iHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 69%96+66.5Reliability 31%93+28.6Experts Score= 95Not enough data for value, replies to reviews; its weight is shared by the others.Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.95SCORE
AGradeiLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20.
#3 of 16 chimney sweep servicesiPosition by Experts Score among all companies we track in this category. · better than 87%
5.0★★★★★21 Google reviews · 24 photos
100%five-star reviews
5.00★last 12 monthsiAverage stars on reviews from the last 12 months only.
0%1–2★ in 2 yearsiShare of 1–2★ reviews in the last 24 months — or the 20 newest reviews when the company had fewer than 20 in that time.
Google reviewers rate Moses Chimney five stars based on twenty-one reviews, with the owner responding to all feedback. Customers describe services including chimney cleaning, inspections, rebuilds, and waterproofing, noting punctual arrival and easy online scheduling. Recurring themes highlight professional communication, thorough video documentation of inspections, and fair pricing without upselling. No negative patterns or criticisms appear in the provided excerpts.
Google rating: 5.0 out of 5 from 21 reviews (100% five-star).
Reviews on this page: 21 Google reviews (20 with written comments, 5 with photos).
Owner responses: the business replied to 100% of reviews.
Most recent review: October 22, 2026.
Service: Chimney Sweep Service serving Detroit, Michigan.
Data from Google, last updated October 25, 2026.
Score profile vs other chimney sweep services
Score per factor (100 = best)iEach factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: momentum and satisfaction; weakest: reliability.
Moses ChimneyChimney Sweep Services median0 = centre, 100 = best
SatisfactioniSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Moses Chimney: 96/100 on this factor. Category median: 85.A
96
ReliabilityiReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Moses Chimney: 93/100 on this factor. Category median: 80.A
93
Craft & serviceiCraft & service · penalty only, up to −10 pointsGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Not enough reviews for this factor yet. Category median: 94.–
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ValueiValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Not enough reviews for this factor yet. Category median: 100.–
–
MomentumiMomentum · penalty only, up to −10 pointsPenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Moses Chimney: 100/100 on this factor. Category median: 100.A
100
Replies to reviewsiReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Not enough reviews for this factor yet. Category median: 42.–
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Bar = this company · dark tick = category median.
Star ratings
21 Google reviews we collected
5.0of 5
5 stars21100%
4 stars00%
3 stars00%
2 stars00%
1 star00%
Praise vs complaints
Phrases our text analysis found in 20 written reviews
100%praise
Praise54100%
Complaints00%
Topic share
How often each topic comes up in the written reviews
7topics
Would recommend1222%
Quality & results1120%
Staff & attitude1019%
Speed & response917%
Communication713%
Honesty & trust36%
Price & value24%
What customers talk about
We read 20 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.
“I would definitely recommend a company that takes the time to educate its customers and gives them peace of mind!”
“I had a great experience with Moses chimney sweeping service, they came on a Sunday which was a plus for me!”
“Very knowledgeable and professional yet very comfortable to talk with and the work was excellent and the crew was cool”
“The puntuality, the advise and prompt execution of the service was outstanding.”
“He walked me through the process, explained his findings, and let me know what they recommended before leaving.”
“What I appreciated most was his transparency and professionalism.”
“Fair price, showed up on time, and didn’t try to sell me anything I didn’t need.”
praise complaint · found by our text analysis, Google review wording unchanged.
Recent reviews
Marlin8 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 days ago★★★★★
Very knowledgeable and professional yet very comfortable to talk with and the work was excellent and the crew was cool
Ethan3 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 days ago★★★★★
Guys are great, showed up in a timely manner. Inspection was quick and straightforward, gave very good advice. Would 100 percent recommend
Alexander1 reviewiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 days ago★★★★★
The puntuality, the advise and prompt execution of the service was outstanding.
At the same day I could use the fire place and it worked perfectly.
Excellent job.
David11 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 days ago★★★★★
I booked online was pretty easy. The technician sent me eta 30 minutes before and the experience was outstanding
Thank you Moses chimney
Susan10 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 days ago★★★★★
Very professional and very thorough. Videoed much of the inspection. I’d recommend them very highly!!
NsombiLocal Guide · 14 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 days ago★★★★★
I had a great experience with Moses chimney sweeping service, they came on a Sunday which was a plus for me! Moe was very thorough, looking at everything, and even invited me to view the camera footage so I could see what was happening inside my chimney. He walked me through the process, explained his findings,…
Very knowledgeable and professional yet very comfortable to talk with and the work was excellent and the crew was cool
Response from the owner · 2 days ago
Marlin, we really appreciate you taking the time to share your experience! It’s great to hear that you felt comfortable talking with our team and that you were happy with the quality of our work. We believe great service starts with good communication, and it means a lot to know that came through. The crew will definitely appreciate your feedback! We’re always here if you ever have questions or need anything in the future.
Moses Chimney
Ethan Martin3 reviewsiTotal number of Google reviews Ethan has written across all businesses on Google Maps, not just this one.
