iHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 59%99+58.1Reliability 26%98+25.6Value 15%91+13.8Experts Score= 98Not enough data for replies to reviews; its weight is shared by the others.Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.98SCORE
AGradeiLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20.
#35 of 98 home inspectorsiPosition by Experts Score among all companies we track in this category. · better than 65%
5.0★★★★★25 Google reviews · 7 photos
100%five-star reviews
5.00★last 12 monthsiAverage stars on reviews from the last 12 months only.
0%1–2★, last 20 reviewsiShare of 1–2★ reviews in the last 24 months — or the 20 newest reviews when the company had fewer than 20 in that time.
Google reviewers rate Overall Inspection Services, LLC five stars based on twenty-five reviews, with the owner responding to eighty percent of comments. Customers consistently describe the inspections as thorough and detailed, noting that the inspector spends a full day on each property to ensure comprehensive coverage. Reviewers highlight clear communication, punctuality, and helpful explanations of findings, particularly for first-time buyers. One comment notes that the pricing is higher than competitors, though customers view the cost as justified by the service quality.
Google rating: 5.0 out of 5 from 25 reviews (100% five-star).
Reviews on this page: 25 Google reviews (22 with written comments).
Owner responses: the business replied to 80% of reviews.
Most recent review: October 16, 2026.
Service: Home Inspector serving Burnet, Texas.
Data from Google, last updated October 26, 2026.
Score profile vs other home inspectors
Score per factor (100 = best)iEach factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: momentum and satisfaction; weakest: value.
This companyHome Inspectors median0 = centre, 100 = best
SatisfactioniSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Overall Inspection Services, LLC: 99/100 on this factor. Category median: 98.A
99
ReliabilityiReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Overall Inspection Services, LLC: 98/100 on this factor. Category median: 97.A
98
Craft & serviceiCraft & service · penalty only, up to −10 pointsGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Not enough reviews for this factor yet. Category median: 100.–
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ValueiValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Overall Inspection Services, LLC: 91/100 on this factor. Category median: 100.A
91
MomentumiMomentum · penalty only, up to −10 pointsPenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Overall Inspection Services, LLC: 100/100 on this factor. Category median: 100.A
100
Replies to reviewsiReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Not enough reviews for this factor yet. Category median: 88.–
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Bar = this company · dark tick = category median.
Star ratings
25 Google reviews we collected
5.0of 5
5 stars25100%
4 stars00%
3 stars00%
2 stars00%
1 star00%
Praise vs complaints
Phrases our text analysis found in 22 written reviews
100%praise
Praise54100%
Complaints00%
PriceiGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Price verdicts customers left with their Google review
100%fair
Great price338%
Reasonable563%
Overpriced00%
Not sure00%
Topic share
How often each topic comes up in the written reviews
7topics
Quality & results1528%
Staff & attitude1324%
Would recommend815%
Communication713%
Price & value59%
Honesty & trust47%
Speed & response24%
What customers talk about
We read 22 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.
“Ken is the most knowledgeable, detail-oriented and courteous person I’ve ever had the pleasure of working with on any type of house inspection/repair.”
“Couldn't be happier with the time, dedication, efficiency and kindness Ken brings to each inspection.”
“I have absolutely no regrets choosing him, and I would highly recommend him to anyone purchasing a home or needing a warranty inspection in Central Texas!”
“He was very informative, thorough, and took the time to explain things in a way that was easy to understand.”
“He does everything by the book and always spends a great deal amount of effort to know what the building code is and what the manufacturer's recommend…”
“You can tell he genuinely cares about his clients and takes pride in his work.”
“He was also timely and efficient in completing the inspection.”
People customers mention
Ken14 reviews
praise complaint · found by our text analysis, Google review wording unchanged.
Reviews for your job
Customers hired Overall Inspection Services, LLC for 3 kinds of job. Pick one to see what they paid and said.
Drea4 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a week ago★★★★★
Couldn't be happier with the time, dedication, efficiency and kindness Ken brings to each inspection. You can tell that he truly cares for what he does and he is immensely educated and meticulous when inspecting a house.
Lesly9 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a week ago★★★★★
I had a great experience with Mr. Kofer! As a first-time homebuyer, I wanted to make sure I was making the right decision, and I’m so glad I chose him to inspect my new home. He was very informative, thorough, and took the time to explain things in a way that was easy to understand. You can tell he genuinely cares…
Reasonable priceNew construction inspections
Keith7 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★
I am not a big fan of having to get an inspection done, but Ken spends a whole day at the property (doesn't speed off to multiple other clients), and when he is done, he walks the property with you, making sure you understand general diagnostics and giving you plenty of opportunity to ask questions and understand.…
Great price
AsherLocal Guide · 54 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★
Ken is the most knowledgeable, detail-oriented and courteous person I’ve ever had the pleasure of working with on any type of house inspection/repair. Do yourself a favor and work with this absolute expert! A+++++++++++++
Pre-listing inspections
Natasha4 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★
I had a great experience working with Ken! He checked every detail of the house and educated us well on the issues he found.
