iHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 59%93+54.6Reliability 26%88+23Value 15%94+14.3Experts Score= 92Not enough data for replies to reviews; its weight is shared by the others.Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.92SCORE
AGradeiLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20.
#8 of 15 tank installationiPosition by Experts Score among all companies we track in this category. · better than 50%
4.9★★★★★96 Google reviews · 24 photos
98%five-star reviews
4.93★last 12 monthsiAverage stars on reviews from the last 12 months only.
1.6%1–2★ in 2 yearsiShare of 1–2★ reviews in the last 24 months — or the 20 newest reviews when the company had fewer than 20 in that time.
96%reviews answered by the owner
$902typical billiMedian bill customers of this company reported in their reviews (needs 3+ priced reviews).
Google reviewers rate Oregon Plumbing 4.9 out of 5 based on 96 reviews, with the owner responding to 96% of feedback. Customers frequently cite punctual service, clear communication, and fair pricing for tasks including pipe replacements, water heater installations, and leak repairs. While most praise the professional and thorough nature of the work, rare criticisms note high costs for specific jobs and difficulty reaching the business by phone.
Google rating: 4.9 out of 5 from 96 reviews (98% five-star).
Reviews on this page: 96 Google reviews (89 with written comments, 3 with photos).
Owner responses: the business replied to 96% of reviews.
Most recent review: October 21, 2026.
Service: Tank serving Newberg, Oregon.
Data from Google, last updated October 28, 2026.
Score profile vs other tank installation
Score per factor (100 = best)iEach factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: craft & service and momentum; weakest: reliability.
Oregon PlumbingTank Installation median0 = centre, 100 = best
SatisfactioniSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Oregon Plumbing: 93/100 on this factor. Category median: 94.A
93
ReliabilityiReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Oregon Plumbing: 88/100 on this factor. Category median: 94.A
88
Craft & serviceiCraft & service · penalty only, up to −10 pointsGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Oregon Plumbing: 100/100 on this factor. Category median: 99.A
100
ValueiValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Oregon Plumbing: 94/100 on this factor. Category median: 98.A
94
MomentumiMomentum · penalty only, up to −10 pointsPenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Oregon Plumbing: 100/100 on this factor. Category median: 100.A
100
Replies to reviewsiReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Not enough reviews for this factor yet. Category median: 47.–
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Bar = this company · dark tick = category median.
Star ratings
96 Google reviews we collected
4.9of 5
5 stars9498%
4 stars00%
3 stars00%
2 stars00%
1 star22%
Praise vs complaints
Phrases our text analysis found in 89 written reviews
97%praise
Praise22897%
Complaints63%
PriceiGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Price verdicts customers left with their Google review
98%fair
Great price1228%
Reasonable3070%
Overpriced12%
Not sure00%
$902+28% vs typical tank installation
Middle half of what 26 customers paid ($327–$2.1k) · gold mark = category median.
Topic share
How often each topic comes up in the written reviews
7topics
Speed & response5222%
Staff & attitude5021%
Quality & results3515%
Price & value3515%
Would recommend3415%
Communication156%
Honesty & trust136%
What customers talk about
We read 89 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.
“Josh came out the next day, confirmed some issues with the shutoff valves and the section of pipe behind them, and then quickly repaired everything th…”
“Once again Josh came to our rescue - we had 3 leaking bathroom faucets and Josh showed up and applied his world class plumbing expertise.”
“We had a difficult situation with our bathtub faucets and he quickly fixed the issue and we are back in business.”
“They came out in the worst of freezing weather to help me deal with a broken pipe in my barn.”
“…them, and then quickly repaired everything that same day for a very reasonable price.…”
“Solid plumbing contractor, installation was clean with no issues to date, highly recommend!”
“Will not return phone calls!”
“He did a great job, was reasonably priced, was a good communicator and best of all he didn't talk down to me as a few others have in the past.”
“We appreciated his transparent, down-to-earth approach.”
People customers mention
Josh23 reviews
Kelli5 reviews
praise complaint · found by our text analysis, Google review wording unchanged.
Reviews for your job
Customers hired Oregon Plumbing for 8 kinds of job. Pick one to see what they paid and said.