Guys are great, showed up in a timely manner. Inspection was quick and straightforward, gave very good advice. Would 100 percent recommend
Response from the owner · 3 days ago
Ethan, we really appreciate your feedback and recommendation! We believe a good inspection should be straightforward, informative, and leave homeowners feeling confident about their next steps. We’re glad that was your experience with our team. It was a pleasure helping you, and we’re always here if you have any questions or need anything in the future!
Moses Chimney
Alexander Willisch1 reviewiTotal number of Google reviews Alexander has written across all businesses on Google Maps, not just this one.
The puntuality, the advise and prompt execution of the service was outstanding.
At the same day I could use the fire place and it worked perfectly.
Excellent job.
Response from the owner · 5 days ago
Alexander, it’s great to hear that you were able to enjoy your fireplace the very same day! We believe that showing up on time, giving clear advice and getting the job done right should always be a part of the experience. We really appreciate you taking the time to share your feedback. Enjoy your fireplace, and feel free to reach out whenever you need us!
Moses Chimney
David Fogel11 reviewsiTotal number of Google reviews David has written across all businesses on Google Maps, not just this one.
I booked online was pretty easy. The technician sent me eta 30 minutes before and the experience was outstanding
Thank you Moses chimney
Response from the owner · 5 days ago
David, we really appreciate you taking the time to share your experience! We’ve put a lot of effort into making our online booking process simple and convenient, so it’s especially rewarding to hear that it worked well for you. We’re also glad our communication and service met your expectations. Feedback like yours encourages us to keep improving every part of the customer experience. Thank you for choosing us!
Moses Chimney
Susan Ufer10 reviewsiTotal number of Google reviews Susan has written across all businesses on Google Maps, not just this one.
Very professional and very thorough. Videoed much of the inspection. I’d recommend them very highly!!
Response from the owner · 5 days ago
Susan, it’s wonderful to hear that you appreciated the time and attention we put into your inspection! We always want our customers to understand exactly what we’re seeing and why we’re recommending certain repairs. Thank you for your kind words, your recommendation, and for choosing us to take care of the work. We’re excited to get started!
Moses Chimney
Mike7 reviewsiTotal number of Google reviews Mike has written across all businesses on Google Maps, not just this one.
I had a great experience with Moses chimney sweeping service, they came on a Sunday which was a plus for me! Moe was very thorough, looking at everything, and even invited me to view the camera footage so I could see what was happening inside my chimney. He walked me through the process, explained his findings, and let me know what they recommended before leaving. He double checked all my questions were answered.
The pricing was reasonable, too. What I appreciated most was his transparency and professionalism. When they finished, I had a much clearer understanding of my chimney’s condition, whether it was safe to use, and what steps were needed next. I felt confident that they had done the job they came to do. I would definitely recommend a company that takes the time to educate its customers and gives them peace of mind!
Response from the owner · 6 days ago
We really appreciate you taking the time to write such a thoughtful and detailed review. It was a pleasure helping you better understand your chimney and its condition. We’ve always believed that homeowners deserve to see what we see, understand what’s going on and feel comfortable asking questions. Hearing that you felt informed and confident by the end of our visit means a lot to us.
Feedback like yours is what keeps us motivated to continue improving and providing the best service we can. Thank you again for your trust and for sharing your experience with us. Don’t hesitate to reach out if you ever have any questions or need anything in the future. We’re always happy to help !
Moses Chimney
Tiberio Frisoli16 reviewsiTotal number of Google reviews Tiberio has written across all businesses on Google Maps, not just this one.
He’s exceptional and very knowledgeable. He’s very kind. He even did a follow up troubleshooting with me over FaceTime to fix a relatively simple follow-up problem. I would recommend him highly.
Response from the owner · 6 days ago
Tiberio, it was a pleasure working with you! It’s always great to hear from our customers, even a year after the original service. We believe good service doesn’t end when the job is completed, and we’re always happy to help whenever something comes up. We really appreciate your continued trust and are glad we could help get everything taken care of!
Moses Chimney
Juli Rossi4 reviewsiTotal number of Google reviews Juli has written across all businesses on Google Maps, not just this one.
Moe and Joe We're very professional I have a small dog and they made an effort to pet him and put him at ease which is very important to me. They found the problem quickly and fixed my unit in no time I would recommend them to anybody who needs any kind of fireplace maintenance!
Response from the owner · a week ago
Really appreciate you taking the time to share your experience. It means a lot to know that our work and attention to detail made a difference. We enjoyed working with you and we’re always just a phone call away if you ever need anything thanks again for choosing us.
Lauren To5 reviewsiTotal number of Google reviews Lauren has written across all businesses on Google Maps, not just this one.
Moses Chimney has been great to work with! Easy to schedule, great communication, and very knowledgeable. We needed a chimney inspection for our new home and were provided with lots of knowledge and advice. Would definitely recommend!
Response from the owner · a week ago
Thanks so much for your kind words! Our team is thrilled to hear you had a great experience with the chimney inspection.
