Analyzing 6,632,2586.6M ReviewsFor 18,54118.5K Experts
Customers frequently cite fast turnaround times, fair pricing, and friendly communication as key benefits of the shop's services, which range from routine maintenance to custom engine builds. Recurring praise highlights the staff's willingness to assist with minor issues without charge and their honesty regarding repair costs. However, several low-star reviews allege that the shop performed unauthorized work, failed to provide invoices, and charged for services that were not completed or verified.
Data from Google, last updated October 25, 2026.
Score per factor (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: craft & service and satisfaction; weakest: replies to reviews.
Bar = this company · dark tick = category median.
59 Google reviews we collected
Phrases our text analysis found in 44 written reviews
Price verdicts customers left with their Google review
How often each topic comes up in the written reviews
We read 44 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.
“Wonderful service, didn’t talk down to me or try to get anymore money out of me.”
“Even though they didn't fix it, there's so much more of this, it's not even funny.”
“Quick response time, fair pricing, and exceptional results.”
“Friendly, local service that truly cares about the community and getting the job done right.”
“Went to Chris on a recommendation, needed an cv axle changed quickly before an unexpected road trip, they had it done in half a day.”
“I highly recommend neighborhood service for any and all cars.”
“Genuinely nice and friendly people.”
praise complaint · found by our text analysis, Google review wording unchanged.
Customers hired Neighborhood Service for 7 kinds of job. Pick one to see what they paid and said.
Top-notch performance! Quick response time, fair pricing, and exceptional results. Friendly, local service that truly cares about the community and getting the job done right. 5 stars all around!
Went to Chris on a recommendation, needed an cv axle changed quickly before an unexpected road trip, they had it done in half a day. Highly recommend
Super friendly and thorough. I highly recommend neighborhood service for any and all cars.
Wonderful service, didn’t talk down to me or try to get anymore money out of me. Truck runs better than it ever has. Genuinely nice and friendly people. Will be going again
Great place, took my moms van there for a gas leak...... Nobody else would even touch it.... I called neighbors, and was able to drop it off the next morning..... 5 stars
Tried overcharging and I can't even verify they performed the work requested. I'm halfway through the projected next oil change and the oil is filthy. I don't believe the oil was changed. Now the engine sounds funny, and not in a good way. Won't be going back there.
| Job | Reviews | Category typical |
|---|---|---|
| General repairs & maintenance | 8 | — |
| Exhaust | 4 | — |
| Engine repair | 4 | — |
| Brakes | 3 | — |
| Oil change | 3 | — |
| Transmission | 2 | — |
| Wheel alignment | 2 | — |
4.8 ★★★★★ 59 reviews on Google · rating breakdown
Reviews from Google, shown as published (original wording, unedited).
Top-notch performance! Quick response time, fair pricing, and exceptional results. Friendly, local service that truly cares about the community and getting the job done right. 5 stars all around!
You have a problem, he has the solution. Best prices around!
Went to Chris on a recommendation, needed an cv axle changed quickly before an unexpected road trip, they had it done in half a day. Highly recommend
Super friendly and thorough. I highly recommend neighborhood service for any and all cars.
I was referred to this place by my friend who lives in Columbia.But unfortunately, they told me they did four thousand dollars worth of work on my car.They didn't have an invoice, didn't ask for my permission before doing the work.And then told me I could go ahead and just pay four hundred.Even though they didn't fix it, there's so much more of this, it's not even funny.It's sickening what they did to me.They also changed my battery wire from black to red.So now I have two red wires going to my battery.Why would a professional company do this?Because I'm a girl or because i'm not from Columbia??? They were breaking the law, and I showed told them proof of that, and they did not charge me and told me to leave and take my car.And even though I wanted to pay for my diagnostics, which was what I said to begin with, they wouldn't take my money for the diagnostics.I told him I was going to pay him again for that.And he said he wouldn't want to argue about it with me because my grandkids were with me and to just take my car and go.Wow, that is so NOT professional at all.I've had my cars worked on at shops since I was sixteen.And i had never had an experience like this.In my entire life, I guess they thought I was just gonna pay it.And walk away.I'm so grateful that I didn't.I would never refer them.
Wonderful service, didn’t talk down to me or try to get anymore money out of me. Truck runs better than it ever has. Genuinely nice and friendly people. Will be going again
Very comfortable place to do business with.
One of the best ships round. You can trust them
Great place, took my moms van there for a gas leak...... Nobody else would even touch it.... I called neighbors, and was able to drop it off the next morning..... 5 stars
Tried overcharging and I can't even verify they performed the work requested. I'm halfway through the projected next oil change and the oil is filthy. I don't believe the oil was changed. Now the engine sounds funny, and not in a good way. Won't be going back there.
Analyzing 6,632,2586.6M ReviewsFor 18,54118.5K Experts
