iHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%100+54.5Reliability 24%99+24Value 14%100+14.1Replies to reviews 7%73+5.2Experts Score= 98Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.98SCORE
AGradeiLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20.
#12 of 61 mold inspectorsiPosition by Experts Score among all companies we track in this category. · better than 82%
5.0★★★★★1,062 Google reviews · 24 photos
99%five-star reviews
5.00★last 12 monthsiAverage stars on reviews from the last 12 months only.
0%1–2★ in 2 yearsiShare of 1–2★ reviews in the last 24 months — or the 20 newest reviews when the company had fewer than 20 in that time.
Google reviewers rate Nonprofit Home Inspections five stars based on 1062 reviews, noting that the owner replies to 73 percent of feedback. Clients frequently cite thorough inspections, detailed written reports with photography, and clear communication from inspectors who arrive punctually. Services include pre-purchase evaluations, warranty checks, and sewer line scoping. No common criticisms appear in the provided excerpts, which consistently highlight professional conduct and helpful explanations of property issues.
Google rating: 5.0 out of 5 from 1,062 reviews (99% five-star).
Reviews on this page: 1,061 Google reviews (803 with written comments, 2 with photos).
Owner responses: the business replied to 73% of reviews.
Most recent review: October 22, 2026.
Service: Mold Inspector serving Tigard, Oregon.
Data from Google, last updated October 26, 2026.
Score profile vs other mold inspectors
Score per factor (100 = best)iEach factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: satisfaction and craft & service; weakest: replies to reviews.
Nonprofit Home InspectionsMold Inspectors median0 = centre, 100 = best
SatisfactioniSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Nonprofit Home Inspections: 100/100 on this factor. Category median: 96.A
100
ReliabilityiReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Nonprofit Home Inspections: 99/100 on this factor. Category median: 95.A
99
Craft & serviceiCraft & service · penalty only, up to −10 pointsGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Nonprofit Home Inspections: 100/100 on this factor. Category median: 99.A
100
ValueiValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Nonprofit Home Inspections: 100/100 on this factor. Category median: 100.A
100
MomentumiMomentum · penalty only, up to −10 pointsPenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Nonprofit Home Inspections: 100/100 on this factor. Category median: 100.A
100
Replies to reviewsiReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Nonprofit Home Inspections: 73/100 on this factor. Category median: 75.B
73
Bar = this company · dark tick = category median.
Star ratings
1,061 Google reviews we collected
5.0of 5
5 stars1,05599%
4 stars61%
3 stars00%
2 stars00%
1 star00%
Praise vs complaints
Phrases our text analysis found in 803 written reviews
99%praise
Praise1,75199%
Complaints111%
PriceiGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Price verdicts customers left with their Google review
100%fair
Great price1953%
Reasonable1336%
Overpriced00%
Not sure411%
Topic share
How often each topic comes up in the written reviews
7topics
Quality & results53430%
Staff & attitude40923%
Would recommend32518%
Speed & response21012%
Communication17910%
Price & value613%
Honesty & trust442%
What customers talk about
We read 803 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.
“So grateful for the thorough, detailed inspection Nonprofit Home Inspections did.”
“Charles is extremely thorough, consistent, knowledgeable, and kind.”
“After two inspections with Charles, we would absolutely recommend him.”
“The ethics and integrity of this service are what attracted us in the first place, and I could not recommend them more highly.”
“My inspector caught many issues I never would have noticed—now I'm prepared to make quick repairs before move-in and plan for some major renovations.”
“We felt like he gave us a very clear picture of each house without being alarmist, and his attention to detail gave us a lot of confidence in making s…”
“I am thinking to contact them again for a post-inspection after the company has all the defects found on my house fixed (I hope to get a great price haha).”
“If you want a trustworthy home inspection, Nonprofit Home Inspections is the best choice.”
People customers mention
Charles56 reviews
Tom48 reviews
Walther48 reviews
Reggie43 reviews
Russ37 reviews
Cody34 reviews
praise complaint · found by our text analysis, Google review wording unchanged.
