iHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 59%92+54Reliability 26%90+23.5Value 15%98+14.9Craft & service penalty52−4.8Experts Score= 88Not enough data for replies to reviews; its weight is shared by the others.Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.88SCORE
AGradeiLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20.
#24 of 43 landscapersiPosition by Experts Score among all companies we track in this category. · better than 45%
4.9★★★★★42 Google reviews · 24 photos
98%five-star reviews
5.00★last 12 monthsiAverage stars on reviews from the last 12 months only.
0%1–2★, last 20 reviewsiShare of 1–2★ reviews in the last 24 months — or the 20 newest reviews when the company had fewer than 20 in that time.
Google reviewers rate Oregon Sustainable Landscape 4.9 out of 5 based on 42 reviews, with the owner responding to 60% of comments. Customers frequently praise the team for punctuality, clear communication, competitive pricing, and high-quality hardscape and landscape installations. However, a recurring criticism in low-star reviews describes repeated scheduling failures and no-shows that significantly delayed project completion, requiring multiple follow-up calls to resolve.
Google rating: 4.9 out of 5 from 42 reviews (98% five-star).
Reviews on this page: 42 Google reviews (40 with written comments, 4 with photos).
Owner responses: the business replied to 60% of reviews.
Most recent review: October 21, 2026.
Service: Landscaper serving Dundee, Oregon.
Data from Google, last updated October 28, 2026.
Score profile vs other landscapers
Score per factor (100 = best)iEach factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: momentum and value; weakest: craft & service.
Oregon Sustainable LandscapeLandscapers median0 = centre, 100 = best
SatisfactioniSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Oregon Sustainable Landscape: 92/100 on this factor. Category median: 89.A
92
ReliabilityiReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Oregon Sustainable Landscape: 90/100 on this factor. Category median: 88.A
90
Craft & serviceiCraft & service · penalty only, up to −10 pointsGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Oregon Sustainable Landscape: 52/100 on this factor. Category median: 97.C
52
ValueiValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Oregon Sustainable Landscape: 98/100 on this factor. Category median: 100.A
98
MomentumiMomentum · penalty only, up to −10 pointsPenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Oregon Sustainable Landscape: 100/100 on this factor. Category median: 100.A
100
Replies to reviewsiReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Not enough reviews for this factor yet. Category median: 67.–
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Bar = this company · dark tick = category median.
Star ratings
42 Google reviews we collected
4.9of 5
5 stars4198%
4 stars00%
3 stars00%
2 stars00%
1 star12%
Praise vs complaints
Phrases our text analysis found in 40 written reviews
98%praise
Praise8898%
Complaints22%
PriceiGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Price verdicts customers left with their Google review
100%fair
Great price333%
Reasonable667%
Overpriced00%
Not sure00%
Topic share
How often each topic comes up in the written reviews
7topics
Would recommend2123%
Quality & results1618%
Staff & attitude1517%
Speed & response1416%
Communication1213%
Price & value1011%
Honesty & trust22%
What customers talk about
We read 40 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.
“I’m really happy with how my backyard turned out, and I’d definitely recommend them to anyone looking to take on a landscaping project!”
“They did a wonderful job with our hardscape project.”
“Tim and his team at Oregon Sustainable Landscape were professional, friendly, and hardworking, it turned out beautiful.”
“We are always impressed with how quickly the project is completed.”
“…ked with in terms of quality work, speed of completion, and accurate communications by Tim and crew, and at a fair price.…”
“…of completion, and accurate communications by Tim and crew, and at a fair price.…”
“I immediately felt like I could trust him with both my money and my project.”
People customers mention
Tim19 reviews
Portland3 reviews
Fidanzo3 reviews
praise complaint · found by our text analysis, Google review wording unchanged.
Reviews for your job
Customers hired Oregon Sustainable Landscape for 8 kinds of job. Pick one to see what they paid and said.
BBonnieLocal Guide · 22 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a week ago★★★★★
Love my new plants. Everyone was so very nice and hardworking. Will use them again.
Reasonable priceLawn landscapingLandscape design
RRebecca3 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★
This is our 2nd project that we’ve done with Oregon Sustainable Landscape. We are always impressed with how quickly the project is completed. Tim is responsive to any questions, the guys doing the work are such hard workers and we always are so happy with them. 100% recommend! In fact we’ve had 3 neighbors use them…
Reasonable priceHardscaping
MMichelle6 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★
We are so pleased with our new front yard and driveway! Tim and his team at Oregon Sustainable Landscape were professional, friendly, and hardworking, it turned out beautiful. We couldn’t be happier and highly recommend them!
