Garage door supplier · Bloomington, IN · reviewed since 2016
iHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%96+52.4Reliability 24%96+23.3Value 14%88+12.4Replies to reviews 7%26+1.8Experts Score= 90Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.90SCORE
AGradeiLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20.
#9 of 31 exterior door installersiPosition by Experts Score among all companies we track in this category. · better than 73%
4.9★★★★★125 Google reviews · 1 photos
97%five-star reviews
5.00★last 12 monthsiAverage stars on reviews from the last 12 months only.
0%1–2★ in 2 yearsiShare of 1–2★ reviews in the last 24 months — or the 20 newest reviews when the company had fewer than 20 in that time.
Overhead Door Company of Bloomington, IN at a glance
Google reviewers rate the company 4.9 out of 5 based on 125 reviews, with the owner not replying to any feedback. Customers frequently praise the technicians for arriving on time, providing clear explanations, and completing repairs efficiently. Many note that staff members were professional, courteous, and transparent about pricing, often performing additional maintenance or adjustments without pressure. One low-star review criticized a visit where a technician had difficulty communicating, resulting in an incomplete diagnosis and a lack of immediate resolution.
Google rating: 4.9 out of 5 from 125 reviews (97% five-star).
Reviews on this page: 125 Google reviews (105 with written comments, 1 with photos).
Owner responses: the business replied to 0% of reviews.
Most recent review: October 12, 2026.
Service: Exterior Door Installer serving Bloomington, Indiana.
Data from Google, last updated October 28, 2026.
Score profile vs other exterior door installers
Score per factor (100 = best)iEach factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: momentum and satisfaction; weakest: replies to reviews.
This companyExterior Door Installers median0 = centre, 100 = best
SatisfactioniSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Overhead Door Company of Bloomington, IN: 96/100 on this factor. Category median: 85.A
96
ReliabilityiReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Overhead Door Company of Bloomington, IN: 96/100 on this factor. Category median: 83.A
96
Craft & serviceiCraft & service · penalty only, up to −10 pointsGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Not enough reviews for this factor yet. Category median: 94.–
–
ValueiValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Overhead Door Company of Bloomington, IN: 88/100 on this factor. Category median: 98.A
88
MomentumiMomentum · penalty only, up to −10 pointsPenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Overhead Door Company of Bloomington, IN: 100/100 on this factor. Category median: 100.A
100
Replies to reviewsiReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Overhead Door Company of Bloomington, IN: 26/100 on this factor. Category median: 58.D
26
Bar = this company · dark tick = category median.
Star ratings
125 Google reviews we collected
4.9of 5
5 stars12197%
4 stars32%
3 stars00%
2 stars00%
1 star11%
Praise vs complaints
Phrases our text analysis found in 105 written reviews
100%praise
Praise198100%
Complaints00%
PriceiGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Price verdicts customers left with their Google review
100%fair
Great price323%
Reasonable969%
Overpriced00%
Not sure18%
Topic share
How often each topic comes up in the written reviews
7topics
Speed & response6332%
Staff & attitude4623%
Quality & results4121%
Would recommend1910%
Price & value147%
Communication95%
Honesty & trust63%
What customers talk about
We read 105 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.
“Gary and his coworker were friendly, professional, and efficient.”
“They were kind, knowledgeable, timely, and willing to answer my questions.”
“Excellent service, explanation and resolution of the problem by Gary, the service technician.”
“I highly recommend the Overhead Door Company of Bloomington.”
“The fee was reasonable and well within the range of the estimate.”
“They answered all my questions and I was able to get an appointment the same day I called.”
“Very honest and willing to share insight and information.”
People customers mention
Gage6 reviews
Brian4 reviews
Matt3 reviews
Gary3 reviews
Bryan3 reviews
praise complaint · found by our text analysis, Google review wording unchanged.
Reviews for your job
Customers hired Overhead Door Company of Bloomington, IN for 2 kinds of job. Pick one to see what they paid and said.
Karen4 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 weeks ago★★★★★
Gary and Matt were on time and professional. They not only replaced motor and switch they also serviced and lubed the door. After showing me how to work it, they walked through to check if anything was left behind to be picked up. I highly recommend them.
Reasonable priceGarage door consultationGeneral repairs & installation
Natalie3 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★
Gary and his coworker were friendly, professional, and efficient. They answered all my questions and I was able to get an appointment the same day I called.
Great priceGeneral repairs & installation
MikeLocal Guide · 8 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 8 months ago★★★★★
Gary and Matt really took care of my garage door. The were able to fix the spring as well as identified and made minor corrections to the door due to poor install by the original vendor. They were kind, knowledgeable, timely, and willing to answer my questions.
Reasonable priceGeneral repairs & installation
David6 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 9 months ago★★★★★
Quick service response to my problem. Excellent service, explanation and resolution of the problem by Gary, the service technician.
Reasonable priceGeneral repairs & installation
Dana1 reviewiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 9 months ago★★★★★
Gary and Matt arrived
on time. They were very professional and explained the problem with my door opener. They also inspected and made adjustments and lubricated. They quickly restored the functionality of my door opener. I highly recommend the Overhead Door Company of Bloomington.
Reasonable priceGeneral repairs & installation
AmyLocal Guide · 33 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★
Gage and Brian were professional and thorough. They completed the repair and did routine maintenance service. They arrived within the scheduled window, quickly and efficiently completing their work.
Gary and Matt were on time and professional. They not only replaced motor and switch they also serviced and lubed the door. After showing me how to work it, they walked through to check if anything was left behind to be picked up. I highly recommend them.
Price assessment: Reasonable price
Services: Garage door consultation, General repairs & installation
Amy Weger1 reviewiTotal number of Google reviews Amy has written across all businesses on Google Maps, not just this one.
Gary and his coworker were friendly, professional, and efficient. They answered all my questions and I was able to get an appointment the same day I called.
Price assessment: Great price
Services: General repairs & installation
Mike PariniLocal Guide · 8 reviewsiTotal number of Google reviews Mike has written across all businesses on Google Maps, not just this one.
Gary and Matt really took care of my garage door. The were able to fix the spring as well as identified and made minor corrections to the door due to poor install by the original vendor. They were kind, knowledgeable, timely, and willing to answer my questions.
Price assessment: Reasonable price
Services: General repairs & installation
David Biggs6 reviewsiTotal number of Google reviews David has written across all businesses on Google Maps, not just this one.
Gary and Matt arrived
on time. They were very professional and explained the problem with my door opener. They also inspected and made adjustments and lubricated. They quickly restored the functionality of my door opener. I highly recommend the Overhead Door Company of Bloomington.
Price assessment: Reasonable price
Services: General repairs & installation
Amy SeidlerLocal Guide · 33 reviewsiTotal number of Google reviews Amy has written across all businesses on Google Maps, not just this one.
Gage and Brian were professional and thorough. They completed the repair and did routine maintenance service. They arrived within the scheduled window, quickly and efficiently completing their work.
