Appliance repair service · Pompano Beach, FL · reviewed since 2024
iHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%91+49.6Reliability 24%85+20.6Value 14%100+14.1Replies to reviews 7%22+1.6Experts Score= 86Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.86SCORE
AGradeiLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20.
#64 of 108 appliance repairiPosition by Experts Score among all companies we track in this category. · better than 41%
4.9★★★★★370 Google reviews · 23 photos
98%five-star reviews
4.89★last 12 monthsiAverage stars on reviews from the last 12 months only.
2.2%1–2★ in 2 yearsiShare of 1–2★ reviews in the last 24 months — or the 20 newest reviews when the company had fewer than 20 in that time.
98%reviews answered by the owner
$374typical billiMedian bill customers of this company reported in their reviews (needs 3+ priced reviews).
Customers frequently praise the company for prompt scheduling, clear communication, and technicians who accurately diagnose issues with dryers, washers, and refrigerators. Many reviewers highlight fair pricing and the ability to repair older appliances, often noting that the service prevented unnecessary replacements. However, a minority of low-star reviews cite poor communication, unreliable scheduling, and technicians who failed to resolve problems or did not respond to follow-up inquiries.
Google rating: 4.9 out of 5 from 370 reviews (98% five-star).
Reviews on this page: 370 Google reviews (335 with written comments, 18 with photos).
Owner responses: the business replied to 98% of reviews.
Most recent review: October 26, 2026.
Service: Appliance Repair serving Pompano Beach, Florida.
Data from Google, last updated November 8, 2026.
Score profile vs other appliance repair
Score per factor (100 = best)iEach factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: replies to reviews.
Oleg Appliance RepairAppliance Repair median0 = centre, 100 = best
SatisfactioniSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Oleg Appliance Repair: 91/100 on this factor. Category median: 91.A
91
ReliabilityiReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Oleg Appliance Repair: 85/100 on this factor. Category median: 86.A
85
Craft & serviceiCraft & service · penalty only, up to −10 pointsGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Not enough reviews for this factor yet. Category median: 96.–
–
ValueiValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Oleg Appliance Repair: 100/100 on this factor. Category median: 97.A
100
MomentumiMomentum · penalty only, up to −10 pointsPenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Oleg Appliance Repair: 100/100 on this factor. Category median: 100.A
100
Replies to reviewsiReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Oleg Appliance Repair: 22/100 on this factor. Category median: 88.D
22
Bar = this company · dark tick = category median.
Star ratings
370 Google reviews we collected
4.9of 5
5 stars36298%
4 stars00%
3 stars00%
2 stars00%
1 star82%
Praise vs complaints
Phrases our text analysis found in 335 written reviews
98%praise
Praise77898%
Complaints142%
PriceiGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Price verdicts customers left with their Google review
100%fair
Great price1533%
Reasonable2862%
Overpriced00%
Not sure24%
$374+35% vs typical appliance repair
Middle half of what 32 customers paid ($290–$536) · gold mark = category median.
Topic share
How often each topic comes up in the written reviews
7topics
Speed & response18924%
Staff & attitude16020%
Quality & results15419%
Would recommend14018%
Price & value658%
Honesty & trust527%
Communication324%
What customers talk about
We read 335 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.
“He was very sharp, astute, and able to diagnose the problem very quickly.”
“Thank you for your perseverance and expertise Alex!”
“Diagnosed problem immediately and fixed it in a timely fashion.”
“Came to our restaurant to fix the oven replaced a piece and left and the oven is still not working.”
“I’m very pleased with the work and would recommend .”
“I cannot recommend this company based on my experience.”
“Professional, knowledgeable, honest, and very reasonably priced.”
“He emphasized that fairness and honesty come first, and he absolutely backed that up with his actions.”
“Archi (Technician)was professional, friendly, and explained the problem clearly.”
People customers mention
Gregory14 reviews
Ivan12 reviews
Miami4 reviews
Alex3 reviews
Appliances3 reviews
praise complaint · found by our text analysis, Google review wording unchanged.
Reviews for your job
Customers hired Oleg Appliance Repair for 8 kinds of job. Pick one to see what they paid and said.