Reviews for your job
Customers hired Nonprofit Home Inspections for 8 kinds of job. Pick one to see what they paid and said.
steven2 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 days ago★★★★★
Dylan was outstanding in his technical inspection and report writing. Used his services before closing, and before 1 year warranty period deadline.
Mehmet3 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a week ago★★★★★
This is the second time I am using their service. They were exceptional both times.
Great priceSewer line scopeMulti-unit inspections
Karen3 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 weeks ago★★★★★
So grateful for the thorough, detailed inspection Nonprofit Home Inspections did. My inspector caught many issues I never would have noticed—now I'm prepared to make quick repairs before move-in and plan for some major renovations.
lori4 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 weeks ago★★★★★
Dylan was so detailed and professional. He explained the process very well. Great service over all. Would highly recommend.
Great price
Cristiana3 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★
The home inspection process with Nonprofit Home Inspections was very smooth and easy. Charles arrived early and was already setting up when I arrived. He was friendly, knowledgeable and answered any questions I had during the inspection process. He even issued a refund for a service that I paid for and didn't need…
R5 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★
Inspector Dylan Moore did a very thorough job. His report allowed me to discover items I needed the seller to repair. I’m so happy I decided to have an inspection done.
Dylan was outstanding in his technical inspection and report writing. Used his services before closing, and before 1 year warranty period deadline.
Response from the owner · 3 days ago
Thank you, Steven, for taking the time to share your experience! We're glad Dylan provided a thorough technical inspection and a well-prepared report to help you make informed decisions both before closing and as your one-year warranty deadline approached. We appreciate your continued trust in our team and the opportunity to help you protect your investment!
Mehmet Dedeoğlu3 reviewsiTotal number of Google reviews Mehmet has written across all businesses on Google Maps, not just this one.
This is the second time I am using their service. They were exceptional both times.
Price assessment: Great price
Services: Sewer line scope, Multi-unit inspections
Response from the owner · 11 months ago
Mehmet - Thank you for your 5 star rating for Lee Stoudemire's home inspection for you! Please let us know if you have any questions or concerns moving forward with your efforts. Charles
Karen Anderson3 reviewsiTotal number of Google reviews Karen has written across all businesses on Google Maps, not just this one.
So grateful for the thorough, detailed inspection Nonprofit Home Inspections did. My inspector caught many issues I never would have noticed—now I'm prepared to make quick repairs before move-in and plan for some major renovations.
Response from the owner · 2 weeks ago
Thank you, Karen, for taking the time to share your experience! We’re glad the inspection helped you identify important items and feel more prepared for your move. Knowing what needs attention now and what to plan for down the road can make a big difference in homeownership. We appreciate your kind words and wish you all the best in your new home!
jessica liLocal Guide · 49 reviewsiTotal number of Google reviews jessica has written across all businesses on Google Maps, not just this one.
We had the opportunity to work with Charles on two different home inspections during our house search, first on a property we ultimately decided to walk away from, and then on the home we’re now about to close on. He was fantastic both times.
Charles is extremely thorough, consistent, knowledgeable, and kind. We felt like he gave us a very clear picture of each house without being alarmist, and his attention to detail gave us a lot of confidence in making some pretty big decisions. He was also remarkably astute in our communication, catching details and clarifying things that we had sometimes been a little sloppy about ourselves.
We also really celebrate the values behind Nonprofit Home Inspections and their attention to making their work welcoming and accessible to marginalized communities. That matters to our family, and it feels good to support a business that clearly thinks about who it serves.
After two inspections with Charles, we would absolutely recommend him. We’re very grateful for the care and thoroughness he brought to such an important part of our home-buying process.
Price assessment: Reasonable price
Services: Sewer line scope, Mold sampling
Response from the owner · 2 weeks ago
Jessica, thank you so much for taking the time to write such a thoughtful review. It was a pleasure working with you on both inspections, and I’m glad I could help provide some clarity as you worked through two very different home-buying decisions.
