Analyzing 5,827,1615.8M ReviewsFor 16,09716.1K Experts
Google reviewers give NewStar Appliance And Electronics a perfect five-star rating based on twenty-five reviews, highlighting rapid response times and same-day service availability. Customers frequently note that technicians diagnose issues quickly, provide upfront cost estimates, and carry necessary parts on-site to complete repairs in a single visit. The service is described as professional, with clear explanations of problems and solutions, while no common criticisms appear in the available excerpts.
Data from Google, last updated October 25, 2026.
Score per factor (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and craft & service; weakest: reliability.
Bar = this company · dark tick = category median.
25 Google reviews we collected
Phrases our text analysis found in 19 written reviews
How often each topic comes up in the written reviews
We read 19 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.
“Called New Star Appliance and Electronics and repairman responded to call in morning and came out same day in the afternoon.”
“He was timely, polite, professional, and clearly explained what was wrong.”
“It's not every day I have an appliance repair issue but will definitely recommend NewStar to my friends and family and use again in future.”
“He explained the overall process before the appointment on the phone and even more details in person.”
“He immediately diagnosed the problem, and fixed it.”
“He was SO quick, helpful, and affordable.”
“Took technician a few minutes to diagnose problem, offered solution and costs upfront.”
praise complaint · found by our text analysis, Google review wording unchanged.
Customers hired NewStar Appliance And Electronics for 8 kinds of job. Pick one to see what they paid and said.
Amer came the next day after calling. He was timely, polite, professional, and clearly explained what was wrong. He immediately diagnosed the problem, and fixed it. I highly recommend.
He was able to assess the problem, find a difficult part and come back to repair in one day! Very easy and pleasant to deal with. Came within 30 minutes of first call!
He was SO quick, helpful, and affordable. We had him come back twice to fix a dishwasher and freezer and both times he was extremely helpful and fixed the issues. Would 100% recommend! Thank you!
They came within a few hours of my call. Very professional explained everything to me. I will be using this business again. Very happy with everything.
Refrigerator was not cooling any more. Called New Star Appliance and Electronics and repairman responded to call in morning and came out same day in the afternoon. Took technician a few minutes to diagnose problem, offered solution and costs upfront. He had the parts in the back of his van and went straight to…
No worries about dryer vent fire or problems now. Amer fixed problems with washer and dryer that I lived with for years. Thanks for getting everything done so quickly and efficiently! Would highly recommend and use his services again!
| Job | Reviews | Category typical |
|---|---|---|
| Refrigerator/freezer repair | 7 | — |
| Refrigerator repair | 5 | — |
| Stove & cooktop repair | 4 | — |
| Dishwasher repair | 4 | — |
| Oven repair | 3 | — |
| Stove, cooktop & oven repair | 3 | — |
| Microwave repair | 2 | — |
| Dryer repair | 2 | — |
5.0 ★★★★★ 25 reviews on Google · rating breakdown
Reviews from Google, shown as published (original wording, unedited).
Amer came the next day after calling. He was timely, polite, professional, and clearly explained what was wrong. He immediately diagnosed the problem, and fixed it. I highly recommend.
He was able to assess the problem, find a difficult part and come back to repair in one day! Very easy and pleasant to deal with. Came within 30 minutes of first call!
He was SO quick, helpful, and affordable. We had him come back twice to fix a dishwasher and freezer and both times he was extremely helpful and fixed the issues. Would 100% recommend! Thank you!
They came within a few hours of my call. Very professional explained everything to me. I will be using this business again. Very happy with everything.
Amar was responsive and very professional. I highly recommend them!
Refrigerator was not cooling any more. Called New Star Appliance and Electronics and repairman responded to call in morning and came out same day in the afternoon. Took technician a few minutes to diagnose problem, offered solution and costs upfront. He had the parts in the back of his van and went straight to work changing out the condenser. He was very professional and repair rates were better than the rates of comparable repair companies. Fridge not works again. NewStar saved me from having to buy a new fridge. I will definitely use them in the future for repairs.
No worries about dryer vent fire or problems now. Amer fixed problems with washer and dryer that I lived with for years. Thanks for getting everything done so quickly and efficiently! Would highly recommend and use his services again!
Fantastic service. Dishwasher wasnt draining and Amer was here very quickly and fixed it up just as quick!!! Would highly recommend!
I used NewStar services for my Stove/Oven which was not igniting properly. The owner, Amer, was referred to me by a friend with high recommendations. Amer was friendly, prompt, very thorough and definitely knowledgeable. He explained the overall process before the appointment on the phone and even more details in person. He explained potential risks of bad ignition which explained some of the gas smell experienced just before oven was on. He took the time to inspect all areas of the Stove top and Oven, although it is a tight kitchen. It turned out that it was the regulator issue, despite the stove being just a couple year old Kenmore. The part was installed the same day and I didn't experience any downtime in the kitchen. Through our conversation, I found out he also does other electrical work. I had major lighting issues in the kitchen(old designs) as the stove area was pretty dark. Amer helped me with replacing the hood with a more modern, well-lit lighting and better exhaust, of course. He was honest with the pricing and I absolutely feel the money was well spent! He is a contact to keep in your phone. Just like finding a good and trusted mechanic, I feel like I have scored big with finding Amer.
Have been meaning to take care of this really annoying fan issue on my Whirlpool Microwave. Even though I don't use the microwave itself a lot, I use the fan setting when I am cooking on the stove top range. No matter what setting I selected, it was all running at same high, loud speed! I watched a lot of YouTube videos to try and fix this on my own but couldn't figure it out. Was looking for local appliance repair businesses and found NewStar. Reviews were good and their photos looked legit. Spoke with the owner Amir and scheduled an appt. He showed up promptly as stated, was very friendly and down to earth and provided several options and prices to repair the board issue. While he was here, he was also able to give me some tips to avoid common problems with my GE profile refrigerator ice maker that I had. It's not every day I have an appliance repair issue but will definitely recommend NewStar to my friends and family and use again in future.
Analyzing 5,827,1615.8M ReviewsFor 16,09716.1K Experts
