Mover · Cottonwood Heights, UT · reviewed since 2014
iHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%89+48.5Reliability 24%78+18.9Value 14%100+14.1Replies to reviews 7%15+1.1Craft & service penalty88−1.2Experts Score= 81Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.81SCORE
AGradeiLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20.
#278 of 342 moversiPosition by Experts Score among all companies we track in this category. · better than 19%
4.9★★★★★531 Google reviews · 24 photos
96%five-star reviews
4.87★last 12 monthsiAverage stars on reviews from the last 12 months only.
4.3%1–2★ in 2 yearsiShare of 1–2★ reviews in the last 24 months — or the 20 newest reviews when the company had fewer than 20 in that time.
7%reviews answered by the owner
$985typical billiMedian bill customers of this company reported in their reviews (needs 3+ priced reviews).
Customers frequently cite punctuality, efficient packing, and careful handling of belongings as key benefits of Moving Connections. Recurring themes include straightforward pricing and professional communication from both office staff and movers. However, some low-star reviews report instances of items being left behind, trucks arriving early without starting work, and final charges exceeding initial estimates.
Google rating: 4.9 out of 5 from 531 reviews (96% five-star).
Reviews on this page: 531 Google reviews (518 with written comments, 7 with photos).
Owner responses: the business replied to 7% of reviews.
Most recent review: October 24, 2026.
Service: Mover serving Cottonwood Heights, Utah.
Data from Google, last updated November 2, 2026.
Score profile vs other movers
Score per factor (100 = best)iEach factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: replies to reviews.
Moving ConnectionsMovers median0 = centre, 100 = best
SatisfactioniSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Moving Connections: 89/100 on this factor. Category median: 93.A
89
ReliabilityiReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Moving Connections: 78/100 on this factor. Category median: 91.B
78
Craft & serviceiCraft & service · penalty only, up to −10 pointsGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Moving Connections: 88/100 on this factor. Category median: 94.A
88
ValueiValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Moving Connections: 100/100 on this factor. Category median: 100.A
100
MomentumiMomentum · penalty only, up to −10 pointsPenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Moving Connections: 100/100 on this factor. Category median: 100.A
100
Replies to reviewsiReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Moving Connections: 15/100 on this factor. Category median: 77.F
15
Bar = this company · dark tick = category median.
Star ratings
531 Google reviews we collected
4.9of 5
5 stars51096%
4 stars51%
3 stars20%
2 stars51%
1 star92%
Praise vs complaints
Phrases our text analysis found in 518 written reviews
97%praise
Praise1,09997%
Complaints383%
PriceiGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Price verdicts customers left with their Google review
95%fair
Great price1255%
Reasonable941%
Overpriced15%
Not sure00%
$985+3% vs typical movers
Middle half of what 16 customers paid ($556–$1.6k) · gold mark = category median.
Topic share
How often each topic comes up in the written reviews
7topics
Staff & attitude31328%
Speed & response28125%
Would recommend20618%
Quality & results16815%
Price & value979%
Communication444%
Honesty & trust282%
What customers talk about
We read 518 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.
“Oscar and Isaac were kind and fast, and it was clear that Bill genuinely cares about his employees.”
“The movers also were rude and snapped at us a couple of times.”
“This was likely the most seamless and efficient move I have ever experienced.”
“Two guys worked at a slow pace and one guy worked hard.”
“If you are using this company i definitely recommend requesting them as your crew.”
“This company had great reviews and I even had a coworker recommend them saying how nice and efficient they were.”
“Thank you Cody, Luis, and Dan for the beyond excellent service and for taking such good care of my home & furniture, and for accommodating my tight sc…”
“Not the worst thing, but it seemed like they just threw things into the truck.”
“They went above and beyond worked hard worked smart and got it done absolutely worth every penny!”
“Overcharged me by an hour and broke items.”
“Communication was great and they got to the new location so quickly.”
“I trust them completey and will use them again and again.”
“Not reliable, they leave when move is not finished, trucks are so small and rundown, no care for your furniture and home.”
People customers mention
Chase55 reviews
Henry54 reviews
Lance47 reviews
Jesse44 reviews
Josh43 reviews
Bracken33 reviews
praise complaint · found by our text analysis, Google review wording unchanged.
Reviews for your job
Customers hired Moving Connections for 8 kinds of job. Pick one to see what they paid and said.
