Pest control service · Fairview, NJ · reviewed since 2013
iHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%93+50.7Reliability 24%95+23Value 14%100+14.1Replies to reviews 7%19+1.3Craft & service penalty89−1.1Experts Score= 88Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.88SCORE
AGradeiLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20.
#47 of 75 bed bug exterminatorsiPosition by Experts Score among all companies we track in this category. · better than 38%
4.9★★★★★477 Google reviews · 24 photos
94%five-star reviews
4.96★last 12 monthsiAverage stars on reviews from the last 12 months only.
0%1–2★ in 2 yearsiShare of 1–2★ reviews in the last 24 months — or the 20 newest reviews when the company had fewer than 20 in that time.
32%reviews answered by the owner
$110typical billiMedian bill customers of this company reported in their reviews (needs 3+ priced reviews).
Google reviewers rate MiteBuster BedBug & Pest Control 4.9 out of 5 based on 477 reviews. Positive feedback highlights punctual, professional technicians who provide clear communication, thorough inspections, and effective pest removal for bed bugs, mice, and insects. Common criticisms from lower-rated reviews include unresolved infestations despite multiple visits, requests for advance payment, and perceived declines in service quality over time.
Google rating: 4.9 out of 5 from 477 reviews (94% five-star).
Reviews on this page: 477 Google reviews (418 with written comments, 5 with photos).
Owner responses: the business replied to 32% of reviews.
Most recent review: October 25, 2026.
Service: Bed Bug Exterminator serving Fairview, New Jersey.
Data from Google, last updated October 26, 2026.
Score profile vs other bed bug exterminators
Score per factor (100 = best)iEach factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: replies to reviews.
This companyBed Bug Exterminators median0 = centre, 100 = best
SatisfactioniSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.MiteBuster BedBug & Pest Control: 93/100 on this factor. Category median: 94.A
93
ReliabilityiReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.MiteBuster BedBug & Pest Control: 95/100 on this factor. Category median: 93.A
95
Craft & serviceiCraft & service · penalty only, up to −10 pointsGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.MiteBuster BedBug & Pest Control: 89/100 on this factor. Category median: 96.A
89
ValueiValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.MiteBuster BedBug & Pest Control: 100/100 on this factor. Category median: 100.A
100
MomentumiMomentum · penalty only, up to −10 pointsPenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.MiteBuster BedBug & Pest Control: 100/100 on this factor. Category median: 100.A
100
Replies to reviewsiReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.MiteBuster BedBug & Pest Control: 19/100 on this factor. Category median: 95.F
19
Bar = this company · dark tick = category median.
Star ratings
477 Google reviews we collected
4.9of 5
5 stars44694%
4 stars204%
3 stars20%
2 stars00%
1 star92%
Praise vs complaints
Phrases our text analysis found in 418 written reviews
99%praise
Praise97399%
Complaints141%
PriceiGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Price verdicts customers left with their Google review
100%fair
Great price2644%
Reasonable2441%
Overpriced00%
Not sure915%
$110+1% vs typical bed bug exterminators
Middle half of what 27 customers paid ($43–$323) · gold mark = category median.
Topic share
How often each topic comes up in the written reviews
7topics
Staff & attitude28529%
Quality & results21121%
Speed & response15616%
Would recommend14915%
Communication12513%
Honesty & trust394%
Price & value222%
What customers talk about
We read 418 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.
“Jonathan and the team were punctual, professional, courteous, and thorough.”
“It’s extremely shabby and disrespectful for business owners to be disinterested in responding to their customers.”
“Whenever he comes for my monthly pest control service and always does such a great job.”
“60 days and 4 visits later the issue was not resolved.”
“The team was punctual, professional, courteous, and thorough.”
“The service was effective, and I would definitely recommend them for pest removal.”
“Would highly recommend not to use this company ever.”
“They explained everything clearly and provided effective pest removal with no nonsense.”
“He’s incredibly friendly, thorough, and genuinely cares about the work he does.”
“He was thorough, the bed bug control was effective, and the pricing was fair.”
People customers mention
Richard29 reviews
Danny12 reviews
Forrod12 reviews
Anthony10 reviews
Mitebusters9 reviews
Jonathan8 reviews
praise complaint · found by our text analysis, Google review wording unchanged.
Reviews for your job
Customers hired MiteBuster BedBug & Pest Control for 8 kinds of job. Pick one to see what they paid and said.
Love how respectful they are. They really try to give you the best results you can ever expect. There’s this one person to attend us name Anthoni, very respectful man, makes you feel like person not just a customer. He really does give you the information you need and tries to meet with your experience.
Paid $140–160
Valice1 reviewiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 days ago★★★★★
I was very impressed with MiteBuster BedBug and Pest Control. Jimmy was punctual, professional, courteous, and informative. The service was thorough and effective, and I really appreciated the clear communication throughout the process. I would gladly recommend them for reliable pest removal.
Paid $40–60Great priceCockroach extermination
JasonLocal Guide · 299 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★
After doing some research, I called MiteBuster today and spoke with Lewis. He spent about 30 minutes on the phone with me answering every question I had. He wasn't pushy about selling their service at all and was incredibly generous with his time and knowledge.
Based on that conversation alone, they're definitely…
Paid $200+Bed bug extermination
Lemoun1 reviewiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★
They provided me excellent service , Antony the inspector is high professional, very knowledgeable and helpful. Also Antonio is very helpful and he did excellent job .
Paid $200+Great priceTermite inspection
Brian3 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★
Jonathan arrived right on time, was extremely professional and explained the whole process. The crew was courteous, thorough, and the pest removal .
Paid $200+Great price
Hassanah1 reviewiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★
Our tech, Jimmy, was exceptional. He walked through the house, shared best practices, and was very attentive to our concerns and questions. The service was very thorough and I will call them every time!
