Pest control service · Alto, GA · reviewed since 2018
iHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 59%99+58.1Reliability 26%98+25.6Value 15%100+15.2Craft & service penalty99−0.1Experts Score= 99Not enough data for replies to reviews; its weight is shared by the others.Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.99SCORE
AGradeiLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20.
#15 of 141 pest control servicesiPosition by Experts Score among all companies we track in this category. · better than 90%
5.0★★★★★94 Google reviews · 23 photos
99%five-star reviews
5.00★last 12 monthsiAverage stars on reviews from the last 12 months only.
0%1–2★ in 2 yearsiShare of 1–2★ reviews in the last 24 months — or the 20 newest reviews when the company had fewer than 20 in that time.
56%reviews answered by the owner
$92typical billiMedian bill customers of this company reported in their reviews (needs 3+ priced reviews).
Google reviewers rate Olympic Pest & Termite Control five stars based on ninety-four reviews, with the owner replying to fifty-six percent of them. Customers consistently praise the company for punctuality, clear communication, and professional handling of various pests, termites, and mosquitoes. Recurring themes include technicians arriving on time, working around customer schedules, and providing thorough treatments that resolve issues effectively. The excerpts highlight reliable service for both residential and commercial clients, with no common criticisms identified in the provided text.
Google rating: 5.0 out of 5 from 94 reviews (99% five-star).
Reviews on this page: 94 Google reviews (74 with written comments, 1 with photos).
Owner responses: the business replied to 56% of reviews.
Most recent review: October 21, 2026.
Service: Pest Control Service serving Alto, Georgia.
Data from Google, last updated October 29, 2026.
Score profile vs other pest control services
Score per factor (100 = best)iEach factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: reliability.
This companyPest Control Services median0 = centre, 100 = best
SatisfactioniSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Olympic Pest & Termite Control, Inc.: 99/100 on this factor. Category median: 94.A
99
ReliabilityiReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Olympic Pest & Termite Control, Inc.: 98/100 on this factor. Category median: 93.A
98
Craft & serviceiCraft & service · penalty only, up to −10 pointsGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Olympic Pest & Termite Control, Inc.: 99/100 on this factor. Category median: 98.A
99
ValueiValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Olympic Pest & Termite Control, Inc.: 100/100 on this factor. Category median: 100.A
100
MomentumiMomentum · penalty only, up to −10 pointsPenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Olympic Pest & Termite Control, Inc.: 100/100 on this factor. Category median: 100.A
100
Replies to reviewsiReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Not enough reviews for this factor yet. Category median: 90.–
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Bar = this company · dark tick = category median.
Star ratings
94 Google reviews we collected
5.0of 5
5 stars9399%
4 stars11%
3 stars00%
2 stars00%
1 star00%
Praise vs complaints
Phrases our text analysis found in 74 written reviews
99%praise
Praise14299%
Complaints11%
PriceiGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Price verdicts customers left with their Google review
100%fair
Great price964%
Reasonable536%
Overpriced00%
Not sure00%
$92-28% vs typical pest control services
Middle half of what 9 customers paid ($81–$114) · gold mark = category median.
Topic share
How often each topic comes up in the written reviews
7topics
Staff & attitude4431%
Would recommend2719%
Speed & response2417%
Quality & results2215%
Honesty & trust128%
Communication107%
Price & value43%
What customers talk about
We read 74 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.
“DJ is a knowledgeable, courteous, and respectful employee.”
“We were very impressed with the quality of service and would highly recommend Olympic Pest Control.”
“I was called the next day by 8am, they came and checked things out and serviced the same day!”
“DJ is thorough and courteous when in and around our home.”
“The owner is actively involved, honest, professional, timely and a pleasure to do business with.”
“Great communication, always goes the extra mile to make sure we’re taking care.”
“Affordable, reliable, and everyone is reasonable.”
People customers mention
Todd3 reviews
praise complaint · found by our text analysis, Google review wording unchanged.
