Ilshat Seitov9 reviewsTotal number of Google reviews Ilshat has written across all businesses on Google Maps, not just this one.
Review from Google · view on GoogleNot answering the phone
Oscarin’s Computer 2
How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 69%84+58.2Reliability 31%76+23.4Momentum penalty13−8.7Experts Score= 73Not enough data for value, replies to reviews; its weight is shared by the others.Grade B: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.73SCORE
BGradeLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20.
#20 of 41 electronics repair shopsPosition by Experts Score among all companies we track in this category. · better than 53%
4.9 ★★★★★ 48 Google reviews · 12 photos
96%five-star reviews
1.00★last 12 monthsAverage stars on reviews from the last 12 months only.
4.3%1–2★ in 2 yearsShare of 1–2★ reviews in the last 24 months — or the 20 newest reviews when the company had fewer than 20 in that time.
4%reviews answered by the owner
Sep 2026latest review
Oscarin’s Computer 2 at a glance
Customers report that Oscarin’s Computer 2 provides fast iPhone screen replacements at competitive prices, with many noting the friendly staff. The shop holds a high average rating, though some reviewers criticize the business for not answering phone calls. The owner has responded to a small portion of the feedback received.
- Google rating: 4.9 out of 5 from 48 reviews (96% five-star).
- Reviews on this page: 48 Google reviews (20 with written comments).
- Owner responses: the business replied to 4% of reviews.
- Most recent review: September 11, 2026.
- Service: Electronics Repair Shop serving Elgin, Illinois.
Data from Google, last updated October 27, 2026.
Score profile vs other electronics repair shops
Score per factor (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: satisfaction and reliability; weakest: momentum.
SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Oscarin’s Computer 2: 84/100 on this factor. Category median: 79.A
84
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Oscarin’s Computer 2: 76/100 on this factor. Category median: 72.B
76
Craft & serviceCraft & service · penalty only, up to −10 pointsGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Not enough reviews for this factor yet. Category median: 97.–
–
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Not enough reviews for this factor yet. Category median: 95.–
–
MomentumMomentum · penalty only, up to −10 pointsPenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Oscarin’s Computer 2: 13/100 on this factor. Category median: 100.F
13
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Not enough reviews for this factor yet. Category median: 60.–
–
Bar = this company · dark tick = category median.
Star ratings
48 Google reviews we collected
- 5 stars4696%
- 4 stars12%
- 3 stars00%
- 2 stars00%
- 1 star12%
Praise vs complaints
Phrases our text analysis found in 20 written reviews
- Praise9100%
- Complaints00%
Topic share
How often each topic comes up in the written reviews
- Would recommend556%
- Price & value222%
- Staff & attitude111%
- Speed & response111%
What customers talk about
We read 20 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.
“The best place for money transfers and all their other services, highly recommended ✔️✔️”
“Highly recommended they are very friendly and good prices”
“Very fast service and very good prices!”
praise complaint · found by our text analysis, Google review wording unchanged.
Recent reviews
Edward2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 years ago★★★★★
Hace 2 años el que me atendió en esta tienda no sólo descubrió que era lo que tenía mi teléfono sino que también me pagó el uber para llegar a mi casa, hablamos de la vida y como conquistar chicas 10/10
Celeste1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★
They replaced my screen with a new one! Very fast service and very good prices! I highly recommend it💯
Marisela9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★
El mejor lugar para envíos de dinero y todos sus otros servicios muy recomendado ✔️✔️
Photos
Customer reviews
4.9 ★★★★★ 48 reviews on Google · rating breakdown
Reviews from Google, shown as published (original wording, unedited).
Jesus Castillo2 reviewsTotal number of Google reviews Jesus has written across all businesses on Google Maps, not just this one.
Review from Google · view on GoogleGracias por limpiar mis virus de mi telefono
Luis Espinoza2 reviewsTotal number of Google reviews Luis has written across all businesses on Google Maps, not just this one.
Review from Google · view on GoogleGracias por arreglar mi teléfono
Angel Cortes2 reviewsTotal number of Google reviews Angel has written across all businesses on Google Maps, not just this one.
Review from Google · view on GoogleGracias por mi bateria
Heather GriffinLocal Guide · 43 reviewsTotal number of Google reviews Heather has written across all businesses on Google Maps, not just this one.
Review from Google · view on GoogleTks
Edward Colina2 reviewsTotal number of Google reviews Edward has written across all businesses on Google Maps, not just this one.
Review from Google · view on GoogleHace 2 años el que me atendió en esta tienda no sólo descubrió que era lo que tenía mi teléfono sino que también me pagó el uber para llegar a mi casa, hablamos de la vida y como conquistar chicas 10/10
Martin De La Torre3 reviewsTotal number of Google reviews Martin has written across all businesses on Google Maps, not just this one.
Review from Google · view on GoogleGracias por cambiar la batería de mi teléfono
Sandro Candia2 reviewsTotal number of Google reviews Sandro has written across all businesses on Google Maps, not just this one.
Review from Google · view on GoogleGracias por remover el virus de mi telefono
Angelina Gaspar1 reviewTotal number of Google reviews Angelina has written across all businesses on Google Maps, not just this one.
Review from Google · view on GoogleBuena
Cristal Nunez4 reviewsTotal number of Google reviews Cristal has written across all businesses on Google Maps, not just this one.
Review from Google · view on GoogleThank you for fix my iPhone
Business details
- Address: 14N630 IL-25 Unit B, Dundee Township, IL 60118
- Phone: (224) 356-7696
- Service area: Elgin, IL