Analyzing 5,890,1035.9M ReviewsFor 16,26616.3K Experts
Customers consistently praise the towing service for its punctuality, professional demeanor, and clear communication, often noting that drivers provide photo updates to reassure clients. While the company holds a perfect five-star rating from over two hundred reviews, a recurring criticism in low-star feedback highlights concerns about high pricing, with one reviewer suggesting they were overcharged during a holiday emergency.
Data from Google, last updated October 25, 2026.
Score per factor (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: reliability.
Bar = this company · dark tick = category median.
212 Google reviews we collected
Phrases our text analysis found in 181 written reviews
Price verdicts customers left with their Google review
How often each topic comes up in the written reviews
We read 181 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.
“There early, very thorough, explained what he was going to do, very kind and had us taken care of very quickly!”
“The tow driver, Hasan arrived on time and was extremely professional.”
“ALAWSI IS GREAT GREAT GREAT GUY,HE WAS VERY NICE AND DEFINITELY GOT THE JOB DONE IN A TIMELY AND SAFE MANNER…I RECOMMEND THIS COMPANY ANYTIME OF THE YEAR.”
“I highly recommend ND Towing Service if all their drivers are this way =)”
“He communicated all along the way and represented your company well.”
“There prices are affordable and good definitely recommend a tow from them great people.”
“The long wait time was expected since it was during evening rush hour but honestly didn’t take too long for him to get to me.”
praise complaint · found by our text analysis, Google review wording unchanged.
Customers hired ND Towing Service for 4 kinds of job. Pick one to see what they paid and said.
Hasan was very kind and diligent getting me home. He literally went the extra mile to help me. Thank you so much.
This company is AMAZING! The gentleman, Hassan, picked up the vehicle, got it to its destination and sent all of the pictures that I needed to see that he did such a phenomenal job! I would only use this company for my towing and vehicle needs!
Our driver Hassan was amazing! There early, very thorough, explained what he was going to do, very kind and had us taken care of very quickly!! 5 🌟 's Many thanks
Great job towing my RV! Hassan went above and beyond overcoming multiple obstacles to get it done!!
My tow truck driver, assigned to me through AAA, was great! My request was a pretty far tow, and I kind of felt guilty about that, but Hasan was so nice and informative, I could just tell he takes pride in what he does. He did not have any comments about the drive and he was very professional with pictures…
Hassan was very nice and was a big help whenever we got stuck. We got back safe and sound because of him.
| Job | Reviews | Category typical |
|---|---|---|
| Car towing | 43 | — |
| Special vehicle towing | 4 | — |
| Motorcycle towing | 3 | — |
| Battery | 2 | — |
5.0 ★★★★★ 212 reviews on Google · rating breakdown
Reviews from Google, shown as published (original wording, unedited).
Great and quick service !
Hasan was very kind and diligent getting me home. He literally went the extra mile to help me. Thank you so much.
Very professional. On time. Highly recommend.
Timely , Great communication, polite and quick ! Thanks again Hassan
This company is AMAZING! The gentleman, Hassan, picked up the vehicle, got it to its destination and sent all of the pictures that I needed to see that he did such a phenomenal job! I would only use this company for my towing and vehicle needs!
Our driver Hassan was amazing! There early, very thorough, explained what he was going to do, very kind and had us taken care of very quickly!! 5 🌟 's Many thanks
Great job towing my RV! Hassan went above and beyond overcoming multiple obstacles to get it done!!
Great service! Great price! Hassan is the man
My tow truck driver, assigned to me through AAA, was great! My request was a pretty far tow, and I kind of felt guilty about that, but Hasan was so nice and informative, I could just tell he takes pride in what he does. He did not have any comments about the drive and he was very professional with pictures throughout the whole tow! I couldn’t have asked for a better experience! Thank you Hasan!!! I highly recommend ND Towing Service if all their drivers are this way =)
Hassan was very nice and was a big help whenever we got stuck. We got back safe and sound because of him.
Analyzing 5,890,1035.9M ReviewsFor 16,26616.3K Experts