AAshley7 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a week ago★★★★★
We loved our experience with Moving Connections from start to finish. Oscar and Isaac were kind and fast, and it was clear that Bill genuinely cares about his employees. You can see it in the culture he has built, where the movers and everything they do are truly valued. The straightforward pricing was a big help…
Paid $500–1,000Local moving
NNatassja7 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 weeks ago★★★★★
Oscar and Issac were phenomenal. I have used this company 3 times now and based off my last experience I almost didn’t use them again. I am so glad that I did because Oscar and Issac set the bar high for this company. If you are using this company i definitely recommend requesting them as your crew.
EElizabethLocal Guide · 20 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★
I just worked with Moving Connections for my 3rd move with them and HIGHLY RECOMMEND them to anyone! Organized, detailed oriented and white glove care with my furniture and valuables! I trust them completey and will use them again and again. Joshua and Danny + Jerry were top notch movers!
Paid $500–1,000Great priceLocal moving
MMadelyn4 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★
We had a great experience moving out of state with Kamron and Luis’s help. They were so careful with our belongings and not a single item was damaged. Communication was great and they got to the new location so quickly. Thank you!
Paid $4,500–5,000Reasonable priceService not listed
GGarrett4 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★
Cody and Luis were very helpful moving us out of our 4 bedroom house and into our new one. They were very professional, took care of our things, and made sure they were put in the proper places. What probably would’ve taken us a couple days took them 6 hours from start to finish.
EEmmaLocal Guide · 21 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★
Cole and Louis were fantastic movers. They were professional, kind, and worked quickly. They were willing to take extra time to ensure things were in the right place and that I was happy. I highly recommend this company for moving. In my case, I was moving from a third floor condo to a second story condo a few miles away. There were stairs, a plenty.
We loved our experience with Moving Connections from start to finish. Oscar and Isaac were kind and fast, and it was clear that Bill genuinely cares about his employees. You can see it in the culture he has built, where the movers and everything they do are truly valued. The straightforward pricing was a big help too, and it was one of the reasons we chose Moving Connections.
Price: $500–1,000
Services: Local moving
F
Fred P3 reviewsiTotal number of Google reviews Fred has written across all businesses on Google Maps, not just this one.
I had a great relocation experience with Moving Connections. I worked with Dan in the office, and Joshua and Cody were my primary packers and movers. They did outstanding work throughout the process.
I relocated from Salt Lake City to another state and have moved many times before. This was likely the most seamless and efficient move I have ever experienced. The team was professional, careful, and highly organized.
Response from the owner · 2 weeks ago
Thank you for taking the time to share your experience! We’re delighted to hear that Dan, Joshua, and Cody made your interstate/ long distance move so smooth and hassle-free. High praise from a seasoned mover really means a lot to our entire team. Best of luck in your new state and new home! Give us a call next time you'd like to relocate. :)
J
Jane yager9 reviewsiTotal number of Google reviews Jane has written across all businesses on Google Maps, not just this one.
Moving Connections is the BEST moving company I have ever used. Dan was perfection at estimating and scheduling my move so that it would work within my budget and tight timeline. The movers, Cody and Luis, took excellent care of my furniture and other items as well as my home, floors, stairs, and walls. Moving Connections and their superb staff of Cody, Luis and Dan are true gems! They were prompt, professional, fast, and very knowledgeable about how to prep, move, and store furniture and other items so as to do no damage to any moved item or any part of my home. Cody & Luis kept my walls & stair railing from being impacted during a challenging move up and down stairs. Cody & Luis were done so fast, it was amazing to watch them work! Cody and Luis carefully wrapped everything for storage in my garage, made a placement plan and followed it to efficiently stack and store everything. They also took excellent care of leather items, and did not damage any item they moved. Cody and Luis also did not damage any walls even with a tricky turn that Cody & navigated easily like true moving professionals! They finished ahead of schedule and gave me back the previous gift of time! I am definitely using Moving Connections and specifically requesting Cody & Luis to move my furniture and other items back into my home! Thank you Cody, Luis, and Dan for the beyond excellent service and for taking such good care of my home & furniture, and for accommodating my tight schedule at the last minute! I have Moving Connections on speed dial to move my things back when ready! Thank you Cody, Luis, and Dan!!!! You are the VERY BEST!!!
Price assessment: Great price
Price: $1–500
Services: Local moving
Response from the owner · 3 weeks ago
Hello Jane! Thank you so much for the glowing review and for taking the time to share your experience with us. We are thrilled to hear that Dan, Cody, and Luis made your move smooth, efficient, and stress-free (especially with that tight timeline and tricky staircase!) We'll be sure to pass along your kind words to the whole team. Whenever you're ready to move your things back, Cody, Luis, and the rest of the Moving Connections crew will be more than happy to help. Thanks again for choosing us!