I really appreciate your kind words about being thorough while keeping the process clear and approachable. Buying a home involves some big decisions, and my goal is always to provide useful information and context without creating unnecessary alarm.
It also means a lot to hear that the values behind Nonprofit Home Inspections resonated with your family. We care deeply about making the inspection process informative, respectful, and welcoming.
Congratulations on finding your new home, and thank you again for trusting me with such an important part of your search. I hope you enjoy many wonderful years there!
lori peterson4 reviewsiTotal number of Google reviews lori has written across all businesses on Google Maps, not just this one.
Dylan was so detailed and professional. He explained the process very well. Great service over all. Would highly recommend.
Price assessment: Great price
Response from the owner · 4 weeks ago
Thank you so much for taking the time to share your experience! We’re glad Dylan was able to explain the inspection process clearly and provide the detailed, professional service you were looking for. We truly appreciate your kind words and your recommendation!
Cristiana V.3 reviewsiTotal number of Google reviews Cristiana has written across all businesses on Google Maps, not just this one.
The home inspection process with Nonprofit Home Inspections was very smooth and easy. Charles arrived early and was already setting up when I arrived. He was friendly, knowledgeable and answered any questions I had during the inspection process. He even issued a refund for a service that I paid for and didn't need after all. I highly recommend this company for inspection services!
Response from the owner · a month ago
Thank you for taking the time to share your experience. We’re glad to hear the inspection process was smooth and that you found the inspection and communication helpful. We also appreciate you mentioning the service adjustment and your recommendation. It was a pleasure working with you, and we wish you all the best with your new home!
R Thoreson5 reviewsiTotal number of Google reviews R has written across all businesses on Google Maps, not just this one.
Inspector Dylan Moore did a very thorough job. His report allowed me to discover items I needed the seller to repair. I’m so happy I decided to have an inspection done.
Response from the owner · a month ago
Thank you for taking the time to share your experience. We’re glad to hear that Dylan provided a thorough inspection and that the report helped you identify items that needed attention before moving forward. We appreciate your trust in Nonprofit Home Inspections and wish you all the best in your new home!
SPCLocal Guide · 53 reviewsiTotal number of Google reviews SPC has written across all businesses on Google Maps, not just this one.
100% recommended! Mr. Lee was excellent and took the time to answer all of my questions. He was incredibly thorough, noting every single detail in the report and adding clear pictures. If you want a trustworthy home inspection, Nonprofit Home Inspections is the best choice. Their report went way beyond expectations!
Price assessment: Great price
Services: Sewer line scope, New construction inspections, Service not listed
Response from the owner · a month ago
Thank you so much for sharing your experience! We’re glad Lee was able to take the time to answer your questions and provide a thorough, easy-to-understand report. We appreciate you trusting us with both the new construction inspection and sewer scope. Thank you again for your kind words, and we wish you all the best in your new home!
Anetta SimpsonLocal Guide · 39 reviewsiTotal number of Google reviews Anetta has written across all businesses on Google Maps, not just this one.
The most professional and thorough home inspection I've ever had! I'll never go with anyone else again. Can't recommend highly enough!
Response from the owner · a month ago
Thank you so much for your kind words and for taking the time to share your experience! We truly appreciate your trust and are grateful for the opportunity to help with your home inspection. It means a lot to know that you found our inspection professional and thorough. Please reach out if we can ever help again in the future!
Stephanie Cady1 reviewiTotal number of Google reviews Stephanie has written across all businesses on Google Maps, not just this one.
I’ve been a home owner since 1976 and this, by far, was the most thorough inspection
I have had. The details in the inspection was worth the price.
Dylan was professional and polite.
I highly recommend Nonprofit Home Inspections.
Price assessment: Great price
Response from the owner · a month ago
Stephanie - We appreciate your great review of Dylan's home inspection for you! As you can see, our mission driven home inspectors always strive to go above and beyond for our clients. Please let us know if you have any questions or concerns moving forward. Charles