Analyzing 5,854,0205.9M ReviewsFor 16,18516.2K Experts
Google reviewers rate Oxi Fresh Carpet Cleaning five stars based on 124 reviews, noting the owner responds to 77 percent of feedback. Customers frequently cite punctuality, professional communication, and effective stain removal as key benefits of the carpet cleaning service. One low-star review describes a situation where the carpet required replacement after a prior professional cleaning, though the reviewer clarified they did not pay for the specific service in question.
Data from Google, last updated October 26, 2026.
Score per factor (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: craft & service.
Bar = this company · dark tick = category median.
124 Google reviews we collected
Phrases our text analysis found in 100 written reviews
Price verdicts customers left with their Google review
Middle half of what 12 customers paid ($126–$248) · gold mark = category median.
How often each topic comes up in the written reviews
We read 100 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.
“He did a great job, the carpets looked great and I will look forward to using them in the future.”
“The owner did the cleaning and he was very professional and very pleasant!”
“The day after, I called Curt with a technical question and he answered promptly.”
“I am very picky and I would recommend this company to everyone!”
“Curt was extremely professional and explained the process used for the carpet cleaning since this was our first time using his company.”
“Drying time was faster than other companies I've used and his price was reasonable.”
“I trust Mike completely in my home and appreciate the care and effort he puts into every cleaning job.”
praise complaint · found by our text analysis, Google review wording unchanged.
Customers hired Oxi Fresh Carpet Cleaning for 7 kinds of job. Pick one to see what they paid and said.
My carpets look amazing!!! The owner did the cleaning and he was very professional and very pleasant!! I am very picky and I would recommend this company to everyone!!
Curt was extremely professional and explained the process used for the carpet cleaning since this was our first time using his company. He did a great job, the carpets looked great and I will look forward to using them in the future. Highly recommend!
Was really impressed how deep they got into the carpet. Great customer service as well.
Absolutely amazing! We had problems with one of our pups marking the carpet and assumed we would have to replace it to get rid of the smell. Well after one treatment (that was half the price I was quoted from ZeroRez) all I can say is WOW! We will absolutely be booking again. Also shout out to Curt he was great!
Curt is a consummate pro. He arrived at exactly the scheduled time and stopped working only after asking if my wife and I were satisfied. The day after, I called Curt with a technical question and he answered promptly. He is very knowledgeable and committed to doing the best job possible. I will definitely use his services again.
Fast service, excellent cleaning, and as advertised, clean and sanitary. Very satisfied with results.
| Job | Reviews | Category typical |
|---|---|---|
| General carpet cleaning | 22 | $170–$334 |
| Pet stain & odor removal | 17 | $139–$360 |
| Deep clean | 7 | $297–$471 |
| Moving-related cleaning | 4 | $251–$705 |
| Upholstery cleaning | 4 | $189–$359 |
| Area rug cleaning | 3 | $170–$447 |
| Carpet steam cleaning | 2 | $176–$340 |
5.0 ★★★★★ 124 reviews on Google · rating breakdown
Reviews from Google, shown as published (original wording, unedited).
My carpets look amazing!!! The owner did the cleaning and he was very professional and very pleasant!! I am very picky and I would recommend this company to everyone!!
Curt was extremely professional and explained the process used for the carpet cleaning since this was our first time using his company. He did a great job, the carpets looked great and I will look forward to using them in the future. Highly recommend!
Was really impressed how deep they got into the carpet. Great customer service as well.
It was a pleasure to service your home Dustin! We’re so thrilled knowing you love the outcome of your carpet cleaning. We look forward to seeing you for any future services! Thank You, Oxi Fresh of West Des Moines
Absolutely amazing! We had problems with one of our pups marking the carpet and assumed we would have to replace it to get rid of the smell. Well after one treatment (that was half the price I was quoted from ZeroRez) all I can say is WOW! We will absolutely be booking again. Also shout out to Curt he was great!
Hello Lauren, Thank you so much for choosing Oxi Fresh for your carpet cleaning needs! We are thrilled to have provided you with a 5-star service! We look forward to hearing from you in the future! Thank You, Oxi Fresh of West Des Moines
Great communication, timely, and did a great job.
It was a pleasure to service your home Heidi! We’re so thrilled knowing you love the outcome of your carpet cleaning. We look forward to seeing you for any future services! Thank You, Oxi Fresh of West Des Moines
Curt did an awesome job - exceeded my expectations - finished in a little over an hour - carpets look brand new and already almost dry after an hour. Definitely would recommend oxifresh and will be using them again in the future !
Hello Mathew, Thank you for taking the time to leave a 5 star review. We are so happy knowing services provided were up to your satisfaction! Please feel free to give us a call if you ever have any questions or need any future services. Thank You, Oxi Fresh of West Des Moines
Curt was great! Easy to talk to and very thorough.
Hello John, Thank you so much for the 5 star review! We're so happy knowing you love the outcome of the cleaning. Please feel free to give us a call if you ever need any future services! Thank You, Oxi Fresh of West Des Moines
Great work! Great knowledge and easy to work with. Will definitely use again and share with others. . I think I personally made things un-fixable due to trying to fix on my own before calling a pro and that is good to know now. In the future I will call these guys first before doing a DIY search and fix that possibly sets the stain in place. But other than a few spots I set in everything else came out with ease. The price was the best part for sure.
Hello Mark, Thank you so much for the 5 star review! We're so happy knowing you love the outcome of the cleaning. Please feel free to give us a call if you ever need any future services! Thank You, Oxi Fresh of West Des Moines
Curt was great; highly recommend him!
Hello, Thank you so much for the 5 star review! We're so happy knowing you love the outcome of the cleaning. Please feel free to give us a call if you ever need any future services! Thank You, Oxi Fresh of West Des Moines
Curt is a consummate pro. He arrived at exactly the scheduled time and stopped working only after asking if my wife and I were satisfied. The day after, I called Curt with a technical question and he answered promptly. He is very knowledgeable and committed to doing the best job possible. I will definitely use his services again.
Hello Phillip, Thank you for taking the time to leave a 5 star review. We are so happy knowing services provided were up to your satisfaction! Please feel free to give us a call if you ever have any questions or need any future services. Thank You, Oxi Fresh of West Des Moines
Analyzing 5,854,0205.9M ReviewsFor 16,18516.2K Experts