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Natassja Giles7 reviewsiTotal number of Google reviews Natassja has written across all businesses on Google Maps, not just this one.
Oscar and Issac were phenomenal. I have used this company 3 times now and based off my last experience I almost didn’t use them again. I am so glad that I did because Oscar and Issac set the bar high for this company. If you are using this company i definitely recommend requesting them as your crew.
Price assessment: Great price
Price: $1,000–1,500
Services: Local moving, Oversized-item moving
Response from the owner · 3 weeks ago
Thank you for your wonderful review! We are absolutely thrilled to hear that Oscar and Isaac provided you with a phenomenal experience and set such a high bar. We will be sure to pass along your praise—they will be so happy to know they earned your accolades!
Your loyalty means the world to us. We look forward to serving you again in the future, and you can absolutely request Oscar and Isaac for your next crew!
Moving Connections
P
P PalmLocal Guide · 38 reviewsiTotal number of Google reviews P has written across all businesses on Google Maps, not just this one.
Cody and Isaac packed up our house into a shipping trailer. Packed tighter than a pair of skinny jeans. Good work boys! Would def use again.
Price assessment: Reasonable price
Response from the owner · 4 weeks ago
Haha thank you so much for the 5 star review! We appreciate your business. Please give us a call again soon!
E
Elizabeth GiersbrookLocal Guide · 20 reviewsiTotal number of Google reviews Elizabeth has written across all businesses on Google Maps, not just this one.
I just worked with Moving Connections for my 3rd move with them and HIGHLY RECOMMEND them to anyone! Organized, detailed oriented and white glove care with my furniture and valuables! I trust them completey and will use them again and again. Joshua and Danny + Jerry were top notch movers!
Price assessment: Great price
Price: $500–1,000
Services: Local moving
Response from the owner · a month ago
Elizabeth, thank you so much for trusting us with your move. We are so happy to hear that Joshua, Danny, and Jerry provided you with our top notch service. Thanks again for your repeated business. We look forward to moving you next time!
E
Erik Simpson4 reviewsiTotal number of Google reviews Erik has written across all businesses on Google Maps, not just this one.
Thanks for the great feedback! We're thrilled to hear Cody and Luis took care of you with fast, efficient service. We'll be sure to pass along the kind words to them!
R
Ralf Kloeckner5 reviewsiTotal number of Google reviews Ralf has written across all businesses on Google Maps, not just this one.
Both the in-office staff (Dan) and the moving staff (Joshua, Luis, Jerry) were courteous, professional, flexible, and effective. They came on time, delivered on time, and everything was very effortless.
Services: Local moving, Service not listed
Response from the owner · 2 months ago
Thanks so much for the glowing review! We're delighted to hear that Dan, Joshua, Luis, and Jerry made your move effortless, punctual, and smooth from start to finish. We'll happily pass your kind words along to the whole team!
M
Melissa Blanco2 reviewsiTotal number of Google reviews Melissa has written across all businesses on Google Maps, not just this one.
These guys are AMAZING! They were able to work me into their schedule on short notice. Joshua and Cody moved everything I own out of a 26ft truck into my apt. They put boxes in the exact room I asked for them to go. They even moved boxes around for me if I wanted it in another room. I've moved A LOT and these guys were very very good. I HIGHLY RECOMMEND Moving Connections.
Services: Local moving
Response from the owner · 2 months ago
Thanks for the high recommendation! We're thrilled Joshua and Cody fit you in for a last-minute move and made your apartment moving experience seamless. Our professional movers always aim to provide top-rated, flexible service. Thanks for trusting Moving Connections!
M
Madelyn Micevych4 reviewsiTotal number of Google reviews Madelyn has written across all businesses on Google Maps, not just this one.
We had a great experience moving out of state with Kamron and Luis’s help. They were so careful with our belongings and not a single item was damaged. Communication was great and they got to the new location so quickly. Thank you!
Price assessment: Reasonable price
Price: $4,500–5,000
Services: Service not listed
Response from the owner · 2 months ago
Thank you so much for the wonderful review! We’re thrilled to hear that Kamron and Luis made your out-of-state move a smooth and stress-free experience. Taking great care of your belongings, keeping you informed, and getting everything safely to your new home are exactly what we strive for. We’ll be sure to share your kind words with Kamron and Luis. Thank you for trusting us with your move, and we wish you all the best in your new home!
Team Moving Connections