Reviews for your job
Customers hired Olympic Pest & Termite Control, Inc. for 8 kinds of job. Pick one to see what they paid and said.
BBobLocal Guide · 39 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a week ago★★★★★
Called Olympic Pest to schedule new service. Glen/DJ came out next morning. Extremely knowledgeable and professional. If you need an exterminator these are the guys. 5 Stars plus..
LLara5 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 4 months ago★★★★★
We have used Olympic for 5 years and haven’t seen a bug yet! They are professional & courteous… always give us advanced notice (and work with my crazy schedule!) and there is never an odor. I would give them 10 stars!!
Paid $120–140Great priceHornet & wasp exterminationSpider exterminationService not listed
BBethLocal Guide · 209 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★
Olympic Pest Control we have used for over 5 yrs. They have helped with the normal bugs to mice and rats. They have fixed every issue we have ever had. DJ is our technician and he tells you when he will be there, always on time. He goes over and beyond to get things handled. Strongly recommend this company and DJ.
MMissy1 reviewiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★
Wonderful service!! DJ is an amazing service person. He is arrives when he says he will be there. And he goes above and beyond to provide the best service. I highly recommend his service. Could not ask for a better person or company to work with.!
Paid $40–60Great priceService not listed
AAngieLocal Guide · 16 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 7 months ago★★★★★
Olympic Pest Control is the best company for bug and termite extermination. The owner is actively involved, honest, professional, timely and a pleasure to do business with. The technician, Todd has been our representative for ten years.
Paid $60–80Great priceService not listed
BBilly3 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 8 months ago★★★★★
Todd is friendly, always on time and does a proferssional job.
They manage to always work around our schedule.
Called Olympic Pest to schedule new service. Glen/DJ came out next morning. Extremely knowledgeable and professional. If you need an exterminator these are the guys. 5 Stars plus..
Price assessment: Reasonable price
Price: $80–100
Services: Spider extermination, Flea & mite extermination, Ant extermination
Positive: Responsiveness, Punctuality, Quality, Professionalism, Value
Services: Ant extermination, Cockroach extermination, Flea & mite extermination, Hornet & wasp extermination, Spider extermination
Pest type: Ants, Cockroaches, Spiders, Other
C
Carol ChichesterLocal Guide · 24 reviewsiTotal number of Google reviews Carol has written across all businesses on Google Maps, not just this one.
We have used Olympic for 5 years and haven’t seen a bug yet! They are professional & courteous… always give us advanced notice (and work with my crazy schedule!) and there is never an odor. I would give them 10 stars!!
Price assessment: Great price
Price: $120–140
Services: Hornet & wasp extermination, Spider extermination, Service not listed
Response from the owner · 3 years ago
Thank you!!
J
Judith SosaLocal Guide · 13 reviewsiTotal number of Google reviews Judith has written across all businesses on Google Maps, not just this one.
Folks when I tell you this is the place! I submitted a request at 10pm. I was called the next day by 8am, they came and checked things out and serviced the same day! This is a family driven company. They shoot you straight and prioritize customer happiness over business. I promise I’m not paid for this (wish I was) but Glen is the man. Definitely recommend!
Response from the owner · 4 months ago
Thanks, KJ. We're glad you chose Olympic Pest & Termite Control and appreciate your kind words. Stay safe out there and don't let anything BUG you without giving us a call.
R
Ron Castleman7 reviewsiTotal number of Google reviews Ron has written across all businesses on Google Maps, not just this one.
Olympic Pest Control we have used for over 5 yrs. They have helped with the normal bugs to mice and rats. They have fixed every issue we have ever had. DJ is our technician and he tells you when he will be there, always on time. He goes over and beyond to get things handled. Strongly recommend this company and DJ.
Wonderful service!! DJ is an amazing service person. He is arrives when he says he will be there. And he goes above and beyond to provide the best service. I highly recommend his service. Could not ask for a better person or company to work with.!