MMars7 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a week ago★★★★★
Alex came to fix our old dryer. I have a very old washer dryer combo. The washer leaked a little and I had been told by a different repairman 9 months ago that it would cost too much to repair, that the drum was rusted out. Alex said he could look at it too, no extra charge to look since he was already here. He…
Paid $250–300Dryer repairWashing machine repair
HH.Local Guide · 23 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 weeks ago★★★★★
Arman is the personification to 5 star customer service. His work was amazing & the dryer works well. He was very sharp, astute, and able to diagnose the problem very quickly. Thank you so much!!!
Paid $500+Reasonable priceDryer repair
EErica9 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 weeks ago★★★★★
Constantine worked really efficiently and offered me cost-savings options. I’m very pleased with the work and would recommend .
Paid $350–400Reasonable priceDryer repair
Jjairo10 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 weeks ago★★★★★
I appreciate very much the excellent customer service of Oleg Appliance Repair.
Alex did a great job repairing and giving us sound advise on our dryer machine.
AAnthony3 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★
Quick prompt service. Arman was my technician and he did a great job. Figured everything out and made my life pleasant. Highly recommend!!!
Paid $500+Great priceOven repair
BBJG9 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★
Alex from Oleg Appliance Repair was excellent! He quickly diagnosed the issue, explained exactly what was causing it, and had everything sorted out in under 30 minutes.
Professional, knowledgeable, honest, and very reasonably priced. I’ll absolutely use them again and highly recommend them.
Alex came to fix our old dryer. I have a very old washer dryer combo. The washer leaked a little and I had been told by a different repairman 9 months ago that it would cost too much to repair, that the drum was rusted out. Alex said he could look at it too, no extra charge to look since he was already here. He found the inside splash rim of the old washer caked with years of soap. He said that was the normal runoff channel, but since it was chock full of soap, the water splashed onto the floor. He checked the drum, drains, etc., and said you can use the washer!!!! But never put soap in the dispenser, just directly into the tub. So I have a washer dryer again. Thank you for your perseverance and expertise Alex!
Price: $250–300
Services: Dryer repair, Washing machine repair
Repair wait time: 0–1 hr
Response from the owner · 17 hours ago
Thank you, Mars! So glad your old washer dryer combo is working again after all. Really appreciate the detailed review!
T
Tatiana Kahn3 reviewsiTotal number of Google reviews Tatiana has written across all businesses on Google Maps, not just this one.
Arman is the personification to 5 star customer service. His work was amazing & the dryer works well. He was very sharp, astute, and able to diagnose the problem very quickly. Thank you so much!!!
Price assessment: Reasonable price
Price: $500+
Services: Dryer repair
Repair wait time: 0–1 hr
Response from the owner · 17 hours ago
Thank you for the great review! So glad your dryer is working well again and the problem was found so quickly. We appreciate you choosing Oleg Appliance Repair!
A
Andres Mateus3 reviewsiTotal number of Google reviews Andres has written across all businesses on Google Maps, not just this one.
Fast, professional, helpful. Booking was fast and simple, technician arrived on time and promptly diagnosed the issue (call was for a fridge malfunction). Highly recommend.
Price assessment: Reasonable price
Services: Refrigerator/freezer repair
Repair wait time: 0–1 hr
Response from the owner · 17 hours ago
Thank you, Yurii! Glad booking was easy and we could get your fridge diagnosed quickly. Really appreciate the recommendation!
M
Meredith Mitchell3 reviewsiTotal number of Google reviews Meredith has written across all businesses on Google Maps, not just this one.
I appreciate very much the excellent customer service of Oleg Appliance Repair.
Alex did a great job repairing and giving us sound advise on our dryer machine.
Price assessment: Great price
Price: $500+
Services: Dryer vent cleaning, Dryer repair
Repair wait time: 1–2 hr
Response from the owner · 17 hours ago
Thank you, Jairo! Glad we could get your dryer repaired and help with the vent too. We really appreciate your kind words!
J
John Doe1 reviewiTotal number of Google reviews John has written across all businesses on Google Maps, not just this one.
