews
Nathan8 reviews
Erin7 reviews
Patrick6 reviews
Murrysville5 reviews
Alexis4 reviews
praise complaint · found by our text analysis, Google review wording unchanged.
Reviews for your job
Customers hired Mister Sparky for 8 kinds of job. Pick one to see what they paid and said.
JonathanLocal Guide · 74 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a week ago★★★★★
Mr. Sparky was easy to work with and everything was installed professionally! Thanks!
Jeremy5 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a week ago★★★★★
Professional and knowledgeable. Everything happened exactly as discussed. Scheduling was easy, and the end result was exactly what I wanted. Highly recommend.
AndreaLocal Guide · 25 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a week ago★★★★★
I had a great first experience with Mister Sparky and even purchased the annual preventative maintenance plan. Thanks Erin!
Paid $1–500Reasonable priceLight fixture repair
Gabe7 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 weeks ago★★★★★
Great service. Matt was wonderful tech. Very educational experience. I appreciate technicians that provide detailed context and summaries.
Mr.12 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★
As a retire Amry master mechanic - Combat Engineer, skilled and trained in Build Engineering, Hydraulic, AC/heat pumps, versus electrical systems. I can not say how good it feels it meet a good technician and assistant technician in the the field. Their inspection on the problem in my home and results to fix it was…
Paid $5,000+Great priceGeneral construction
Sean5 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a month ago★★★★★
Thank you for the great work that you’ve done. Thank you for giving my family peace of mind about getting my electric back to its original state. The service team (Erin and Mike) was very polite informative and supportive.
Great experience. They showed up quickly and were very professional. They took care of my issues and I’m back on track.
Response from the owner · 2 days ago
Jerald , We're delighted you had a great experience with us. Thanks for the 5-star review!!! From re-wiring, ceiling light/fan installation, to EV charger installation & whole home surge protectors we've got you covered.
Kym YoungLocal Guide · 25 reviewsiTotal number of Google reviews Kym has written across all businesses on Google Maps, not just this one.
On time, polite, competent, fixed my problem quickly and left my house safer than when they arrived. Will definitely call again!
Services: Electrical panel repair
Response from the owner · 4 days ago
Kym , We're delighted you had a great experience with us. Thanks for the 5-star review!!! From re-wiring, ceiling light/fan installation, to EV charger installation & whole home surge protectors we've got you covered.
Elisha Singer4 reviewsiTotal number of Google reviews Elisha has written across all businesses on Google Maps, not just this one.
Excellent assistance to schedule. Everyone was exceptionally kind and accommodating to try to get us in as soon as possible - as we did not have lights in the kitchen. The service technician who came out was very knowledgeable and explained the issue to us and was able to take care of the issue quickly and efficiently. Very impressed and happy with all aspects of service.
Response from the owner · 5 days ago
Elisha Your satisfaction is our reward. Thank you for the 5-star review!!!
Jonathan HoffmanLocal Guide · 74 reviewsiTotal number of Google reviews Jonathan has written across all businesses on Google Maps, not just this one.
Professional and knowledgeable. Everything happened exactly as discussed. Scheduling was easy, and the end result was exactly what I wanted. Highly recommend.
I had a great first experience with Mister Sparky and even purchased the annual preventative maintenance plan. Thanks Erin!
Price assessment: Reasonable price
Price: $1–500
Services: Light fixture repair
Response time: 1–2 hr
Response from the owner · a week ago
Andrea Thank you for the high praise! We're glad you enjoyed our service. We're America's On-Time Electrician and we are proud of the exceptional work and customer service we provide, all at a great price. Thank you again!!!
Scott SanceLocal Guide · 35 reviewsiTotal number of Google reviews Scott has written across all businesses on Google Maps, not just this one.
Had Erin out today to diagnosis an electrical problem sucessfully. She was very plesant amd handled everything for me. Would totally recommend Mister Sparky and Erin again.
Response from the owner · a week ago
William , We're delighted you had a great experience with us. Thanks for the 5-star review!!! From re-wiring, ceiling light/fan installation, to EV charger installation & whole home surge protectors we've got you covered.
Sienna Davis11 reviewsiTotal number of Google reviews Sienna has written across all businesses on Google Maps, not just this one.