Reasonable price
D.Local Guide · 30 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★
Ken was absolutely great and did a very thorough inspection on my parent’s home. He is extremely knowledgeable about homes and all the details regarding each of the different systems in an home. He has been doing inspections for many years and knows what is correct and what is not, which of course is so…
Couldn't be happier with the time, dedication, efficiency and kindness Ken brings to each inspection. You can tell that he truly cares for what he does and he is immensely educated and meticulous when inspecting a house.
Response from the owner · a week ago
Thank you very much for your very kind review. I truly enjoy inspecting homes and my goal is to use my knowledge and experience to take the stress out of the buying process and share that with my clients, in particular my first time home buyer clients !
Lesly Saquil9 reviewsiTotal number of Google reviews Lesly has written across all businesses on Google Maps, not just this one.
I had a great experience with Mr. Kofer! As a first-time homebuyer, I wanted to make sure I was making the right decision, and I’m so glad I chose him to inspect my new home. He was very informative, thorough, and took the time to explain things in a way that was easy to understand. You can tell he genuinely cares about his clients and takes pride in his work.
Buying a home can be overwhelming, especially when it’s your first, but having someone knowledgeable and trustworthy by your side makes such a difference. I truly appreciate his professionalism and the care he put into the inspection. I have absolutely no regrets choosing him, and I would highly recommend him to anyone purchasing a home or needing a warranty inspection in Central Texas!
Thank you, Mr. Kofer, for helping make such an important milestone for me and my family a little less stressful
Price assessment: Reasonable price
Services: New construction inspections
Response from the owner · a week ago
Lesly, I am so grateful for your comments and thankful for the opportunity to serve you and your family !
Keith Hardisty7 reviewsiTotal number of Google reviews Keith has written across all businesses on Google Maps, not just this one.
I am not a big fan of having to get an inspection done, but Ken spends a whole day at the property (doesn't speed off to multiple other clients), and when he is done, he walks the property with you, making sure you understand general diagnostics and giving you plenty of opportunity to ask questions and understand. He even had great recommendations for efficiency and setting the home up for success. I can truly say it was a pleasure discussing the results and learning how to ensure our future home is performant and setup for success.
Not the cheapest inspector, but you absolutely get what you pay for! It's totally worth the extra $! Highly recommend.
Price assessment: Great price
Response from the owner · a month ago
I am very grateful for your kind words and the opportunity to serve you sir !
AsherLocal Guide · 54 reviewsiTotal number of Google reviews Asher has written across all businesses on Google Maps, not just this one.
Ken is the most knowledgeable, detail-oriented and courteous person I’ve ever had the pleasure of working with on any type of house inspection/repair. Do yourself a favor and work with this absolute expert! A+++++++++++++
Services: Pre-listing inspections
Response from the owner · a month ago
Asher I am beyond grateful for your very kind words. Thank you !
Natasha Bower4 reviewsiTotal number of Google reviews Natasha has written across all businesses on Google Maps, not just this one.
Ken was absolutely great and did a very thorough inspection on my parent’s home. He is extremely knowledgeable about homes and all the details regarding each of the different systems in an home. He has been doing inspections for many years and knows what is correct and what is not, which of course is so important. He is also a wonderful person, very professional and polite. Home inspections can always be nerve wracking, but not with Ken. I highly recommend him to anyone that is in need of an outstanding inspector and person. Thank you Ken for the great job!
Price assessment: Great price
Services: Pre-listing inspections
Response from the owner · 4 months ago
Debbie,
Thank you very very much for your kind comments !
I am grateful for the opportunity to serve such wonderful people.
Travis Zeller2 reviewsiTotal number of Google reviews Travis has written across all businesses on Google Maps, not just this one.
Mr. Cofer provided excellent service throughout the inspection process. He was highly knowledgeable about the home and communicated his findings in a clear, easy-to-understand manner. He was also timely and efficient in completing the inspection.
I would highly recommend his services to anyone in need of a home inspection.
Response from the owner · 7 months ago
Thank you Travis !
Jason Hall8 reviewsiTotal number of Google reviews Jason has written across all businesses on Google Maps, not just this one.
Very professional, thorough, and truly cared about what he was doing. Couldn’t have asked for a better person to do the job, especially being a first time homebuyer.
Price assessment: Great price
Services: New construction inspections, Sprinkler system inspection
Response from the owner · 9 months ago
I am truly grateful for the opportunity to serve you and your family and to share my 35 years of experience with you. I hope to relieve some of the stress and anxiety of home buying and ownership, especially for first time home buyers. God bless !
Trey Teter9 reviewsiTotal number of Google reviews Trey has written across all businesses on Google Maps, not just this one.
Ken did an amazing job walking through homes, and he is very humble. He is always looking for opportunities to learn. His attitude towards looking through houses is like a seasoned dad looking through a house. He does everything by the book and always spends a great deal amount of effort to know what the building code is and what the manufacturer's recommendations are for every product. We had Ken for both our new house inspection and our 11th month warranty inspection and he did a great job!
Price assessment: Reasonable price
Services: New construction inspections, Sprinkler system inspection, 11th month warranty inspections
Response from the owner · 10 months ago
Trey I am very grateful for your review and for the opportunity to serve you, Emily and my newest friend Felix !