CCody4 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★
Great 2nd experience working with Josh and Oregon Plumbing. After replacing our hot water heater and our water main valve years ago we called Josh back to do a partial re-pipe on our 100 yr old home to finally get rid of leaky c-pvc. Included 2 bathrooms, kitchen, hot water supply, toilet flange repair, and exterior…
Paid $2,000+Reasonable priceToilet repairWater heater installationService not listed
CCJ4 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★
Never got plumbing work done, but he's a hell of a poker player and a funny guy!
Paid $200–400Great priceService not listed
GGreg5 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 months ago★★★★★
Josh and Kelli were great to work with. They were very responsive from the beginning of the process.
We hired them to Re-Pipe our house and we were very satisfied with the results. The price was very competitive.
The service and knowledge are exceptional. Josh listened and responded to every request or question we…
Paid $1,000–1,200Great price
VVirgil2 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★
We were beginning a complete bathroom remodel, and we needed a quick fix and Oregon Plumbing came and took care of the repairs. Very professional and, they cleaned up after themselves!
I would recommend them for all your plumbing work, new or repairs.
Paid $400–500Reasonable priceShower repair
KKimberly2 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★
Josh always does a great job. He's thorough, keeps us informed, charges a fair price, and is very responsive. I won't call anyone else.
KkarlaLocal Guide · 15 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 7 months ago★★★★★
Very efficient reasonably priced. He took great care to replace my hot water heater and not to leave a mess. I will use him again for any plumbing needs I have
We had a leaky sink but we suspected a more complicated problem in the shutoff valves. Josh came out the next day, confirmed some issues with the shutoff valves and the section of pipe behind them, and then quickly repaired everything that same day for a very reasonable price.
We appreciated his transparent, down-to-earth approach. The previous day, another plumbing company had aggressively upsold us when looking at our problem, and we got a bad vibe. I really appreciate Josh's no-nonsense approach to just deal with the actual problem.
Services: Faucet installation
S
Sole Shellhorn3 reviewsiTotal number of Google reviews Sole has written across all businesses on Google Maps, not just this one.
Once again Josh came to our rescue - we had 3 leaking bathroom faucets and Josh showed up and applied his world class plumbing expertise. This is our third major project for Josh and once again he hit it out of the ball park. If you want the best for an absolutely fair price, Josh is the one!
Josh is absolutely amazing. I contacted him and he was at our house within 24 hours. We had a difficult situation with our bathtub faucets and he quickly fixed the issue and we are back in business. In my 67 years I've used a lot of plumbers but Josh is absolutely the best and most efficient plumber I've ever worked with. We are now customers for life. If I could give him 10 stars I would!
And we just used Josh to replace our 75gal gas hot water heater. Once again Josh knocked it out of the park. Another 10/10!
Price assessment: Great price
Services: Plumbing pipe repair, Faucet repair
Response from the owner · a year ago
Todd, we're truly honored by your incredible praise - especially coming from someone with your experience! Helping good people like you resolve plumbing emergencies quickly is why we love what we do. To be called 'the best plumber you've worked with in 67 years' is about the highest compliment we could imagine. Welcome to the Oregon Plumbing Pro family - we'll always be here whenever you need us, day or night! 🚿✨ - Josh & Team
M
Marya Aslakson10 reviewsiTotal number of Google reviews Marya has written across all businesses on Google Maps, not just this one.
Josh replaced 110-year old galvanized pipes throughout our basement that were failing as well as the main stack under a toilet, replaced an equally old toilet and installed new faucet handles (keeping the original porcelain sink!). He did a great job, was reasonably priced, was a good communicator and best of all he didn't talk down to me as a few others have in the past. I so appreciated this last thing about him. He's a truly kind and tolerant professional. Lastly, when I didn't have said faucet handles ready in time (was trying to get ahold of the exact same period ones which wasn't easy) and he was all wrapped up, I decided to trust him that he'd come back to finish the job later - possibly weeks later. So I paid him essentially in advance and signed him off. I finally got the faucet handles QUITE a bit later I'm embarrassed to say, and darned if Josh didn't keep his word. I half didn't expect him to! Thank you so much Josh for your flexibility and for being trustworthy. Highly recommend Oregon Plumbing.