RRobert5 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★
I had a great experience working with them. They were friendly, accommodating, and did really great work. I’m really happy with how my backyard turned out, and I’d definitely recommend them to anyone looking to take on a landscaping project!
JJHGLocal Guide · 27 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★
Excellent results with Oregon Sustainable. Just completed our third stage of a large property landscape recovery project. Definitely the best landscape team we've worked with in terms of quality work, speed of completion, and accurate communications by Tim and crew, and at a fair price. Our first stage was done with…
CChristopher6 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★
Highly Recommend Oregon Sustainable Landscape for your outdoor remodeling projects. Tim and every member of this team are professional and customer oriented. We have worked with many contractors. We found OSL to be the best in terms of quality of services provided and predictability for both schedule and cost estimates.
This is our 2nd project that we’ve done with Oregon Sustainable Landscape. We are always impressed with how quickly the project is completed. Tim is responsive to any questions, the guys doing the work are such hard workers and we always are so happy with them. 100% recommend! In fact we’ve had 3 neighbors use them after seeing our beautiful driveway and patio!!
Price assessment: Reasonable price
Services: Hardscaping
Response from the owner · 6 days ago
Hi Rebecca, thank you so much for your wonderful review, it means so much to that you recommend us! We always enjoy working with you and appreciate your business!
M
Michelle Keele6 reviewsiTotal number of Google reviews Michelle has written across all businesses on Google Maps, not just this one.
We are so pleased with our new front yard and driveway! Tim and his team at Oregon Sustainable Landscape were professional, friendly, and hardworking, it turned out beautiful. We couldn’t be happier and highly recommend them!
I had a great experience working with them. They were friendly, accommodating, and did really great work. I’m really happy with how my backyard turned out, and I’d definitely recommend them to anyone looking to take on a landscaping project!
Response from the owner · 6 days ago
Hi Robert!
It was so great working with you!
Thank you so much for your business and wonderful review! We really appreciate it!
J
JHG 333Local Guide · 27 reviewsiTotal number of Google reviews JHG has written across all businesses on Google Maps, not just this one.
Excellent results with Oregon Sustainable. Just completed our third stage of a large property landscape recovery project. Definitely the best landscape team we've worked with in terms of quality work, speed of completion, and accurate communications by Tim and crew, and at a fair price. Our first stage was done with one of the big name Portland landscape groups and we didn't go back to them due to high cost and moderate results. Oregon Sustainable stepped in on the 2nd and 3rd stages of the project. We are sticking with them based on our experience.
We always love working with you, and we’re so grateful that you continue to trust us with your landscaping projects. Thank you so much for your ongoing support and for taking the time to leave such a wonderful review. It genuinely means the world to us!
M
Max Kitzmiller3 reviewsiTotal number of Google reviews Max has written across all businesses on Google Maps, not just this one.
Highly Recommend Oregon Sustainable Landscape for your outdoor remodeling projects. Tim and every member of this team are professional and customer oriented. We have worked with many contractors. We found OSL to be the best in terms of quality of services provided and predictability for both schedule and cost estimates.
Tim delivers outstanding customer service, knowledge, competitive pricing, and lovely designs catered to meet any budget and project objectives. Awesome communication and quick responses. Highly recommend Oregon Sustainable Landscape!
H
Henry McNettLocal Guide · 14 reviewsiTotal number of Google reviews Henry has written across all businesses on Google Maps, not just this one.
Tim and staff were great to work with! The finished product was solid and was done on time. They were also cost efficient in reusing existing retaining wall materials when possible. I would definitely work with them again.
Price assessment: Reasonable price
Services: Retaining walls
Response from the owner · 8 months ago
Hank, thank you so much for your lovely review! We really appreciate it!
B
Brian PhamLocal Guide · 28 reviewsiTotal number of Google reviews Brian has written across all businesses on Google Maps, not just this one.
Like most people, I did my research, took my time, met with a handful of reputable companies, and ultimately decided to move forward with Oregon Sustainable Landscape.
My first interaction with Tim was great. I immediately felt like I could trust him with both my money and my project. He was professional, yet personable. He listened to my needs and vision, and he guided me in a way that made it feel like I was talking to a friend and not someone just trying to make a sale.
Communication and promptness are important to me, and Tim and Tony’s team showed up on time every single day, working through the PNW’s unpredictable weather. What really stood out was the care they put into their work. They treated my project as a priority, staying on-site each day until the job was done rather than bouncing from project to project.
Everything from the sales process to the execution to the final walk-through and handoff has been a 10 out of 10 experience. If you value your time, money, and a smooth, stress-free process, give these guys a shot. Super easy to work with!
Brian, thank you so much for your incredibly positive Google review! It truly means the world to us and we’re so grateful you took the time to share your experience.