Love how respectful they are. They really try to give you the best results you can ever expect. There’s this one person to attend us name Anthoni, very respectful man, makes you feel like person not just a customer. He really does give you the information you need and tries to meet with your experience.
Price: $140–160
Pest type: Cockroaches
Response from the owner · a day ago
Nicole, thank you so much for the kind words. We’re glad you felt respected and well taken care of, and that Anthoni made sure you had the information you needed and the best results possible. We truly appreciate you choosing MiteBuster BedBug & Pest Control.
Cashmyr Aubourg4 reviewsiTotal number of Google reviews Cashmyr has written across all businesses on Google Maps, not just this one.
Jonathan and the team were punctual, professional, courteous, and thorough. They explained everything clearly and provided effective pest removal with no nonsense. Great experience overall.
Response from the owner · a day ago
Cashmyr, thank you for the great review. I’m glad Jonathan and the team were punctual, professional, and thorough, and that everything was explained clearly while getting the pest issue handled effectively. We really appreciate you choosing MiteBuster BedBug & Pest Control.
Andrea Galimberti9 reviewsiTotal number of Google reviews Andrea has written across all businesses on Google Maps, not just this one.
Anthoni is absolutely wonderful! Whenever he comes for my monthly pest control service and always does such a great job. He’s incredibly friendly, thorough, and genuinely cares about the work he does. He takes his time, pays attention to detail, and always makes sure everything is taken care of. It’s so nice to have someone who is not only great at their job but also such a pleasure to deal with. I truly appreciate his hard work and excellent service!
Price assessment: Not sure
Services: Service not listed
Pest type: Ants, Spiders, Other
Response from the owner · 2 days ago
Andrea, thank you so much for the kind review! We’re really glad to hear Anthoni consistently does a thorough job on your monthly service and that his friendly, detail-oriented approach makes the whole experience easy and pleasant. We truly appreciate your support and will be sure to pass along your appreciation to him.
Wayne Neighbor2 reviewsiTotal number of Google reviews Wayne has written across all businesses on Google Maps, not just this one.
I was very impressed with MiteBuster BedBug and Pest Control. The team was punctual, professional, courteous, and thorough. Anthoni was especially helpful and made the experience feel smooth and reassuring. I highly recommend them for reliable pest removal.
Response from the owner · 3 days ago
Wayne, thank you for the kind review—I'm glad our team was punctual, professional, and thorough throughout the visit. We really appreciate you calling out Anthoni for making everything feel smooth and reassuring, and thanks for recommending MiteBuster for reliable pest removal.
Damani Kizer2 reviewsiTotal number of Google reviews Damani has written across all businesses on Google Maps, not just this one.
I really appreciated how punctual, professional, courteous, and thorough MiteBuster BedBug and Pest Control was. Jonathan was informative and made the process easy to understand. The service was effective, and I would definitely recommend them for pest removal. If you need this done, I would start with them.
Response from the owner · 4 days ago
Damani, thank you for the kind words. We’re glad you found our team punctual, professional, and thorough, and that Jonathan was able to explain everything clearly and make the process easy to follow. We really appreciate the recommendation and are happy the treatment was effective.
Pharaoh Sargent6 reviewsiTotal number of Google reviews Pharaoh has written across all businesses on Google Maps, not just this one.
I really appreciated how clearly Mite Buster Bed Bug and Pest Control explained everything in plain English. Jonathan was punctual, professional, courteous, and thorough, with no runaround. The service was effective, and I would gladly recommend them for pest removal.
Response from the owner · 4 days ago
Pharaoh, thank you for the great review. We’re glad Jonathan explained everything clearly and provided punctual, professional, and thorough service with results you could see. We really appreciate the recommendation and are here anytime you need help with pest removal.
Valice1 reviewiTotal number of Google reviews Valice has written across all businesses on Google Maps, not just this one.
I was very impressed with MiteBuster BedBug and Pest Control. Jimmy was punctual, professional, courteous, and informative. The service was thorough and effective, and I really appreciated the clear communication throughout the process. I would gladly recommend them for reliable pest removal.
Price assessment: Great price
Price: $40–60
Services: Cockroach extermination
Pest type: Rodents, Cockroaches
Response from the owner · 6 days ago
Valice, thank you so much for the kind words. We’re glad Jimmy’s punctual, professional approach and clear communication made the whole process smooth, and that the treatment was thorough and effective. We really appreciate the recommendation and are here anytime you need us.
elai davidson1 reviewiTotal number of Google reviews elai has written across all businesses on Google Maps, not just this one.
Jimmy was punctual, professional, courteous, and thorough. He explained everything clearly and provided effective bed bug control. The whole experience was informative and hassle free. Highly recommend Mite Buster Bed Bug and Pest Control.
Price assessment: Great price
Services: Cockroach extermination
Pest type: Cockroaches
Response from the owner · a week ago
Thank you, Elai—I'm really glad to hear Jimmy was punctual, professional, and thorough, and that he took the time to explain everything clearly. We’re happy the bed bug treatment was effective and that the whole process felt informative and hassle-free. We truly appreciate the recommendation.
Davis Argueta1 reviewiTotal number of Google reviews Davis has written across all businesses on Google Maps, not just this one.
I really appreciated how professional and courteous MiteBuster BedBug and Pest Control was. Anthoni was friendly, helpful, and worked around my schedule without making anything complicated. The whole experience was smooth and reassuring.
Price assessment: Reasonable price
Services: Service not listed
Response from the owner · a week ago
Thanks, Lindsay—I'm really glad you appreciated how professional and courteous our team was. Anthoni will be happy to hear his friendly help and flexibility made scheduling easy and the whole process smooth and reassuring.