Price assessment: Reasonable price
Price: $2,000+
Services: Toilet installation, Faucet installation, Service not listed
İ
İbrahim Öztürk291 reviewsiTotal number of Google reviews İbrahim has written across all businesses on Google Maps, not just this one.
Thanks, İbrahim! I’m glad we were able to get your clogged toilet cleared out quickly and have everything working again. We really appreciate you taking the time to leave a review.
C
Cody Yarger4 reviewsiTotal number of Google reviews Cody has written across all businesses on Google Maps, not just this one.
Great 2nd experience working with Josh and Oregon Plumbing. After replacing our hot water heater and our water main valve years ago we called Josh back to do a partial re-pipe on our 100 yr old home to finally get rid of leaky c-pvc. Included 2 bathrooms, kitchen, hot water supply, toilet flange repair, and exterior hose bibs. He was super flexible and allowed me to do some demo work myself, to save a little $, which worked well. He and his partner were professional and showed up every day til the job was complete and every day left us with at least 1 working toilet and sink to get us through the night. Solid plumbing contractor, installation was clean with no issues to date, highly recommend!
Price assessment: Reasonable price
Price: $2,000+
Services: Toilet repair, Water heater installation, Service not listed
Response from the owner · 2 months ago
Cody, thank you for coming back to Josh and Oregon Plumbing for another project. We’re glad the partial re-pipe and repairs went smoothly, that we could work around your demo to help save some money, and that the team kept things functional each night while keeping the install clean and professional. We really appreciate the recommendation.
K
Kara Warner5 reviewsiTotal number of Google reviews Kara has written across all businesses on Google Maps, not just this one.
Oregon Plumbing saved the day! They came out in the worst of freezing weather to help me deal with a broken pipe in my barn. They were responsive, quick to fix the issue, reasonably priced, and helpful in adding another valve in my garage to prevent needing to trek out to the barn to proactively shut off water when needed. I would recommend Oregon Plumbing to anyone needing reliable, professional, and responsive plumbing services.
Price assessment: Reasonable price
Services: Faucet installation, Service not listed
Response from the owner · 2 months ago
Kara, thank you for the kind words—I'm glad we could get out there in the freezing weather and take care of that broken pipe quickly. We appreciate you mentioning our responsiveness and pricing, and I’m happy the extra valve in the garage will make things easier for you going forward.
J
James HouxLocal Guide · 13 reviewsiTotal number of Google reviews James has written across all businesses on Google Maps, not just this one.
I like many people had to call a plumber in an emergency. Josh came quickly and fixed the pipe in my wall. He has since fixed and upgraded many things. Always timely, professional, and high quality at a fair price. I always know the right thing will be done when I call him, no short cuts.
Price assessment: Reasonable price
Services: Service not listed
Response from the owner · 3 months ago
James, thank you for the kind words—I'm glad Josh was able to get there quickly during your emergency and take care of the pipe, and that we’ve been able to help with the upgrades since. We really appreciate you noticing the timely, professional work and our commitment to doing things the right way at a fair price.
C
CJ Gooding4 reviewsiTotal number of Google reviews CJ has written across all businesses on Google Maps, not just this one.
Never got plumbing work done, but he's a hell of a poker player and a funny guy!
Price assessment: Great price
Price: $200–400
Services: Service not listed
Response from the owner · 3 months ago
Thanks, CJ! I really appreciate the kind words and I’m glad you enjoyed the good laughs and the poker game. If you ever do need any plumbing help, we’d be happy to take care of you.
S
Seth Senestraro5 reviewsiTotal number of Google reviews Seth has written across all businesses on Google Maps, not just this one.
Great experience with Oregon plumbing! Answered our call on a Saturday. Customer service was excellent, clear quick communication.work was done and expertly and quickly at a competitive price. Highly recommend!
Response from the owner · 3 months ago
Thanks so much, Seth! I’m glad we could pick up on a Saturday and keep the communication clear while getting everything done quickly and professionally at a fair price. We really appreciate the recommendation.
